A beautiful log home located in Gatlinburg's premier log home community, Black Bear Falls, Bear Hugs is a perfect choice for your romantic getaway to the Smokies! With its view of the beautiful Smoky Mountains and the convenient location, just minutes from downtown Gatlinburg and the main entrance to the Great Smoky Mountains National Park, Bear Hugs is sure to please. Relax in front of the stone gas fireplace on a winter's evening, or challenge your companions to a game of pool in the game room. With its tasteful decor and beautiful wood finishes, Bear Hugs promises to be a wonderful beginning to the perfect getaway. Call to reserve it today...!
Additional amenities include: pool table, parking spaces (1), washer/dryer, jet tub-indoor (1), clubhouse - meeting room for 50, access to gatlinburg community center , - billiards, bowling alley, indoor pool, basketball, racquet ball and walking track nearby., approximately 5 minutes from downtown gatlinburg, fireplace-gas (seasonal) (1), bb falls, swimming pool is heated and in community, pets under 25lb, DVD (1).Read more
My family enjoyed a lot the staying in Bear Hugs, good place for family.
Need to change the name to "we will be up there to fix it"
Left on 04/09/2013 for a stay in March 2013 | Bartlett
Where to start? Well first let me say I have been doing business with Jackson Mountain Homes for almost every year for the last 11 when it comes to Gatlinburg cabins and this one fell way below their usual standards. For starters the hot tub was broken upon arrival. It then took four calls and four visits to get it fixed. I have had hot tub problems before at cabins but usually they are fixed by the next day. Then the hot water went out! More calls. Other things were just annoying like too little water pressure in the shower. We had to use a measuring cup to collect enough water to wash soap out of our hair. We kept finding ants and spiders as well. The cabin was nice enough to stay in and had a good view. Gas fire place was nice but the thirty minute timer on it ran fast. Also,the pool table was fun to have but a little hard to use due to lack of space in the loft. The company did give me a laughable 5% back for one nights stay as an apology. So cheers, I would say give it a try now that the wife on have beta tested the major problems out of it. But bring your bug spray and measuring cup! Read more
Thank you for taking the time to review your recent stay at Bear Hugs. We apologize that this stay did not meet the standards you have come to know and expect from Jackson Mountain Homes.
While we do inspect each cabin before each arrival and check the hot tub for proper operation, as you know, hot tubs, heat pumps, appliances, etc., can stop working at any time without warning. We did send someone to the cabin immediately following your call and unfortunately a part had to be ordered to complete the repair.
Upon inspection of the water heater, we did find that it was heating properly. We realize that it does take quite a bit of water to fill jetted tubs and can take a bit of time to for the water to completely reheat.
We will have the water pressure assessed to make sure it is correct and adjust as needed.
We do have every cabin treated monthly by a professional pest control company; however, as the temperatures increase, so do insects. If we had known there was a problem, we would have sent the pest control company to the cabin right away.
We will have the fireplace timer checked to make it is working properly.
In addition to the 2 free nights that you received, we did refund you a 1/2 nights stay due to the problem with the hot tub. We hope this shows our commitment to customer satisfaction and sincerely hope that you will continue to choose Jackson Mountain Homes in the future.
Extra Clean, well equipped, everything looked new, excellent exp
Left on 02/21/2013 for a stay in January 2013 | Will
Since we got to Jackson Mountain Homes, the service was excellent, quick and friendly check -in. The cabin looked a lot better than on the web photos. Everything was extra clean, it was well equipped with all you need and more. Best we liked was the mountain view, even from inside the home.
orange park , florida
We had a wonderful vacation!!!
Left on 12/08/2012 for a stay in October 2012 | Edwards family
We thoroughly enjoyed our week in our Jackson Mountain home and think about the next time we can go back. Loved the area in the mountains and it was everything we had hoped to enjoy and experience. Our home was clean, the office personnel called to check on us and the security of the area and accessibility to all the area's attractions was great!
Next time, we will rent a 2 bedroom home just for a little more room but still want the great mountain view ! We would recommend JMH to anyone looking for a great mountain getaway !
The Edwards family!
Thompsons Station, TN
Quality family time in a gorgeous setting!!
