CASA MAYA,two bedroom villa in Candolim, Goa
|Minimum Stay||5 nights|
Suitable for childrenAsk
Suitable for the elderlyYes
|Theme||Luxury, Beach, Village|
Description from the owner
Casa Maya is a superb two bedroom Portuguese colonial property, which has all the style and elan of a boutique hotel, is air conditioned, has helpful staff, and is just a few minutes from Candolim beach. Casa Maya offers within the basic rental price: more space than some of the most expensive suites in the best hotels in Goa. Two bathrooms (one en-suite).Luxury 24 x 12' swimming pool. Sun terrace on the roof and BBQ. Exclusive use of its own landscaped grounds with mango and frangipan trees, a terrace shaded by a pergola and a sun-lounging area. Full air conditioning. Live-in maid service providing daily breakfast, cleaning and full laundry...Read more
CASA MAYA,two bedroom villa in Candolim, Goa
Candolim, Goa, India
Additional Location Information
Location Type Beach, Village
Rates shown in $ USD (Rental listed originally in GBP) (change)
|Rate Summary||$198||$206||$685 - $1,904||$0||5 nights|
|Apr. 15 2013 - May. 31 2013||$129||$137||$914||-||5 nights|
|Jun. 1 2013 - Sep. 30 2013||$99||$107||$685||-||7 nights|
|Oct. 1 2013 - Oct. 19 2013||$129||$137||$914||-||5 nights|
|Oct. 20 2013 - Nov. 9 2013||$175||$183||$1,219||-||5 nights|
|Dec. 9 2013 - Dec. 19 2013||$198||$206||$1,371||-||7 nights|
|Can't find rates for your travel dates? Contact the owner|
|Dec. 20 2013 - Jan. 5 2014||-||-||$1,904||-||7 nights|
|Jan. 6 2014 - Jan. 19 2014||$198||$206||$1,371||-||7 nights|
|Jan. 20 2014 - Apr. 21 2014||$175||$183||$1,219||-||5 nights|
|Apr. 22 2014 - May. 31 2014||-||-||$914||-||5 nights|
|All Other Dates||$183||$183||-||-||5 nights|
|View all 10 Rate Periods|
- Additional guests - $ - Per-Person Adjustment - Fee applies to parties of more than 4 guest(s)
Additional notes from owner
Notes on prices:
Prices are for the property per week or daily in UK Pounds. Bookings that are over 7 days will be charged pro rota. There is a charge for extra guests over four persons of £50 person per week or £10 per day for up to five days. There can be negotiable discounts for bookings of over 21 days for off season and Monsoon lets.
For booking over the Xmas and New year period that are less than ten days and include both Xmas Day and New Years Eve will include a surcharge of £100.
Prices include airport transfers and daily breakfast for four people for bookings of over 7 days. Bookings under seven days will include daily breakfast but will possibly incur an extra cost for airport transfers.
Monsoon bookings made more than three months before commencement of booking must be for a minimum of two weeks. Shorter lets will be considered within three months of commencement.
There is no preferred changeover day but over the Christmas and New Year we reserve the right to insist that bookings are for a minimum one week or that there is not a gap of more than one day between bookings.
Although we are flexible on check in times when possible we do reserve the right to insist on a midday checkout or 2pm check in where necessary.
A 50% deposit is required when the booking is made. The full balance of the payment is required 6 weeks before commencement of the booking.
AvailableUnavailable Last updated: May 17, 2013 ◀▶
What Past Guests Are Saying
numerous problems - poor response from owner - be warned
Initial booking went ok, but it then took 3 e-mails and 2 phone calls before we received details of how to meet the driver on arrival at the airporl. The driver was not the usual one used, his driving was appalling, even by Goan standards, so much so that we asked for a different driver for the return journey.
Positives - the villa is spacious with two double bedrooms, large living area and a large outside enclosed area, be aware however that this is not totally private as can be overlooked by neighbours. Maria the live in housemaid is helpful and friendly and willing to advise on nearby places to visit.
Negatives - the beds are concrete slabs with mattresses on top. We eventually arranged for a new mattress. The pillows are cheap foam and offer no support whatsoever.
