Moonlight Chalet #535
|Minimum Stay||1 night|
Suitable for childrenAsk
Suitable for the elderlyAsk
Description from the manager
Moonlight Chalet is a great 3 story, 3 bedroom home in Moonridge with an outdoor spa and pool table. The view is awesome with peek a boo view of the ski slopes at Big Bear Mountain. The full kitchen has a microwave and large dining table to sit together. The living room is nicely decorated and furnished with a wood burning fireplace and a 32"TV/VCR/DVD. There is a full bathroom on this floor for your use. The expansive deck has a ski slope view, outdoor spa and charcoal BBQ. The 3rd level: 1st bedroom has 2 queen size beds, a TV, and a balcony with a ski slope view. The 2nd Bedroom has a queen size bed and a set of bunk beds and a TV and 3/...Read more
Moonlight Chalet #535
Big Bear City, California
Additional Location Information
Rates shown in $ USD (change)
|Rate Summary||$400 - $725||$400 - $725||$0||$0||1 night|
|Mar. 31 2013 - May. 23 2013||$400||$400||-||-||1 night|
|May. 24 2013 - May. 26 2013||$433||$433||-||-||-|
|May. 27 2013 - Jul. 2 2013||$400||$400||-||-||-|
|Jul. 3 2013 - Jul. 6 2013||$498||$498||-||-||-|
|Jul. 7 2013 - Aug. 29 2013||$465||$465||-||-||-|
|Can't find rates for your travel dates? Contact the manager|
|Aug. 30 2013 - Sep. 2 2013||$498||$498||-||-||-|
|Sep. 3 2013 - Nov. 26 2013||$433||$433||-||-||-|
|Nov. 27 2013 - Dec. 1 2013||$530||$530||-||-||-|
|Dec. 2 2013 - Dec. 12 2013||$498||$498||-||-||-|
|Dec. 13 2013 - Dec. 22 2013||$530||$530||-||-||-|
|Dec. 23 2013 - Dec. 26 2013||$563||$563||-||-||-|
|Dec. 27 2013 - Jan. 2 2014||$725||$725||-||-||-|
|Jan. 10 2014 - Jan. 11 2014||$530||$530||-||-||-|
|Jan. 12 2014 - Jan. 16 2014||$465||$465||-||-||-|
|Jan. 17 2014 - Jan. 19 2014||$530||$530||-||-||-|
|Jan. 20 2014 - Jan. 23 2014||$465||$465||-||-||-|
|Jan. 24 2014 - Jan. 25 2014||$498||$498||-||-||-|
|Jan. 26 2014 - Jan. 30 2014||$465||$465||-||-||-|
|Jan. 31 2014 - Feb. 1 2014||$498||$498||-||-||-|
|Feb. 2 2014 - Feb. 6 2014||$465||$465||-||-||-|
|Feb. 7 2014 - Feb. 8 2014||$498||$498||-||-||-|
|Feb. 9 2014 - Feb. 13 2014||$465||$465||-||-||-|
|Feb. 14 2014 - Feb. 16 2014||$628||$628||-||-||-|
|Feb. 17 2014 - Feb. 20 2014||$465||$465||-||-||-|
|Feb. 21 2014 - Feb. 22 2014||$498||$498||-||-||-|
|Feb. 23 2014 - Feb. 27 2014||$465||$465||-||-||-|
|Feb. 28 2014 - Mar. 1 2014||$498||$498||-||-||-|
|Mar. 30 2014 - May. 22 2014||$400||$400||-||-||-|
|May. 23 2014 - May. 24 2014||$400||$400||-||-||-|
|May. 25 2014 - Jul. 2 2014||$400||$400||-||-||-|
|Jul. 3 2014 - Jul. 6 2014||$498||$498||-||-||-|
|Jul. 7 2014 - Aug. 28 2014||$465||$465||-||-||-|
|Aug. 29 2014 - Sep. 1 2014||$498||$498||-||-||-|
|Sep. 2 2014 - Nov. 25 2014||$433||$433||-||-||-|
|Nov. 26 2014 - Nov. 30 2014||$530||$530||-||-||-|
|Dec. 1 2014 - Dec. 11 2014||$498||$498||-||-||-|
|Dec. 12 2014 - Dec. 21 2014||$530||$530||-||-||-|
|Dec. 22 2014 - Dec. 26 2014||$563||$563||-||-||-|
|Dec. 27 2014 - Jan. 2 2015||$725||$725||-||-||-|
|View all 39 Rate Periods|
AvailableUnavailable Last updated: May 16, 2013 ◀▶
What Past Guests Are Saying
It needs a deep cleaning
This cabin needs to be deep cleaned. The management was very responsive to our needs and offered the cleaning service to come back out, but it seems like it has only had a quick cleaning by the cleaning service for years. The cupboards were grimy & the carpet was disgusting. Why they do not allow pets is beyond me- there can not be anymore damage to the carpets. It is a large cabin in a great location, it just needs some TLC. The jacuzzi worked great. We were concerned about this from previous reviews, but it was great. They really should deep clean it or charge less.
