Serenity
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| Details | |
|---|---|
| Bedrooms | 1 |
| Bathrooms | 1 |
| Sleeps | 2 |
| House | |
| Suitability |
|---|
| Pet Friendly |
| No Smoking |
| FlipKey traveler rating |
| 19 reviews |
| Stayed here? Write a review. |
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All reviews are written by verified travelers
Details
| Rental type | House |
| Minimum Stay | 1 night |
| Bedrooms | 1 Total |
| Bathrooms | 1 Total |
| Sleeps | 2 |
| Suitability |
Pet friendlyYes Smoking allowedNo Suitable for childrenAsk Suitable for the elderlyAsk Wheelchair accessibleAsk |
Description from the manager
Very charming and romantic cabin with one bedroom, one bath, wood stove fireplace, cable TV, DVD player, and full kitchen with stove/oven, refrigerator, microwave, blender, toaster, coffee maker, dishes, pots/pans, and more. Deck with hot tub and charcoal barbecue.
Bedroom has a queen bed.
Walk to the lake and the Village. Maximum occupancy 2. Parking for 1 vehicle.
Serenity comes with fresh towels, and beds are made up with fresh linens and plenty of cozy blankets. Our dedicated cleaning crew has the cabin clean and ready before your visit and does the cleaning after your stay.
Pets are allowed at Serenity.
No...Read more
Amenities
Location
Serenity
Big Bear Lake, California
What's Nearby:
Additional Location Information
Rates
Rates shown in $ USD (change)
Stay 2 nights, get night free See Details »
| Date | Weeknight | Weekend Night | Weekly | Monthly | Minimum Stay |
|---|---|---|---|---|---|
| Rate Summary | $160 - $409 | $160 - $409 | $682 | $0 | 1 night |
| May. 1 2013 - May. 23 2013 | $160 | $160 | - | - | 1 night |
| May. 24 2013 - May. 26 2013 | $212 | $212 | - | - | 1 night |
| May. 27 2013 - Jul. 2 2013 | $186 | $186 | $682 | - | 1 night |
| Jul. 3 2013 - Jul. 6 2013 | $212 | $212 | - | - | 1 night |
| Jul. 7 2013 - Aug. 29 2013 | $212 | $212 | $682 | - | 1 night |
| Can't find rates for your travel dates? Contact the manager | |||||
| Aug. 30 2013 - Sep. 1 2013 | $212 | $212 | - | - | - |
| Sep. 2 2013 - Nov. 26 2013 | $186 | $186 | - | - | - |
| Nov. 27 2013 - Nov. 30 2013 | $284 | $284 | - | - | - |
| Dec. 1 2013 - Dec. 12 2013 | $264 | $264 | - | - | 1 night |
| Dec. 13 2013 - Dec. 19 2013 | $284 | $284 | - | - | 1 night |
| Dec. 20 2013 - Dec. 25 2013 | $284 | $284 | - | - | 1 night |
| Dec. 26 2013 - Dec. 26 2013 | $336 | $336 | - | - | 1 night |
| Dec. 27 2013 - Dec. 27 2013 | $336 | $336 | - | - | 1 night |
| Dec. 28 2013 - Dec. 28 2013 | $336 | $336 | - | - | 1 night |
| Dec. 29 2013 - Dec. 29 2013 | $336 | $336 | - | - | 1 night |
| Dec. 30 2013 - Dec. 30 2013 | $336 | $336 | - | - | 1 night |
| Dec. 31 2013 - Dec. 31 2013 | $409 | $409 | - | - | 1 night |
| Jan. 1 2014 - Jan. 1 2014 | $284 | $284 | - | - | 1 night |
| Jan. 2 2014 - Jan. 16 2014 | $284 | $284 | - | - | 1 night |
| Jan. 17 2014 - Jan. 19 2014 | $284 | $284 | - | - | 1 night |
| Jan. 20 2014 - Feb. 13 2014 | $284 | $284 | - | - | 1 night |
| Feb. 14 2014 - Feb. 16 2014 | $284 | $284 | - | - | 1 night |
| Feb. 17 2014 - Feb. 28 2014 | $284 | $284 | - | - | 1 night |
| Mar. 1 2014 - Mar. 31 2014 | $212 | $212 | - | - | 1 night |
| Apr. 1 2014 - Apr. 30 2014 | $160 | $160 | - | - | 1 night |
| May. 1 2014 - May. 22 2014 | $160 | $160 | - | - | 1 night |
| May. 23 2014 - May. 25 2014 | $212 | $212 | - | - | 1 night |
