Condo was nice and as pictured, however the customer service from the rental agency (BransonCondosOnline.com) was terrible. I had reserved a different unit in the same complex because I prefered the larger deck and better view. The agency swithced me to another without informing me. While nice enough, the new unit had a very small (useless) deck and the view was of the roofs below. When we arrived after 4 pm, the condo had not yet been cleaned and we had to leave and come back 3 hours later.
Aside from the agency issues, the condo itself was comfortable and quiet. The location was very convenient to avoid traffic heading into Silver Dollar City and to get to activites farther down Indian Point.
The condo needs more dishware and glasses - the ones provided were not sufficient for our family of 5.
The chairs on the deck are very uncomfortable and flimsy, we couldn't do anything on the deck which was very disappointing since spending time on the deck as a family has been a favorite activity while on vacation.
As much as I paid for this condo, I was not completely satisfied. I will stay somewhere else when we go back to Branson. The location was good and the view is beautiful. It is very close to Silver Dollar City and to the marina that we used. You have to go down some stairs and then up a flight of stairs to get to this condo, which is not easy when you have a lot of luggage. The condo right next to this one has a nice walkway that goes straight across to the room (no stairs) which would be extremely nice. Don't count on the pullout couch in the living room for a bed. It is so uncomfortable that I didn't let my kids sleep on it. There was an air mattress in one of the closets, but it didn't work. The bed in the master bedroom was not that comfortable either and needs to be replaced. There were many light bulbs that were burned out, stains on the pillows and bedding, the carpets needed professionally cleaned or replaced, and the jetted tub was chipped on the bottom where you sit, which definitely needs fixed. The TV's are out of date and need to be replaced. We did enjoy the Pac-man machine. There is a lot of maintenance that needs to be done to this specific condo. We didn't have any issues with our key access and the person I spoke with when I booked this room was very friendly and helpful. I would not book this same condo again unless it receives some TLC.
Great location if you are going to SDC, if not, stay at the Land
Left on 05/08/2014 for a stay in April 2014 |
Upon arrival at 1015 pm our condo had not been cleaned. There was trash in the waste bins, towels on the floor and unmade beds from the previous guests. Florin, however, answered the call and quickly moved us to another unit. Top notch service. The condo that we were moved to was cleaned but it was fairly obvious that ownership is pushing the routine maintenance back as far as possible. Beds are cheap, carpet is not in very good shape, etc. The highlight is that it is right by SDC so it is very convenient. With two small children and a visit to SDC the primary reason for our trip, it worked out. For the price, things should be much cleaner.
As featured in USA TODAY and recommended by Travel + Leisure in its annual Villa Guide:
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