Response from Big Bear Vacations - 04/23/2012
Thank you for your review of Moonlight Chalet. You'll be happy to know that we are currently in the process of annual deep cleaning each and in attempt to make our guests stays in all of our homes more enjoyable. Again, thank you for taking the time to give us your feed back. We hope to help you with planning any of your future vacation rental needs.
well...could be better
Well, we were there just for one night, Thank God... the place is dirty and dusty, everything's old and TV was broken, The heater didn't work on the upper floor, the pool table was tiny. Extremely overpriced! Towels were grey, not white! The jacuzzi and a fireplace were awesome though!
Do not waste your time and money on this cabin.
Response from Big Bear Vacations - 04/07/2012
Thank you so much for your feedback on Moonlight Chalet. We evaluate each review and do out best to use the information that our guests give us to improve each guest’s personal experience. The T.V. and heater have both been repaired and are in working order. Once again, we appreciate your helpful review and hope for the opportunity to help you in the future.
Very few complaints
Overall, it was okay. There were only a few setbacks:
#1. Check-in was a pain. I waited in line for 10 minutes just to be told to go fill out some forms on a computer and then get back in line. I felt like I was at the DMV!
#2.The reservationist promised me that we would "definitely" need chains to go down the mountain and after we got them on, we had to take them off a mile later when we discovered that chains were not needed.
#3. The bbq is charcoal which is not very convenient when it's snowing.
#4. The toaster is broken.
#5. The railing leading up to the third floor is also broken.
#6. No ice trays
#7. The "pool table" is childs size and there is only one good pool stick.
#8. The shower upstairs wouldn't turn off
#9 You have to tap the tv downstairs a few times in order for it to work.
Nice kitchen table
Couches on the 2nd floor were nice, so was the tv.
Sleeps a lot of people
Plenty of parking
Ski Slope View (partial)
Great Place for a Bunch of College Kids
Place was pretty good and cheap split up between a bunch of college kids. I wont say the exact number but you get the picture. Held 5 cars in the parking lot which was a plus. 3 Story house. Bottom floor was a little cold but had the pool table 2 couches. Middle floor which was the main floor had the master bedroom with queen bed, bathroom with shower, kitchen, big dinning table for beer pong, 2 couches around the TV, fireplace, and the door to the 6 person hot tub. Upstairs we had 2 bed rooms. One with a full size bunk bed top and bottom and another queen bed. Also there was another bed underneath the bunk bed that we used as well. The other room on the top floor had 2 queen beds and enough room to fit another full size air mattress. There was also another bathroom upstairs. Plenty of blankets and utensils to use. Overall a great place to stay at for the weekend. Had a blast with my friends. No real complaints except for the bottom floor being a little cold at night.