| May. 26 2014 - Jul. 2 2014 | $186 | $186 | $682 | - | 1 night |
| Jul. 3 2014 - Jul. 5 2014 | $212 | $212 | - | - | 1 night |
| Jul. 6 2014 - Aug. 28 2014 | $212 | $212 | $682 | - | 1 night |
| Aug. 29 2014 - Aug. 31 2014 | $212 | $212 | - | - | 1 night |
| Sep. 1 2014 - Nov. 25 2014 | $186 | $186 | - | - | 1 night |
| Nov. 26 2014 - Nov. 29 2014 | $284 | $284 | - | - | 1 night |
| Nov. 30 2014 - Dec. 18 2014 | $264 | $264 | - | - | 1 night |
| Dec. 19 2014 - Dec. 21 2014 | $284 | $284 | - | - | 1 night |
| Dec. 22 2014 - Dec. 23 2014 | $284 | $284 | - | - | 1 night |
| Dec. 24 2014 - Dec. 25 2014 | $284 | $284 | - | - | 1 night |
| Dec. 26 2014 - Dec. 26 2014 | $336 | $336 | - | - | 1 night |
| Dec. 27 2014 - Dec. 27 2014 | $336 | $336 | - | - | 1 night |
| Dec. 28 2014 - Dec. 28 2014 | $336 | $336 | - | - | 1 night |
| Dec. 29 2014 - Dec. 29 2014 | $336 | $336 | - | - | 1 night |
| Dec. 30 2014 - Dec. 30 2014 | $336 | $336 | - | - | 1 night |
| Dec. 31 2014 - Dec. 31 2014 | $369 | $369 | - | - | 1 night |
| Jan. 1 2015 - Dec. 31 2015 | $316 | $316 | - | - | 1 night |
| View all 44 Rate Periods | |||||
What Past Guests Are Saying
Overall Rating
ExcellentVery Good
Average
Below Average
Poor
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Melissa
San DiegoSernity yes
Left on 10/13/2012 for a stay in October 2012
Very peaceful
the hot tub worked great.
The cabin was warm an surved us well.
The bed was very small,it was our two year anniversary and one of us slept on the sofa!! I also felt the cabin needs a lot of love, it is what it is... -
DAN & NAN
Inland Empirecool & relaxing
Left on 08/22/2012 for a stay in August 2012
Had a wonderful stay at the serenity cabin. Prices were resonable, had a few problems with things breaking but was handled promptly and professionally. The staff was very helpful with all our needs. Especially anna. Can't wait to to come back and would definitly stay in the same cabin. Thank you!! -Dan and Nan :)
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Jfish24
Lancaster"Dump in the Ruff"
Left on 08/05/2012 for a stay in August 2012
The check in process was easy! But after we arrived at our cabin we found it to be dirty. The cabin had not been cleaned after the last guest. I called to the office to let them know. They were very helpful and sent housekeeping right away. Housekeeping arrived cleaned up, picked up trash and dirty towels and even had to wash and put away the dishes. The funny part about was it seemed that the cabin had not been rented for a while??!! I booked this cabin on Tuesday 7/31 and it was available that whole week? Where is the quality assurance before renting a cabin to someone? The best part was the housekeepers telling us how "ghetto" the area is. I really appericate their honesty though.
The property is by all means a cabin so I could expect the musty smell!But overall the cabin is run down in every aspect. The furniture is filthy, the game room...hahaha is a joke, and the patio, hot tub area and lot really
need a good clean up.It's not even close to what I expected. Paint, new fencing, and interior updating could really go along way to make this place nice.I know it's old but...
Definently not worth the money we payed!!
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Araceli Ramirez
San Gabriel, CaMost as expected.