On two separate occasions local neighbours entered the property grounds and caused a disturbance. The emergency battery only supports the lighting, note it does not support the air con unit or the hot water. Not good after sunbathing all day and covered in sun tan lotion to have to shower in cold water.. The air con unit in the bedroom only has on / off. On a number of occasions this actually blew warm air into the room when it was already hot, therefore rendering it useless.
The upstairs outdoor terrace does not have any sunbeds on as shown in the photos, also we did not feel the stairs safe so only went up once. The patio furnishings are tired with seams coming apart on the cushions seats. Inside the indoor chairs around the table are white plastic chairs with cheap covers on and are stained, no sign of the wooden chairs as shown in the photos. There are also only two outdoor sun loungers with proper mattresses on.
The shower in the main bathroom is great for water pressure, however the temperature swings from ok, to cold, to extremely hot and therefore could easily scald someone.
The kitchen area needs attention, particularly around the sink which needs sealant and the tiles grouting, it really is most un-hygenic.
For our return to the airport we e-mailed 4 days beforehand and followed up on a number of occasions, to arrange our pickup . However at 2100 hours on the night before our return, we still did not know what time we were being picked up and our check in was at 06.30. This was extremely stressful. The local manager, Shane, was not helpful to us and failed to deliver on his promises.
Overall we were very disappointed, this is not a cheap villa by Goan standards, but unfortunately does not live up to the advertisement of "luxury rental and exquisite furnishings"
Note we have e-mailed Stuart, the owner, on a number of occasions and it is now five weeks since we returned and he has not responded to a number of issues raised with him. We also raised a specific security issue with him, again he has not responded.
This villa could indeed be so much better with some TLC and attention.
As this is our second visit to Goa we are well aware of what to expect by Indian standards, however we were extremely disappointed by the villa and the stress caused by the interfering neighbours and lack of communication with the arrangements.
Would we stay here again, in the present condition a resounding no, would we recommend to others, a definite no.
Response from Stuart Lyon - 04/16/2013
I must take issue with this review as most of the complaints made by the guests were only made after they returned from their holiday so I will deal with their complaints that they made about the driver, mattresses and noise on two occasions from the neighbour before they returned to the UK first .
Firstly that the driver was not the one I had notified them of to pick them up. This was unfortunate but they did get picked up and they were also picked up in time for their return trip as they had informed us well in advance of the time for their return flight and there had always been a car booked for them in advance of their arrival and also for their return. As for their claims that I was unresponsive I acted on their emails when I received them and contacted my people in Goa admittedly some time after they sent the messages as with the time difference I sometimes didn't see them until five or six hours after they were sent.
Regarding the matteresses this was dealt with straight away and I contacted my upholsterer who apparently went to see them immediately. Although it appears that he was rather slow returning the new mattress topper. Although the first I heard of this was when I received an email thanking me.
Regarding the noise from the neighbours this only appears to have happened a couple of times and as for the fact that my back up inverter only supports the lights - this is not the case. It supports everything apart from the airconditioning and if the there was no hot water when they returned from the beach it means that someone had switched the water heater off. If it had been switched off it doesn’t take long to reheat. Because there is a pressure pump there is sometimes a fluctation between hot and cold water in the en-suite shower and it is easy to adjust this so that it flows without being too hot.
The airconditioner in the bedroom does only have on or off and this is pointed out in the welcome brochure that is there for guests to read.
I have changed the sunbeds since the photographs were taken for for more convenient and light weight ones which can easily be taken up to the roof terrace if the guests prefer them to the the sun lounger chairs which are up there anyway. The roof terrace that has completely safe stairs that lead up to it and is also not overlooked by any neighbours to the extent that guests can sunbathe up there completely naked with out fear of being observed.
I also changed the wooden chairs in the living room which although antique and rather cute looking were uncomfortable and also not very safe. I replaced them with plastic chairs with covers on because they were more practical and convenient to move into the garden should they be needed. Sometimes cheaper does not mean that it wasn’t a sensible decision to make and also they are much more comfortable then the antique chairs they replaced.
I could go on and will probably update this when I have re-read the review. But I would like to finish up with a riposte to the comment ‘poor esponse from owner’ ...... not that poor that when they booked they asked if I could make sure that no one had smoked in the villa immediately prior to their arrival and I turned down bookings for the three or four days before they arrived to make sure.