Left on 10/31/2012 for a stay in October 2012 | L.S.
The staff at Jackson Mtn Rentals did an awesome job! Clear, timely and friendly communication from booking online to checking in after hours. Bear Hugs cabin is beautiful, very clean and so many great details that made it easy to feel at home. The pool table in loft area was a blast! Although our view was partially blocked by pine trees, there was plenty of fresh air and mountains to go around. Our only negative moment was not being able to get hot tub heated up until last night. Otherwise, we will book this cabin again as soon as we can get away!
Our Get away
Left on 10/31/2012 for a stay in October 2012 | Connie
We rented this cabin at the last minute. It was awesome for just the two of us. We're already planning our next trip. Bear Hugs was great for two people. It was just far enough away to have some privacy and yet still close to everything. Looking forward to our next trip in December.
Our sweet hideaway
Left on 09/29/2012 for a stay in September 2012 | The Tuxfords
We so enjoyed our stay with you at the Bear Hugs cabin. Everything was clean and well prepared for our visit...and we loved the location. It was restful, and very welcoming. Very well stocked with any needs.
The only thing that would have been helpful, would have been a posting of easy directions for using the fireplace. We did not get to use that.
We would love to return as time allows us another trip.
Thank you so much,
Tom and Judy Tuxford
Left on 08/17/2012 for a stay in July 2012 | Lisa
We enjoyed our cabin Bear Hugs very much. It had everything we needed for our stay.Jackson Mountain Rentals are wonderful.! Our sleeper sofa mattress was worn out so we called and they replaced it immediately. I would not chose any other rental company. We are going back this next week for another stay through them!
We had a very relaxing, enjoyable stay in our cozy cabin.
Left on 07/25/2012 for a stay in July 2012 | Joy
We always rent with JMH because the check in and departure are a breeze. The cabins are always clean, updated, well equipped and in the best eco-friendly areas. Our cabin was perfect for the two of us. We had everything we needed including a hot tub, jacussi and pool table. Black Bear Falls is definately our favorite location. Each cabin is very private. Most have a breathtaking view. The only suggestion would be that the deck wrap around the cabin for more room and privacy in the hot tub.We always recommend JMH to our friends.
Left on 07/19/2012 for a stay in July 2012 | Old Timers
We are regular guest to the rentals in Black Bear Falls. I felt this cabin layout was smaller than the others we stay in, however it was very comfortable. The ammenties were very nice, including the kitchen utensils. All seemed rather newly replaced. The bed was the most comfortable one we have experienced in a while which was very good. Good nite sleeps. All in all, a very nice stay.
Left on 05/23/2012 for a stay in April 2012 | Preethi
Bear hugs is a calm and peaceful place for a relaxed stay ! We love the place and would surely plan for another trip when possible. This place should be good for honeymooners.
It has a full furnished kitchen with Fridge, Microwave, Electric stove, coffee maker, Toaster, crockeries & cutleries.
It has a full sized washer/dryer.
Two LCD tvs one in bedroom and the other in Living room. The rooms are well maintained with all facilities.
There is a big jacuzzi bath tub outside the cabin entrance.
The Billiards room on the top floor would be a perfect place for time pass.
Since the cabin is fully surrounded by trees the complete mountain view is not possible. But the view can be captured when u go out for activities like hiking,biking etc.
The people in the Rental office were so friendly in explaining things. They were kind enough in clarifying our doubts. Both the check-In and check-Out was so quick and easy ! Everything was kept ready before we arrived and we didn't have any problem of waiting anywhere.
We recommend Jackson Mountain Homes for a pleasant stay !
Marge, AJ and Buster
Palm Coast, FL
Beautiful views from a comfortable cabin.
Left on 05/09/2012 for a stay in April 2012 | Marge, AJ and Buster
Everything was great and the management company was friendly and accomodating. We did have something stolen while we were there, but we realize that could happen anywhere. The only thing to improve would be to lengthen the hours of check in because we were driving from such a distance it was tough to plan. The cabin was beautiful, clean and comfortable and we really appreciate finding a quality place that was pet friendly. Read more
Thank you for taking the time to review your recent stay at Bear Hugs. We are glad that you enjoyed your stay and hate to hear that something was stolen during your vacation. We trust that did not happen at the cabin, as we were not notified of any problem. If you believe there is a possibility that something was misplaced or left at the cabin, we will be happy to search for it.