Left on 05/27/2012 for a stay in March 2012
We arribes at The place and round It as expected. It Washington a cite, confortable, 1 bedroom cabin, with an en trance, coat Room perfect For our Small dog. The inside Was clean and their was enough things needed for cooking daily meals. There were even sleds available for play in the snow fun! The only one thing, the game room was messy. There was one air hockey table, one game of darts,( we didn't find but one dart), and some items for painting all over the place. Besides that, everything was good, and we will definitely trybthisnplace again on our next vacations. Also the reservation process online was very easy.
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jonny cash
san diegoeverything worked
Left on 03/14/2012 for a stay in March 2012
Cabin was just as promised. No complaints. Check in and check out were quick and easy. Hot tub was clean and smelled like chlorine! Thank god.
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nawaf
LAgood day
Left on 02/03/2012 for a stay in January 2012
it is good place to go to with ur girl friend but make sure if you have ask for additional service u call them before u get the cabins to make sure they doit
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SonjaP
Los AngelesSomewhat below expectation
Left on 12/21/2011 for a stay in December 2011
Our overall stay was good. The cabin was clean, although it is time to invest in some new sheets and blankets. We did not come for the games, but it should be noted that they are in a seperate building, which guests are unlikely to use in the cold winter months. The heater kept turning off on its own and it didn't even get past 60 by the next morning. This was our first time in a Big Bear cabin, we are used to Yosemite cabins, where firewood is included, so it would be helpfull to mention that wood is not included, that way guests can buy it on their way.
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AnnFranChan
Los AngelesDisappointment in Serenity
Left on 11/30/2011 for a stay in November 2011
We rented "Serenity" specifically because it has a hot tub, fireplace (and the air hockey table was an added bonus and we in fact chose "Serenity" over another cabin at $50 more for the air hockey table. Immediately upon our arrival, we turned on the hot tub to start it heating. And it blew the breaker. We reset the breaker and turned the hot tub again. It blew the breaker. Cool Cabins sent a repair person quickly, however he didn't have what he needed to fix the problem and had to return the next day. He returned promptly the next morning and fixed the problem which required the hot tub to be drauned and re-filled. With freezing water. By the time the water was warm enough to actually sit in, it was 10:00 p.m. the night before we checked-out. The entire purpose of this getaway was relaxation and soaking in the hot tub and we ended up with half an hour usage. The air hockey table is tiny and crammed into a tiny, freezing room storage room out by the hot tub. I doubt two people could fit in there with the hockey table. The cable went out as well, so in addition to not having hot tub and air hockey use, there was no TV. All in all, it was a very disappointing stay and without the ammenities it boasts, the cabin's charm is minimal. I will not be renting this cabin again and would not recommend it.
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Lisa P.
Riverside CountyCute Little Cabin
Left on 10/05/2011 for a stay in August 2010
Everything was great. Check in took no time at all. Directions were very good. Office workers were very nice. Cabin was super cute. Well stocked with games, blankets, towels, etc. Since it is pet friendly it would've been really nice if the backyard were fenced. A great stay overall!
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GREG
LAnot realy
Left on 09/01/2011 for a stay in August 2011
good stay, but, not clean out of the house: BBQ was dirty, never clean patio, game room, water in the hut tub was old
Response from Big Bear Cool Cabins - 09/02/2011
Manager
Thank you for your review of Big Bear Cool Cabins and Serenity. Housekeeping and maintenance has been informed of the issues with the BBQ, patio, game room, and the hot tub. All issues have been resolved.
Thank you,
The Big Bear Cool Cabins Team
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LAS VEGAS NV
LAS VEGAS NEVADAgreat!!!
Left on 07/27/2011 for a stay in August 2011
Serenity cabin is great the only Downside is the wood fence need to be repair I brought my dog with me ,but I was not able to let him walk around alone because there is no gate and there is gap opening around the fence.The shower needs a stronger pressure with the water.There is not enough water coming out of the shower head. It took me longer to shower because the water pressure was not even in a normal standard and the shower head can be better!There is also a old mattress in the back Thats needs to be thrown away some people might think of it a dumpster ground. But other than those issues! Me ,my wife and dog enjoyed our vacation .I will still book my vacation cabins at cool cabins !! Hope this rating will help in the future !! Thank you cool cabins!
