Vacation Rentals and FlipKey – The Basics
1. What is a Vacation Rental?
Millions of people own wonderful homes in great locations that are not their primary residence.
Many of these homeowners choose to rent these properties to travelers – typically on a nightly
or weekly basis.
With vacation home rentals, travelers get great value, more space & privacy, superior amenities,
and unique locations in great vacation destinations all over the world.
2. Who Manages Vacation Rental Properties?
Vacation rentals are either rented through a professional property manager or directly by individual homeowners.
Rentals from Property Managers Typically offer
- – Dedicated on-site assistance and 24 hour contact
- – Staff with local knowledge and experience helping thousands of guests
- – Professional hospitality and amenity services
Rentals from Property Owners Typically offer
- – Personal attention and direct contact with owner
- – Intimate knowledge about details unique to home
- – Competitive pricing with flexible dates and rates
FlipKey features a badge on each vacation home so that travelers can identify whether the property is managed by a
professional property manager or an individual homeowner.
3. How Do I Find a Vacation Home?
Enter the location of the destination in the Search box featured on our homepage and across the entire
website in the top right hand corner. When you complete a search, you can review property details, photos,
availability, rates, and verified reviews from past guests to identify the perfect vacation rental.
Once you identify the properties that you are interested in, there are up to three ways to contact the property manager or
homeowner who represents the property. You can call them directly, submit an email inquiry, or book properties directly
online (not available for all properties). We recommend that you make inquiries to multiple properties that meet your needs.
4. How Do I Evaluate Vacation Homes? How Do I Determine Whether Homes are as Advertised?
While we realize renting a vacation home feels less predictable than staying at a hotel, nearly all travelers
rave about their vacation home rental experience.
To help you easily
make the right choice, FlipKey prioritizes results based on a Reputation Score, which is based on verified reviews from past guests.
FlipKey's patent-pending vacation rental guest review platform enables past guests to share their experiences. To maintain
the integrity of the FlipKey community, FlipKey employs a verification process to ensure that reviews are valid.
Additionally, FlipKey's unique verification programs provide travelers with more confidence and information about who manages
the property. Vacation rentals featuring the Verified Manager Badge are managed by professional property managers while homes
featuring the Verified Owner Badge have been verified as an independent property owner.
5. How Do I Reserve a Vacation Home? How Does Check-In Work?
Once you have found the right home, you will likely need to secure your reservation with a deposit and sign a rental agreement.
Payment schedules and methods will vary – while some managers/owners will take credit cards, many will only accept checks.
To protect yourself, do not submit payment via wire services such as Western Union. Rental agreements will likely include the following:
arrival/departure dates, payment schedules, occupancy limits, and cancellation/refund policies.
Property managers and owners will also provide information about check-in/check-out procedures, driving/parking directions,
keys, and an emergency contact. Additionally, managers and owners are great local resources for information on top restaurants
and attractions so be sure to ask for some tips!
Vacation rentals are one of the fastest growing travel options in the world and it's easy to see why. The benefits of great value, more
space & privacy, superior amenities, and staying in a unique location are simply too great to consider other lodging options.
FlipKey believes reputation, trust and feedback from past guests are the best resources to ensure travelers find the ideal vacation
home. As a result, we have created the first reputation based vacation rental service featuring the largest
collection of verified guest reviews.
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