Although the office closes at 5:30pm, we are always happy to accommodate a later arrival. When you are ready for your next vacation or getaway, just let us know if you may be arriving late and we will make arrangements for you.
We hope to see you again soon.
The Sisson Family
We had such an amazing time!!
Left on 04/04/2012 for a stay in March 2012 | The Sisson Family
We stayed in Bear Hugs! It was such a great cabin! I was amazed by how well stocked with things we didn't think to bring! The kids loved the loft with the pool table! We will definitely be coming back!!
Jim and Mary Egan
Cooper City, FL
Best Vacation Ever!
Left on 03/28/2012 for a stay in February 2012 | Jim and Mary Egan
This was the best vacation ever-The cabin was everything it said it was plus more. So clean and great view! We cant wait to go back again!! We were able to go for walks, enjoy the beautiful sunset from the hotub, and sit by the cozy fireplace and also challenge each other in a game of pool. Plus, it was so close to downtown Gatlinburg, but, yet, not to close.
Troy & Haleigh Taunton
Left on 03/28/2012 for a stay in February 2012 | Troy & Haleigh Taunton
Me and my fiancé and our dog Yodul had a blast! :))
Miss Eu K
Left on 01/25/2012 for a stay in January 2012 | Miss Eu K
The cabin was beautiful and clean! Although the information says to bring your own laundry detergent and certain kitchen utensils there was actually some provided. The location was as expected since it was the mountains but it was only about 5mins from the little Gatlinburg town and maybe about 10 mins from downtown Gatlinburg where all the activities were. The amenities of the home were great. We really enjoyed the pool table and hot tub. The one thing I did not like was it wasn't as secluded as we thought it would be but the cabins were situated so that you could not see into another cabin or see anyone in their hot tubs. But Overall a wonderful stay.
Left on 01/06/2012 for a stay in December 2011 | Lisa C.
I spent 3 nights at the Bear Hugs cabin in early December. The weather was beautiful. There were other cabins relatively close by, but it wasn't intrusive. Everything I could need was already in the cabin, even wine glasses. I took several movies with me and spent time relaxing and watching television. The hot tub is on the front porch and fairly visible, but I did not personally use it. The bedroom was very comfortable, and the jacuzzi tub was amazing. I can't wait to go back!
Quiet, relaxing, and comfortable.
Left on 11/01/2011 for a stay in October 2011 | Daniel
We go to Gatlinburg every fall and this was one of the best visits. The cabin was away from traffic, had necessary stores close by, and a friendly staff. The cabin was well stocked, and very clean. If they don't run out of cabins, we will definitely be back next year.
Sixth stay at Blackbear Falls, not the best!!!
Left on 10/28/2011 for a stay in October 2011 | Linda F.
We have stayed here five other times & had great cabins, but Bear Hugs was not up to par. The couch was very uncomfortable, the dishwasher was broken for two days & no steps to get into the hot tub. Office help was excellent as always. We'll be back, but not to Bear Hugs. Read more
Thank you for taking the time to review your recent stay at Bear Hugs. We are very sorry that this particular cabin did not meet your expectations after previous stays. We apologize that the dishwasher was not working properly when you arrived. Thank you for calling our office so that we were able to schedule an appliance repairman and we were able to bring you a set of hot tub steps. We appreciate your understanding and look forward to seeing you again.
pleasant time in the smokies
Left on 10/26/2011 for a stay in October 2011 | Cathy
This is a pleasant cabin but is a small one bedroom with a small jacuzzi tub. It could use more comfotable seating but we enjoyed our stay.
great relaxing getaway
Left on 10/13/2011 for a stay in September 2011 | LIsa
home was lovely and relaxing. just love the mountain view.
Left on 09/28/2011 for a stay in September 2011 | PB
The cottage was immaculate as promised, amenities were wonderful, views were gorgeous!
East Lansing, MI
Beatutiful views every day!