Casa Maya Goa, what a disappointment!
Casa Maya Candolim Goa...Anything but a calm oasis!
We booked this Portugese villa with its own pool because it looked lovely on the Owners direct web site. We had significant concerns on arrival and would like to alert others to be aware of the issues, some about the property and within the owners control and others about personal safety in this area.
The house was clearly not ready for our arrival as we were told we were the first guests of the season ...we found the property to be rather run down, light bulbs missing, and all wardrobes were reeking of moth balls! It was a very poor reality after the pictures on the web pages. Bed linen was thin and the few towels very well used. The local manager on site ( Shane) was brash bordering on rude, generally unhelpful and dismissed any concerns we raised about the condition of the house on arrival.
The pool ( a major feature of the property) was leaking underground mud into the water and the main bathroom had previous users bottles and even a used razor left in it. The kitchen area was grubby and the fridge had many half used and open items left in it.
However, the main concern here was that Maria the live in maid( a delightful and helpful lady) actually lived 24/7 in the kitchen in the utility part which was barely screened from the main part ...so it was really not available for our use with any comfort or convenience.
We were told on our arrival that robberies were increasing from the houses in this area and that Casa Maya had a night security guard on the property, (who we now gather from previous posts was seen sleeping through the night! )
The security guard had a truncheon but not much match if local robberies now involved guns...so we were less than reassured about our safety particularly as the access to the house is up a litter strewn dark path with no lighting.
A very poor quality property and unhelpful local manager meant we left after day one.
Response from Stuart Lyon - 11/20/2012
Obviously this is a review that I cannot obviously ignore and have to put it into it's correct perspective!
The guests who have written this review contacted me after they had moved out with the following email:-
"We have been hearing some very disturbing accounts of thefts and violence in the Candolim Beach area and checked this out on the Internet this morning......it does appear to be a very significant and serious issue such that we are not happy to remain here. We plan to leave by lunch time today and have arranged alternative accommodation."
This was basically the main basis of their complaint along with some other comments which seem to have been elaborated on since they have posted this review!
To say that I was taken aback would be an understatement as Candolim is considered to be one of the choicer and quieter beaches in North Goa and is described by Tripadvisor as follows:-
'Home to Goa's most popular and well known resort and holiday village.
As such, it's not a typical backpackers destination."
I did check online and did actually find a warning posted by the UK Government about reported bag snatching on June 26th which was objected to by both the local Goan and National Press. Other than that the current Government warning is that travellers to India should be careful and keep their possessions safe!
But it did seem rather strange that they had booked a holiday and only checked online the morning after they arrived to find out if it was unsafe! And the fact that my night security only had a truncheon and not a gun would contravene local bye laws anyway and I have not heard of any gun related crime in the are anyway.
Other comments that the house was unready and had a smell of mothballs (which I don’t use) I can only put down to the fact that the monsoon had finished later than usual and had’ not had a chance to air properly which would have cleared very quickly and unfortunately my housekeeper had not had the foresight to run the AC units for half a day or so before they arrived. Probably because she didn’t want to unduly waste power. Which also explain why the were half used bottles of sun lotions neatly placed on the top shelf of the shelves in the bathroom as she hates seeing things going to waste. Not lying around as stated. Admittedly the used razor is completely inexcusable.
The thin bed sheets were purchased from john Lewis as I find the local sheets don’t come up to standard and when I last checked we had plenty of towels.
As for the staff! Maria the house keeper (a lovely and helpful lady sic) does live off the kitchen and does try to be helpful but in no way is obstructive in allowing guests free reign to use the kitchen the guest weren’t there long enough to establish this
As for my local manager .”The local manager on site ( Shane) was brash bordering on rude, generally unhelpful and dismissed any concerns we raised about the condition of the house on arrival.” I think he was as mystified as I was by the initial complaints about security and maybe over reacted. Bu he has travelled a lot compared to most Goans and is normally very helpful and is also very articulate with a slight American accent which could be interpreted as being brash.
To conclude I think I can only sum by saying that the next guests to arrive a family from Leningrad extended their stay.
