Greg Sumner

Yes. It is just that....a deposit. We do not charge your card the $ 200.00, We just take your charge card number on our contract and hold the billing information until 2 days after the end of your stay. Then we delete that information from our files. In the event that something was inadvertently broken or missing, our housekeeping staff would advise us. We would contact you to discuss the possible issue for clarification and then come to an agreeable arrangement to make the charge on your charge card based on the circumstance. We're gracious people, accidents do happen:)

Yes we do. We try to keep our booking calendar up to,date as possible...so feel free to email us and we will respond within a few hours.

Greg (one of the siblings) is constantly watching his e-mail to be able to respond quickly to you. This is the preferred way to go back and forth with you. If you wish to call my cell, that's fine, but I am still working so I may not be able to answer it right away.

Payment:
The finances are dealt with by myself, Greg, at a Bank of Montreal. Preferred payment options are by electronic e-transfer but we also will accept a downpayment check when you send your contract back to me.
Extra Fees:
You will be charged extra fees if you book through FlipKey ($ 50.00 fee on top of the booking) We are charged credit card and/or PayPal fees of upwards to 3.5% of your booking if you use these services so we look at ways to save you money.

Contract:
We have our primary listing with VRBO and keep all of our bookings current on that website. Once you enquire, I, Greg, will respond with details of availability and then my brother, Murray, will send you a quote through your e-mail from the VRBO (VacationRental by Owner) site. This way we can keep all of our bookings on one site. Once you have agreed upon the price and dates, we will send you a contract for you to return to us at our Vernon, BC address.