Rancho Palos Verdes
3.5 stars to be exact
We stayed at Moonlight Chalet for 3 nights during the Christmas Weekend. When we arrived, the check-in was remarkably fast. The online check-in system is very covenient. From our past experience, we saved 10 mins. We left the check-in office, and drove to the property. The drive is relatively short, but the location of the house is not that great, especially during the snowy conditions. The house is situated in between a hill, so if you do not have 4-wheel drive, it will be especially tougher and even with the snow chains, the drive out of the driveway will be tough. When we got into the house, we noticed that there was a carpet area under the stairs that were completely drenched. I'm guessing that it was from the recent snowing that occurred before our arrival. The second floor is the coziest, and it is probably the best area of the house. Their is a fireplace next to the tv, and it was nice to get the fireplace going. However, if you are going to cook, prepare to rewash all cookware and utensils. Some of the cookware has an oily substance on them from poor dishwashing. All the rooms are pretty standard. Our stay was pretty good, but it was not like a "Wow", but more like we'll take it if there is nothing better type of deal. I probably would not come back to this place.
local Los Angeles resident
los angeles area
Good location, has general deferred maintenance to home
Our family has vacationed in Big Bear for the past 5 years and normally stay at a friends home in the same area but needed a larger setting this year. The customer service was extremely friendly and welcoming. While we were pleased with the location, we were dissapointed by the interior of the home. Specifically, the carpet was stained, there was mold in one of the bathrooms, a large tear in the downstairs sofa, very little heat on the bottom and top floor of the home, wallpaper tears along the staircase, blinds had broken/missing parts, the comforters looked very worn, the kitchen was missing a few items that one would think would be in a kitchen (ie, no colander, lids to the pots, plastic wrap), the plates and cups were not clean and there were cigarette butts and empty beer cans on the deck when we arrived.
I notified a representative when I returned the key and she was attentive to my concerns. While I would try their company again, I would not rent this home again.
Sad, but true
We made the reservation online and all we had to go
on were the photos on the website. From what we
saw, it looked like a perfect cabin for the 6 of us
going. But unfortunately, not too long after
arrival we slowly started noticing all the things
wrong with the place. The home was EXTREMELY dusty
everywhere, to the point that most of us slept over
the bed covers and used the few blankets we had
taken with us. The heater only worked on the 2nd
floor making the bedroom on that floor only warmest
room, while the other 2 bedrooms on the third floor
were constantly freezing. The faucet on the 3rd
floor which was missing a knob burst the second day
we were there causing a leak on the ceiling of the
living room. Had to wait for the plumber = missed
snow boarding that day. Lastly, one of us noticed a
water bottle or 2 and some other debris under one
of the beds upon on arrival, ignored it, but ended
up getting charged for leaving trash behind when we
can assure you that we left the cabin in pristine
condition when we left.
The only positive thing I can say about the place
was that it had a jacuzzi which surprisingly worked
pretty well. All in all, we were completely
dissatisfied with our stay at this cabin.
Response from Big Bear Vacations - 12/04/2009
Big Bear Vacations strives for a high quality experience during your visit to Big Bear. We boast a 24 hour call center to service any needs you may have during your stay, including Housekeeping staff to clean up anything that may not be to your standards. And a maintenance staff to repair anything that may break during your stay. We strive to ensure all properties are clean and ready to go for each and every guest that stays with us and if the property is unsatisfactory we will send someone to make it so. Please feel free to contact our office 24 hours a day at 1-800-524-6600 to receive prompt service.
Great weekend getaway
We rented this cabin for an extended weekend getaway and found it to be a great value. The cabin was clean, in a quiet neighborhood and centrally located. There was plenty of parking for our multiple vehicals. there was plenty of room for our family of 8 and we had a teriffic time.we have no complaints.
San Diego, CA
Should be Main Street Cabin
I booked this cabin for one week, and expected it to be in the 'mountains'. Well, it was, indeed, but on a very busy street, with trucks passing by from early morning to late at night. Not exactly the quiet retreat I had in mind.
