Tracey Zhen VICE PRESIDENT AND GENERAL MANAGER
Tracey brought her passion for travel and growing e-commerce businesses to FlipKey in 2012. A highly adaptable leader, she has experience working with both start-ups and large organizations, which puts her right at home with FlipKey’s mix of a start-up culture with TripAdvisor’s global underpinnings. Tracey's first experience with vacation rentals was in 2000, when she was planning a ski trip with a large group of friends. Finding a hotel that accommodated 16 people was a bit challenging, but she found a great house in Utah for a fraction of the price.
Tracey is looking to leverage her experience in online travel to make booking vacation rentals as easy as hotels. Prior to FlipKey, Tracey was General Manager of Expedia’s Emerging Markets, where she successfully launched and managed eight European markets. Before her time at Expedia, Tracey spent six years at InterActiveCorp across various roles including strategic planning, mergers and acquisitions, and finance. She also helped launch IAC’s interactive TV start-up in the UK.
Having lived there for many years, London remains one of Tracey’s favorite European travel spots, but she also recommends Val d'Isere, France for skiing, and the Scandinavian charm of Copenhagen. She has a strong enthusiasm for travel in Southeast Asia, where her favorite destinations are Laos and Cambodia.
Eric Horndahl GENERAL MANAGER AND VICE PRESIDENT, MARKETING
Eric joined FlipKey in 2008 and is responsible for all things marketing and the day-to-day operations of the rental owner business. Eric's experience with renting vacation homes online goes all the way back to the late ‘90s when he rented a condo for a group ski trip to Lake Tahoe. Although he loves all that vacation rentals have to offer, he recognizes the pain points of finding and booking a rental online and was attracted to FlipKey to transform the experience.
Prior to FlipKey, Eric cut his teeth at eBay and BuyerZone, which were both very successful high-growth Internet commerce businesses. He has held a wide range of functional roles across marketing, business development, operations, and finance.