Cocomarindo Villa Hazel No 73-Two Steps to S/Pool!

Description from the manager

COCOMARINDO - VILLA HAIZEL No 73. Property Details Bedroom : 2 Square Feet : 560ft2 or 52m2 Bathrooms :1 Built : 2008 Home Features : 2 bedroom - Haizel model - Cocomarindo project Ground floor, 1 bathroom, kitchen, living/dining room, pool, security, rancho, 560sq.ft (52m2) incl. terrace/balcony 86sq.ft (8m2), 250m from the beach, fully furnished. Large terrace, AC, security box, water-heater. With the biggest swimming pool all over Guanacaste - over 250 m2 This great condo is located in an exclusive, gated development just 5 minutes walk to Coco Beach. Recently completed, this 2nd story condo has been professionally furnished and appointed... to the high standard. The main room is open, combining kitchen, dining and living areas for a wide open feel. The kitchen is fully equipped and features beautiful custom cabinets and all kitchen appliances. The unit sleeps 4 people comfortably and consists of one queen bed with orthopedic mattress, and two twin beds located within 2 separate bedrooms. All linens, towels are provided. You can relax by the pool day or night, or if you would prefer walk into town and enjoy the Playas del Coco atmosphere. This is a first class condo located just off the main road from Playas del Coco to Ocotal, close enough to all the action, yet still able to maintain a sense of privacy. A short walk to a grocery store as well as all of Coco's restaurants and shops. Virtual TourRead more

Additional Location Information

Additional notes from owner

Holidays - Christmas/New Year/Easter weeks - US$150.00 per night or US$1,050.00 per week. Min stay 5 nights.
All rates inclusive of local taxes, all utilities, cable TV and WiFi Internet access.

What Past Guests Are Saying

• Anonymous765
  Winfield, Canada

  Worst vacation we have ever had!!!

  Left on 12/30/2012 for a stay in December 2012
  
  

  When we arrived on Dec. 18, 2012 and drove past all of the garbage everywhere we arrived at the gated condo complex called cocmirando Villa Hazel #73 and walked in the pool looked alright and then we opened the door to the condo and there it was a 2 bedroom 1 bathroom with sewer smell at the doorway. Put our luggage away and then went thro the cupboads they needed to be wiped out and all the dishes washed as they had food on them. The cooking pots and pans were suppose to be teflon and all the teflon was scratched off and we requested new ones. So our 1st week was spent getting the condo in shape I don't understand how the advertisers can build these condos up and they do and then when you arrive you waste a whole week of your vacationan getting everything in order. Then on Dec. 28 approx 50 ticos invaded the complex set theirr boom box in the bar in the pool, turrned up the volume where you couldn't hear yourself think broke glasses in and near the pool when they were told only plastic around the pool was to be used. they drank all day and most of the night total disregard to quite time hours and at 1:30 the first night we were woken up abrutly by things being thrown against the wall which was the wall to our bedroom we got the security guards involved but needless to say they continued for a while later by 8:00 a.m they were yelling and drinking with no consideration to anyone else's privacy. later that day the police wer'e called in looked very official but they said we have no jurisdiction over the condo complex so the ticos laughed as the police walked away. Then the person working for Felgate showed up reluctantly to discuss what was going on and told us you should check the internet before you booked the condo and you would have found out that you should not be here during Xmas and New Year;s festivities. now is that any way for someone in charge to talk to us when we were not the one's causing the problem but we were being treated like the offenders what a way to promote tourism. We are booked in until Jan. 3, 2013 and will be staying at Pacifico but what an awful greeting we got and I believe that these units should be checked into as I know all they want is to make it all look wonderful on the internet and get the tourists in and get our money. This is our first trip to Costa Rica other than when we came by cruise and at that time it was pouring rain the bus got stuck in the mud the port was awful and now is no better Playas del Coco is absolutely dirty, garbage strewn all over the place, stray skinny dogs running all over the place, the beach was dirty. I will never return to Costa Rica and we have travelled all over the world and no we are not old people we are people that enjoy travelling we have done 28 cruises have visited all the continents and have never been in this type of environment what a good memory, These people have a lot to learn about tourism and that we are not only here to leave our money we also want to enjoy our stay and not fight with the management of the condo we rent. They think making these kinds of mistakes that tourism is going to flourish they need to clean up the areas, starting withf garbage pickup to at least once a week not only once in 2 weeks and not all of it is picked up at that time they have no comprehension how to treat tourists etc.

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  Would you recommend this vacation rental to a friend? No

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  Was this review helpful? Yes

   

  Response from TropicalFelgate - 01/10/2013

  

  TropicalFelgate

  Manager

  We believe that the review posted by one of our 300 guests staying with us this high season is a bit unfair...
  Interestingly enough, the client's 647 words complaint has only 71 words about the property itself:-
  quote:-
  we opened the door to the condo and there it was a 2 bedroom 1 bathroom with sewer smell at the doorway. Put our luggage away and then went thro the cupboads they needed to be wiped out and all the dishes washed as they had food on them. The cooking pots and pans were suppose to be teflon and all the teflon was scratched off and we requested new ones.
  Unquote.
  and even those 71 words contained "slightly bended facts".
  The clients - 2 families or 2 people each - stayed in a small (45 m2) budget vacation property paying $25.65 per person per night in the pick of the holiday season , Christmas and New Year weeks which is the busiest time of the year when over 20,000 holiday makers come to Playas del Coco specifically for a New Year Party.
  Yes, a group of youngsters mid 20 to mid 30 had a blast of a pool party for the day of December 29 and part of the night, but as the client admits in her email:-
  “We were away all day yesterday and
  when we returned at around 3:00 pm it was quiet and seemed back to
  normal not sure where they all went but it was like a breath of fresh
  air. They arrived at around 10:00 pm and after 11:00 all was quiet
  and that is how it should have been right from the start and not have
  everyone else upset.”
  Statement that the manager of Tropical Felgate "showed up reluctantly to discuss what was going on and told us you should check the internet before you booked the condo and you would have found out that you should not be here during Xmas and New Year;s festivities" is also not completely true.
  The manager was called at 10 pm and was in Cocomarindo 15 minutes later and not only talked to the clients calmly and politely, though the clients themselves used profanities quite freely, but also talked to the young people behaving badly and managed to calm them down and diffuse the situation. One thing is right about the above statement; people coming from the 1st world countries to Costa Rica for the first time should do an extensive research about the country itself and its habits and traditions. The clients sent to our address over 20 emails before they actually booked the property and about 10 more after that and prior to arrival, but not once we were asked what was it like in Coco for New Year week.
  It is our strong opinion that it is wrong to try to establish N.American or European traditions and rules in Costa Rica. That's why people come to Costa Rica - it is different from their home countries and it is a beautiful and wonderful country, if you come here with open heart and mind. That is why the influx of tourists is growing 3-4% every year.
  People who expect the same level of comfort and service they might have back home in Toronto or New York should probably not come to Costa Rica...or come and stay in all inclusive resorts without any contact with real local people or stick to all inclusive cruises.
  Pura Vida Everyone!