Then, to top it all off, they insist you check out at 11 am, bring your own trash first to a remotely located approved trash area, and at 10:30 the hot tub guy shows up to clean it for the next customers, and you have smelly chemicals in your face while packing.
In addition, they had a pool table, but only 1 working pool cue. The rest had no tips. All the lamp shades were scotch-taped on, the window shades were mostly broken, and the stove rocked back and forth so much that you couldn't boil water. So, someone needs to work on maintenance checks.
Anytime in the mountain area is relaxing, but for the amount of money I paid, and the total experience, it was a disappointment.
By the way, if you don't like rock-hard pillows, bring your own, and if you like nice sheets, also bring your own. Oh, and want a table cloth for the outside dining room table? None is provided, so again, bring your own.
OUR FAMILY GETAWAY
THIS WAS AN AWESOME VACATION AND A GREAT PLACE TO REUNITE WITH MY FAMILY, MY DAUGHTER WHO LIVES IN NY, AND MY STEPDAUGHTER AND HER BOYFRIEND.
THE RESIDENCE WAS SPACIOUS, AIRY,
AND VERY BREATHTAKING... IT WAS VERY RESTFUL AND PROVED TO BE A VERY REWARDING TIME FOR BONDING WITH THE FAMILY...ESPECIALLY FOR ME AND MY DAUGHTER LAUREN...
AS FOR MY GAL PEGGY, IT WAS
GREAT BECAUSE IT GAVE US QUALITY TIME TOGETHER AND A PLACE TO FORGET ABOUT THE DAILY ROUTINE...
THE HOME WAS FILLED WITH LAUGHTER, AND LOVE... THE HOME WAS LARGE ENOUGH SO THAT EVERYONE WERE ABLE TO DO THEIR OWN THING, AND COME AND GO AS THEY PLEASED. THE HOME OFFERED A SPECTACULAR VIEW OF THE NEIGHBORHOOD, AND BIG BEAR MOUNTAINS....IF I COULD HAVE STAYED LONGER I WOULD HAVE... I WOULD SUGGEST THAT YOU SHOULD STAY AT LEAST A WEEK TO BE ABLE TO SEE ALL THAT BIG BEAR HAS TO OFFER AS A VACATION AREA.....
TINO & PEGGY
Comfortable and cozy
We happened to pick the perfect week to vacation in Big Bear; record snow just before and perfect weather during. Moonlight Chalet had plenty of room for 6 adults. Everyone was warm and comfortable. With two fireplaces we didn't need the heater much at all (top floor bedrooms were a bit cool at night but there were enough blankets provided). Kitchen was well equipted,jacuzzi was ready for use, slopes close and easy to get to. We picked this home because it is pet friendly. Very clean and furnished nicely. A+
Not a big problem, but FYI:
Smoke from upstairs fireplace comes into house through downstairs fireplace with just a slight breeze outside.
Oven broiler door falls off easily.
We spent a weekend here and had a good time. This was the first time
we rented a place like this and we will definitely do it again. It was nice
to have all the family under the same roof and the comfort and privacy
of our own entertainment room, family room and kitchen. The location
was great and convenient because it was easy to get to and close to
stores, shops, parks, etc. The only thing we would recommend is
bringing your own sheets and towels, and since it is carpeted you
might want to reconsider it if you have any allergies. We also
appreciated having pots, pans, dishes, cups and a coffee machine to
San Diego, CA
Nice Place to Stay
The cabin was clean and in good condition. I liked the location being near skiing, but in a neighborhood area. I would choose this cabin again.
My only complaint was with the booking agency. The cabin sleeps 10 adults, but I was only notified after booking that just 3 cars were allowed. That created a car pool problem. Then when we got to the cabin, the sign on the cabin said 5 cars were allowed. Although the people at the check in office were nice and polite, it seemed a bit chaotic.