The next guests sent me an email on arrival saying:-
"We made it to the villa today and we have to say u have really a nice place an good staff!!congratulations!
We love it here
I am obviously extremely unhappy that these guests felt unsafe in Candolim which was their main concern but that doesn’t seem to be the opinion of visitors to Candolim and Goa in general.
Everything Ok. Service,comfort, location - all is very good.
Good, but could be so much better ...
Overall we had a great time here. The villa is in a good location close to the beach and shops. Maria, who was the live-in housekeeper/cook/general factotum is knowledgeable, helpful, friendly and overall excellent!! She cooked us a few meals and could not have been more accommodating. The driver who collected us was also superb. The beds are comfortable and the air-con excellent. it is comfortable. However with a little effort it could be so much better! Maria did not have a cash float so breakfast goods could not be purchased easily. Half the bulbs in the main room were blown and then some kept blowing. The swimming pool was scrappy and rusty around the edges. The garden and waste piles need attention. The main gate and surrounds need painting and cleaning. The path to the house was a mud bath in the monsoon. The shower went boiling hot every 15 seconds. All of these items can be addressed relatively cheaply and easily. If they were, I would have no hesitation recommending this.
Response from Stuart Lyon - 02/06/2012
All the comments in the review were in fact attended to before the review was published when the monsoon finished. I have also replaced the manager who was responsible for day to day running which means there is a more direct contact to sort out any problems that guests might experience. But most of these complaints relate to the guest staying during what was a particularly bad monsoon period which is why they were paying almost half the normal rate!
The whole house was completely repainted both inside and out and the garden given a complete makeover including laying 65 square metres of tiling make access much easier and also opening up a new gate along the side giving an alternative entrance. The roof was also completely cleaned with a high pressure water gun bring back the original Terra Cotta colour.
I am in discussion with the local Panchayat (Council) about improving general access as this involves the whole local community who asked me to to do this on their behalf. I have also laid a water drainage gully which is not only of benefit to me but also my neighbours and should have been done by the Panchayat.
The situation regarding Maria's cash float has been resolved being due to a new local manager changing existing arrangements without my knowledge and we have light bulbs everywhere having gained access to an extending ladder that reaches the 20 foot high ceiling.
The fact that Casa Maya does not have a major road access does actually give the peacefull tranquility that most of my guests appreciate so much. Although in the monsoon it does have it's drawbacks but hopefully the new alternative gate and drainage system should make this better and the lower monsoon rates do actually reflect this.
Casa Maya - an oasis of calm
Our family - my husband, myself and our two twentysomething daughters - had an absolutely brilliant holiday at Casa Maya. The house and garden are beautiful, and the pool a fantastic bonus, even though the beach is only 5 minutes away. The weather was perfect, and Maria couldn't have been more lovely and helpful, keeping the fridge stocked with cold beer, fetching lunches such as samosas and dosas, keeping the house clean and even doing all our washing for us. Maria also cooked for us several times in the evenings, and the food was delicious. It was altogether one of the best, most relaxing holidays ever, and we'd love to come back for annual R and R.
A relaxing peaceful retreat close to the beach and the shops.
Casa Maya is beautiful old Portuguese Goan Villa and, although it is set very
conveniently close to the beach and to the shops and restaurants of
Candlim, once you are within the walls of its garden it is as if one is
magically transported into another world where you can relax and forget
the hustle and bustle nearby.
Sometimes when sitting next to the pool and being looked after by Maria
the houskeeper you can feel so relaxed that you can almost envisage never
leaving the house as everything that you need on holiday is there.
But when you do go out you have probably the best supermarket in Goa
almost on your doorstep, a very convenient shop which can change money
and also supplies local sim cards for your phone, plenty of ATM machines
and a good selection of restaurants.
I would recommend Casa Maya to anyone who is looking for a holiday rental
that has the convenience of being in your own self contained home but has
the facilities of a well kept bijou hotel.
The only drawback is that you cannot drive right up to the front door but
once you get into the garden you forget this completely and relax while
sitting there with a nice cooling drink watching the kingfishers diving in the
pool and the humming birds hovering around the flowers.
Definitely somewhere I will be returning to if it is available for me when I
want to go back.