Response from Big Bear Cool Cabins - 07/30/2011
Manager
Thank you for taking the time to share information regarding your stay. Your feedback allows us to address any issues and rectify them immediately. On behalf of Big Bear Cool Cabins we would like to apologize for the issues you experienced during your stay. All issues have been identified and are in the process of being resolved. Once again thank you for taking the time to share information regarding your stay; we look forward to doing business with you in the future!
Thank you,
The Big Bear Cool Cabins Team
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julienamana
long beachserenity
Left on 07/14/2011 for a stay in July 2011
cabin was nice but oven didnt really work too well and you shouldnt really advertise the shack with a 2 foot pool table as a game room, lol. Really had a good time, thanks for a great rental
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Panther Princess
San Clemente, CaliforniaHorrible! The place wae so unacceptible we did not stay in it.
Left on 07/05/2011 for a stay in June 2011
Unfortunately, the way the property was advertised and the reality of the place were two entirely different entities. The place was rundown and in a very seedy part of town. The "bedroom" was barely the size of a small closet and the bathroom was practically in the kitchen( Very appetizing, Bon appetit!). The whole experience was disappointing and very expensive, a 1-night stay wound up costing us 350.00, because we wasted 200.00 on that ramshackle "cabin" that was unfit for human habitation. What a rip-off! Buyer beware.."Serenity" is not what you will find at this "Un-cool" shack from Cool Cabins.
Response from Big Bear Cool Cabins - 07/05/2011
Manager
Thank you for taking the time to share information regarding your stay; your feedback allows us to accommodate our guests according to your opinions and experiences. Please feel free to add us on Facebook where you can keep up to date on our specials and promos. On behalf of Big Bear Cool Cabins I would like to apologize for the issues you experienced during your stay. Serenity has so much to offer its guests in creature comforts and location. Most occupants have not found the space or location to be a problem. If you had a concern at anytime during your stay we wished you had informed us so that we could immediately attend to any issue you may have had. You are our valued guest, and it is our desire to make sure our guests know we care about their needs. Thank you once again, we look forward to doing business with you in the future. If you have any questions or need anything at all please feel free to give us a call or email us anytime.
Thank you,
The Big Bear Cool Cabins Team -
jeannie b
san jacintodisappointing
Left on 06/30/2011 for a stay in June 2011
'game room' locked, associate was to show up in morning and open door but never showed up. A/C did not work. Bedding stained.
Response from Big Bear Cool Cabins - 06/30/2011
Manager
Thank you for taking the time to share information regarding your stay; your feedback allows us to accommodate our guests according to your opinions and experiences. Please feel free to add us on Facebook where you can keep up to date on our specials and promos. On behalf of Big Bear Cool Cabins I would like to apologize for the issue with the game room and the bedding. I have brought both issues to the attention of management. In regards to air conditioning in our units; none of our properties offer air conditioning. I am sorry for the confusion with that, and hope you are willing to give us another try. Thank you once again, we look forward to doing business with you in the future. If you have any questions or need anything at all please feel free to give us a call or email us anytime.
Thank you,
The Big Bear Cool Cabins Team -
RaeBritt
NevadaGreat vacation! Very cozy cabin!
Left on 05/26/2011 for a stay in May 2011
From the time we went to check in at Cool Cabins to the time we checked out, they were great! They made us feel at home from the minute we walked in there office.
We stayed at Serenity cabin for a week. It was very cozy and perfect for a romantic vacation for two. If you need or want anything bigger, then check out Cool Cabins bigger cabins. The location was great, it's not far from anything. While we were there we received four little vistors on the back porch (kittens). We went to cool cabins office and asked where we could take them we did'nt want to leave them to fend for them selfs, they said they would have someone come get them and take them to the vet hosp., but we chose to do it. And two of them are now at home with us.
Thank you Cool Cabins! You made are stay a fantastic one! We will be back!
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Antonio Medina
Los AngelesNot Satisfied at all!!!
