Chateau St Surin Estate
Suitable for childrenYes
Suitable for the elderlyYes
Description from the manager
The 17th century Chateau St Surin Estate comprises 12 acres of tranquil garden and parkland with 3 private swimming pools (one for each of the properties on the estate), providing an ideal location for families and larger groups. Enjoy a self-catered holiday in the sunny and warm climate of South Western France. The Chateau St Surin (sleeps 16) shares the estate with the Domaine (sleeps 10) and the Etables (sleeps 12), each property has its own private terrace, swimming pool and grounds. This is wonderful chateau holiday experience and will exceed all your expectations. Within a short driving distance (30 minutes) of the Chateau St Surin ar...Read more
Rental Property is located in Poitou-Charentes, France, but cannot be displayed on a map. Contact the manager for more details
We do not have the specific location for this property. Contact the manager for more details
Chateau St Surin Estate
located in Poitou-Charentes, France, but cannot be displayed on a map. Contact the manager for more details
Additional Location Information
Rates shown in $ USD (Rental listed originally in EUR) (change)
|Rate Summary||$0||$2,425 - $7,289||$4,849 - $14,577||$0||-|
|General Rate||-||$2,425 - $7,289||$4,849 - $14,577||-||-|
|Can't find rates for your travel dates? Contact the manager|
- Security Deposit - $772 / stay - Security Deposit
- Linen & Towels - $0 / stay - Fee
- Energy Costs - $0 / stay - Fee
- End of Stay Cleaning - $15 / stay - Fee
AvailableUnavailable Last updated: May 17, 2013 ◀▶
What Past Guests Are Saying
could do much better
We booked Chateau St Surin and the Etables (locally known as Chateau Clerbise) through Simply Chateau (SC) as it promised great things and seemed ideal for our needs.
The garden is large and well maintained and some of the rooms in the chateau are beautiful. However, there are many things which need attending to urgently in order to bring the estate up to standard overall.
Particularly disappointing was the general attitude of the owners. We were certainly not made to feel welcome and they seemed to resent our presence. It wouldn't have been too much of a problem except for the fact that they live on site. On arrival we were not permitted to even temporarily park in front of the chateau to unload our bags! Sc website mentions wine tasting but when I enquired about â€śaccess to the increasingly good wine cellarâ€ť, we were told weâ€™d be better off at the supermarket.
The chateauâ€™s kitchen is woefully inadequate for a large group, the fridges were old, rusty and inefficient, with no door compartments and the salad drawers either non existent or broken. There were no working coffee making facilities (one was scaled up and unusable and pieces from another were missing until the owner found them in storage). We bought an extra one in the end. There is a large purpose built catering kitchen alongside the hall which would be ideal for large groups but we were not permitted to use it.
The ownersâ€™ own website mentions a covered bar area alongside the swimming pool, inferring a pleasant area under which to gain shade from the heat of the sun. In reality, it was a dirty and dusty dumping ground for old pool toys and games, which were scattered around the floor when we arrived, and a number of half built unusable bikes in a heap at the back. Sc website says there are bikes available but the owner said he hadnâ€™t had time to fix any of them for this season.
The barbecue was filthy, had not been cleaned and still had food on it. The plastic garden furniture was dirty and looked as though it hadnâ€™t been cleaned even once during the season!
This is an old chateau and we didnâ€™t expect everything to be perfect but much of the maintenance that has been done has obviously been done on the cheap â€“ both in the chateau and the etables. During the rain, the kitchen walls in the chateau leaked profusely, as did the front door â€“ much to the surprise of the owners!
It would have been nice for the towels to be have been placed either in the bathrooms or the bedrooms, instead of in one pile in the hallway.
The groomsâ€™ tower in the Etables smelled strongly of urine when we arrived (the owner later admitted that one of the guests before us had had an accident). Even after airing the place, it was still unpleasant. The owner found us a mop and bucket so that we could clean it!!! The downstairs shower room was grubby and dank, with mould in the shower. When this was queried, we were told it was a mould particular to the region and would take a lot of maintenance to keep it at bay. The mattresses in the two large bedrooms are in desperate need of replacement and are very uncomfortable (springs actually pinged during the night). Again, the fridges were old and rusty and the barbecue had not been cleaned. We left the entire estate much cleaner than we found it.
To respond to the tone of the notices left in the properties telling us of all the things we must not do (rather than the things we might like to do, and there was very little of that) - â€śCould do betterâ€ť.