Left on 08/20/2011 for a stay in August 2011 | Steph
We enjoyed Bear Hugs very much. There were 2 amenities that we found wanting: pots and pans were inadequate. An inexpensive set of nonstick pans would be an improvement. Also 3 way lights for reading would be welcome. All in all a great vacation spot! Read more
Thank you for taking the time to share your comments. We are sorry that the pots and pans were not up to standard and we will have them assessed right away for replacement. We appreciate you letting us know! We will also suggest the three-way bulbs to the owner. We hope that you will choose to stay with Jackson Mountain Homes, Inc. again in the future.
Peaceful, Perfect for Two, Dog Friendly, Wonderful Neighborhood
Left on 07/28/2011 for a stay in July 2011 | Wood Family
Jackson Mt. Homes has been our "go to" vacation planner for years. Staying in Black Bear Falls is our favorite place. This cabin was very nice. We were high in the mountains and yet 5 minutes from downtown. Several trees directly in front of the cabin obstruct the beautiful view.
very relaxing with easy access to Gatlinburg yet out of crowd
Left on 06/15/2011 for a stay in June 2011 | Carla
Spent a quite peaceful 4 days at Bear Hugs - me and my foyr legged furry friend enjoyed it!
Excellent Small Cabin
Left on 04/14/2011 for a stay in April 2011 | woodstockmom
This cabin had everything you could want in a 1 bedroom. It was better equipped than some of the larger cabins we have stayed in. The only reason I gave it 4 stars was the only deck was the small front porch, so the hottub was exposed to the street and several other cabins.
Left on 03/13/2011 for a stay in March 2011 | RCarmichael
This was a great small cabin for a couple and one child. We loved the location, the hot tub and the view. If you have a small child I would be fearful of the steep side off the driveway but it was really no problem for us. We will definitely be staying with Jackson Mountain Homes again.
Left on 02/24/2011 for a stay in February 2011 | 2ndHoneymooners
Truly a home away from home! Everything was provided to make our stay cozy. The location was great--a short drie to the busy-ness of Gatlinburg, yet so relaxing up in the mountains with a beautiful view! We will be returning, for sure!
Sandy and Dave
It was awesome.
Left on 12/10/2010 for a stay in June 2010 | Sandy and Dave
The cabin was clean. It had everything we needed. The view was beautiful. The office personel were very friendly and courteous.
Left on 12/03/2010 for a stay in November 2010 | Melanie
The cabin was very nice w/ a great view! I have already recommended these cabins to friends.
Ken & Jeanie
We were not disappointed when we arrived at Bear Hugs!
Left on 10/22/2010 for a stay in October 2010 | Ken & Jeanie
Bear Hugs was a very cute cabin for two people, and we were quite at home there when we arrived after our day trips to the Smokey Mountain attractions. There are several twists and turns up the mountain to arrive, but that only adds to the ambiance. I was a little surprised when I realized there was no garbage disposal, but coped. The housekeepers had put the wrong sized sheet on the bed, but I found the right one waiting on the sleeper sofa, and changed them out. I did feel that the pillow shams needed laundering, but just put them in the closet out of our way.Overall, we loved the location, the cabin, and the cordiality of the JMH staff. My husband was able to get some help with emailing photos to family, and was very appreciative. We would reccomend JMH!
Left on 08/06/2010 for a stay in July 2010 | L. Roberts
The Cabin was comfortable. Our family had a great time. So much to do so little time. We will be back.
Glad to have rented from Jackson Mountain Homes
Great Family Vacation!
Left on 06/09/2010 for a stay in May 2010 | Glad to have rented from Jackson Mountain Homes
We really enjoyed our stay at the Bear Hugs cabin. The cabin was very clean and updated. There was plenty of room for our family of 4 and our dog. The cabin was in a great location. It was located 5 minutes from the grocery store and gas station and 5 minutes away from the main hustle and bustle of Gatlinburg.
We were really excited that this cabin accepted pets. Our dog is just as much a part of our family as the rest of us and he really enjoyed his stay also.
The customer service representatives at Jackson Mountain Homes were super friendly and very accommodating. That was what sold me on renting from Jackson Mountain because my husband and I looked at a ton of cabins in the Gatlinburg and Pigeon Forge area. Melanie helped me to pick out which cabin would fit our family size need and budget needs.
I would definitely recommend Jackson Mountain Homes!
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