Left on 05/20/2011 for a stay in May 2011
Unfortunately, my stay at Serenity was not what I had hoped for and found it to be over priced for what I actually recieved. First of all the place seemed like it hadn't been rented in months. The cabin was and smelled very dusty. When I pat the couch a cloud of dust would float into the air. My allergies flared the moment I stepped in. I didn't complain because we checked in arround 1 am and the next day we were out on the town all day and didn't want to bother with trying to find another cabin and relocating. The morning we were leaving happen to be raining and the kitchen roof was leaking terribly. The BBQ area was an aweful sight to see. A broken down BBQ grill and a table with an unbrella that was bare wires. One of the amenities which made it more expensice was an air hockey table. That table was in a real dirty and messy shack in the back and was the size of a kids toy table. The hot tub worked but took four hours to reach the desired water temperature. Next to the entrance was a pile of sand or cement bags which didn't make the cabin look presentable. The blankets smelled of dust. I hope this honest response helps fix the issues at hand so that you wont loose any more customers everytime you rent it. A few dollars spent on that place could really turn it into a desirable space for rent. I hope this helps fix this nice cabin for future renters.
Response from Big Bear Cool Cabins - 05/20/2011
Manager
Thank you for taking the time to share information regarding your stay; your feedback allows us to accommodate our guests according to your opinions and experiences. Per our email earlier in the week, I wanted to let you know that I have addressed these issues with our housekeeping department, and maintenance. I would like to apologize for the issues you experienced. If at any time during your stay these issues were noted, we would have loved to received a call, so we could have attempted to rectify these issues and concerns. According to our records the issues with the sink and the roof have been resolved. I have sent maintenance to the home to identify the issue with the BBQ and deck area as well. Thank you once again, we look forward to doing business with you in the future. If you have any questions or need anything at all please feel free to give me a call or email me anytime.
Thank you,
The Big Bear Cool Cabins Team -
Alex
CalabasasSerenity Cabin
Left on 05/06/2011 for a stay in April 2011
Everything was amaizing except for the leaky faucet in the bathroom. We couldn't close it all the way and it was hard to open it for hot water. The bed mattress was not good, we could feel the springs and it was hard to sleep because of that.
Response from Big Bear Cool Cabins - 05/10/2011
Manager
We are happy to hear that you had a great time with Big Bear Cool Cabins at Serenity Cabin. Thank you for bringing these issues to our attention. It allows us to try and resolve any problems, to ensure customer satisfaction. We want you to know that we have contacted the home owner in regards to the mattress, and we sent maintenance to the home to take a look at the bathroom faucet. Thank you once again; we look forward to extending our hospitality to you in the future.
Thank you,
The Big Bear Cool Cabins Team -
mariacr10
San Marcos CAnot a good cabine!
Left on 01/20/2011 for a stay in January 2011
The jacuzzi was the best amenity of this rental but when I read in the add it indicated that it came with a pool table and ice hockey game in a game room it didn't indicate it that they were the size of little kids games. The cabine smelled like wet dog and had to air out the place before even considering staying in it. The bed was so old and that room it was kep it made me claustophobic because it was not even comfortable to sleep it. For the price I paid for the cabine it was really not worth it and I will not consider staying in it next year when I visit big bear and will go somewhere else.
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Sabira
Los AngelesWhy pay for no facilities?
Left on 01/05/2011 for a stay in December 2010
Overall, we liked the cabin. Good location (a little more than a mile from the village in Big Bear), roomy,a great spa, and a lovely stove/firepace. There is a cute brook that runs through the property, very quaint. But we were disappointed when we first arrived in our cabin - the heater was off, and it was 30 degrees in the house (when it is supposed to be set at 55 degrees). It took hours for us to thaw the place out to be comfortable. And, the pipes were completely frozen. We did not have running water until 17 hours later. We spent the night without water, and then 3 hours in the am dealing with the plumber. Now, we heard that many other cabins were having the same problem because of the unusually cold conditions - but we paid a great deal of money and did not receive a discount for the lost time, discomfort, and inconvenience. We felt a little slighted. Also, there is no door to the bedroom area (which feels more like a closet, the better bedroom is in the attic locked away) which can be a problem if you bring a dog and don't want him accessing your things. I would recommend the place with a warning - don't expect luxurious accommodations, and be prepared to deal with extreme weather effects!
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