Portside is a very nice family oriented complex located on the quieter west end of Panama City beach. There are three pools which include a CASCADING WATERFALL, two tennis courts, palapa hut, hot tub, kiddie pool, and is just across the street from the "world's most beautiful beaches."
This two bedroom townhouse unit is in the middle of the complex, allowing for easy access to the pools, tennis courts and the beautiful white sandy beach.
Both bedrooms have queen size beds, and the master has sliding glass doors leading to a private balcony.
The downstairs features kitchen, snack bar, dining area, living room, and another... full bathroom with shower and also laundry room . The living room has sleeper sofa, TV, VCR/DVD, and the front door opening onto a patio with table and chairs.
Parking is located at the front entrance to this unit, with additional parking across the street in front of the tennis courts. This unit is a no smoking, no pets allowed unit. Due to the family atmosphere at this complex we will rent to families and mature adults only. Must be 25 years of age to rent.
Left on 07/15/2013 for a stay in July 2013 | Dawn R.
Well, we traveled for 10 hours and had to wait 2 additional hours to get into our room (6:00) which started off bad. Then room wasn't clean, had sticky floor, mold or mildew on showerhead...shower floor was gross, bugs everywhere around outlets, running across the floors, and bedbugs in the master bedroom. It was disgusting.
Overall this was pretty nice although it could have been a little cleaner. If you like wicker furniture, this is the place for you. There were TV's in the family room and bedrooms. The kitchen had lots of dishes and pans. The vbro listing showed that the unit had Wi-Fi and we were very disappointed that it did not. BBG refunded $100 for the lack of internet. The beds were comfortable and the deck off of the master bedroom was great. It was a pretty good walk to the beach from this unit as it was in the back of the complex but you could drive to the front and park near the office. It was good to be on the West end to avoid some of the Spring Break traffic.
We stay at this rental for two weeks, first impression the house was comfortable, and kitchen well equipped; no problem, until we went to sleep that first night. The couch in the living room was a torture chamber! My daughter had to find strings to tie the springs together, the mattress (if you called it mattress) was very thin so you felt every spring under you and it was very soiled. At 10: pm we had to run to Walmart to buy a foam mattress (cost 30.00). That did not help much. We called the office every day to complaint and we were promise they were going to send someone to fix the problem, they never came, we'll let me take that back a man show up after we were there for over a week to fix a plumbing issue that they previous tenants had reported it. He did look at the couch; his comments were I would not sleep in that thing, that's terrible. Promise to come back with a new mattress, never came back!!! So the only thing we could do was to put the soiled mattress in the floor, put the foam bed in top of it and then a couple of blankets on top (that we also brought in Walmart 50.00) so my grandchildren can sleep.
Parking passes we supposed to be in the kitchen counter when we got in, they were not. Keep calling the rental office (office manager at the townhouses threaten to tow our cars), finally got one pass, when we took it to the office manager we were told the pass was old and was not valid but she did issue us a new one. Our second car did not have a parking pass but was not tow away (thank god).
These were the problems we encounter, would I rent again from then "No”. I think next time I would research the rental units more carefully.
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