Sunrise Suites Resort is an island paradise. Spend sun-filled days pampered by our warm and friendly staff.
Pull up a lounge chair and bask by our lagoon-shaped pool surrounded by lush tropical foliage where you can let your cares melt away. Please take a moment to look through our site at our many amenities, the specials we offer, our condominiums, and our pet friendly policies.
All units offer two bedrooms, with a king bed in the master, a queen bed in the second, a sleeper sofa in the living room and two full baths. There are televisions, telephones and data ports in all rooms of your condominium. The fully outfitted kitchen op...ens onto the living room, with bar counter seating between.
From your balcony, you may be able to observe the daily goings on of the many species of birds that inhabit the Salt Ponds Preserve or the activities of families and new found friends relaxing pool side... or both, depending on location. In either instance, we highly recommend packing your binoculars
Left on 04/11/2013 for a stay in March 2013 | Suzette B.
We were down for a high school softball tournament during Spring Break and had a great stay. The condo was clean and the beds were very only suggestion would be to purchase a new couch. It sort of sagged in the middle and the bed was not able to be used because it felt as though you were laying on the springs. It was overall a wonderful stay!
We stayed here last year with our adult daughter. It was perfect because of the 2 bedroom/bathrooms. We liked it so much that we stayed here again this yr. I think we've found our yearly vacation spot. Sunrise Suites.
Left on 11/11/2012 for a stay in November 2012 | Kitty G.
Found dirty underwear in 1 bathroom,crumbs in another bed.we were right on the airport,w all the lights all night long,walls had mold.when we complained they did nothing.
It was old, jacuzzi never got was a bad stay.
Left on 05/17/2012 for a stay in May 2012 | Jackie A.
Could be a fabulous property with a little more care. The coffee pot took 30 minutes to brew. The table on the balcony was melted. The paint flaked off the chairs and tables. The pool was never skimmed. The office staff was good, and so were the grounds keepers. My ac wasn't working when I checked in and they did fix it promptly for me. I was disappointed in the lack of pots and pans in the kitchen and the lack of a dishrag (I used a washcloth). A little tlc would have made a huge difference in the impression of this property.
As a group of Spring Breakers, we loved this place! It was a little bit far from Duval, but we could definitely bike it during the days! We enjoyed having our own kitchen and the condo was definitely spacious! I would recommend it cause we spent less to stay for more nights then most of our other friends.
My wife and I have stayed at the Sunrise Suites several times over the years. It's location on the "quiet" end of the island make it desireable. I am sorry to say, however, it has gone downhill the last couple of stays. And so much so, that we probably won't stay there again. The mattress in our last room was the very worst we have ever tried to sleep on. It was beyond worn out. If you start to look closely - there are broken tiles and fixtures. They have stopped daily maid service, and only stock the rooms with towels for a couple of days. We have usually taken friends or family down to Key West to stay here - but this last time it was embarrasing. It won't happen again.
Left on 11/25/2011 for a stay in November 2011 | Nick B.
IF YOU ARE LOOKING FOR A SUITE,I WOULD HIGHLY SAY THAT SUNRISE SUITES IS THE PLACE TO STAY.WHEN I GO BACK THIS IS THE PLACE I WOULD STAY.THE PLACE AND STAFF ARE ALL A 5 STAR.THE RESERVATION STAFF ARE THE MOST PROFESSIONAL PEOPLE,THEW WERE SO HELPFULL ON WHERE TO GO AND WHAT TO SEE IN KEY WEST.AGAIN YOU WILL NOT GO WRONG STAYING AT SUNRISE SUITES.
Our room was infested with bed bugs. complained to management several times to no avail.
bed sheets were dirty on both beds upon check in and had to be changed.
floors and walls throughout unit were dirty.
After reading all the negative reviews online about the cleanliness of the condos, the outdated furniture, cockroaches etc. I was pleasantly surprised to find that this 2 bedroom 2 bathroom condo was perfect for our stay in key west for spring break. There were 5 people total, 2 in each bedroom and 1 on the couch/pull out bed. Everything was clean, the bedrooms and bathrooms were big and having a kitchen was super convenient to store leftover food and our groceries for the week. They provided us with everything (dishes, pots, pans, utensils, paper towels, dish soap and sponge) which I wasn't expecting. The only negative thing about staying here was that it was about a 20 dollar cab ride (including tip) to go out on Duvall street.
The resort is in a good location right next to the airport. The units are spacious but some of the furniture is outdated and needs to be replaced. In addition, two light bulbs were burned out and needed to be replaced. Great sunset views from units facing the airport.
Left on 09/15/2010 for a stay in September 2010 | Monika W.
We decided to go to key west for a couple days over the labor day weekend. Our ages ranged from 21 to 31. There were six of us. It was ideal for us because it comfortably accomodated all of our individual needs. We had a kitchen that was fully equipped and two comfortable bedrooms. The suite itself felt very much like home away from home. One thing we did notice is that they have a vhs player not dvd...lol just a minor gliche.
The only thing that was different from a hotel was a restaurant and a bar. For those staying there...read the pamphlet in the kitchen, it tells you about using the double tree restaurant and bar next door. Unfortunately I read it on the last day. The people at the front desk were very friendly and accomodated us with anything we needed. The location of the hotel was the only small negative thing i was about 15minutes from Duval street...but you can't beat the price. The cab fair was about 20 dollars to go to duval street. Aside from that everyone loved our stay...we had a great time!
Left on 04/23/2010 for a stay in April 2010 | Robert P.
We delayed in responding because we wanted to cool down and give pause before commenting. The location cannot compare in quality to the Hyatt Beach House where we went to when we left Sunrise Suites early. The furniture was in disrepair; the Internet never worked; the manager never helped and was never interested in helping; the unit was small and crowded; the exercise room was never accessible; the pool was small. Any refund would be appreciated. Please contact us if you desire elaboration.
The only thing I liked about this condo was the location. Other than that my stay was a complete letdown. It all started the night we arrived. We called en route about the check in process and we were greeted by the management stating that we do not have a reservation at all! I was shocked to hear that since it was 10 in the night with 3 sleeping kids in the car. With further argument the receptionist did find our reservation but had changed the condo to a different one instead of giving us the one that we had booked. Since we didnt have any choice we checked in to find the amenities in the room probabaly dated back to the 60's. Most of the equipment were outdated and not working. And to make things worse we were greeted by ants all over the kitchen. It was impossible to even keep a cup in the kitchen and have it covered with ants five minutes later. We called the maintenance guy but he was of no help. We just waited for the two days to be over and spent much of our time outside to escape all the frustration. The management despite all our complaints did nothing to ease our frustration. The worst management team I ever dealt with. I would not recommend this property to anyone I know. So if you have time in your hands, make a good search and book elsewhere.
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