Service from Greybeard was excellent,except. You gave directions for the home,thank God are we never would have found it, but you need to get a map showing where it is. Even AAA can't find it by address. There is no Mitchell View dr. anywhere to be found. Ask, Google maps etc will find Mt Mitchell but not Mitchell View. Also Gateway Mt. is not found. The best I did was finding a layout of Gateway on their site.
The drive up is steep and even our Yukon and suburban skidded some on the gravel. The best is to be in 2nd and accelerate, don't go slow up you need forward momentum.
The house was glorious!! I'd buy it in a heartbeat. It really is a great location for a vacation but not to live full time-too far out and secluded.
You need more towels there are not enough.
Front load washers may wash better but they leak. Get a washer with option "spin" not rinse/spin. The machine is locked and no spin cycle so we had to wait for all the rinse water to leak out before it could spin. We used trash cans, towels,mop anything we could.

The way instructions(fireplace etc,)were in frames and displayed was excellent. Also the binder on coffee table with so much info was a real plus.
No key is a great idea.
Loved the big kitchen which was complete with every gadget imaginable. The layout of the home was excellent.
Thank you

More...

The house is beautiful and great for large group with married couples. Gameroom was great for the kids. Only problem is that there is not enough sheets,pillowcases for beds.We had 14 people in our group which is what the house is listed to handle and we did not have enough towels. Other than that small problem would highly recommend this house to anyone. More...

Although it was off the beaten track, the Lodge was great. We actually liked the bit of seclusion although it is not far from Black Mountain, Old Fort and Asheville. We discovered a wonderful little restaurant/coffee shop/art gallery in Old Fort that had really good food and spent one day in Black Mountain - a shoppers delight. The Lodge itself is very well-appointed and comfortable. Needless to say, the view was outstanding and the great deck made it even more enjoyable. We spent many hours just relaxing or reading on it (there are lots of rockers). The driveway did present a bit of a challenge unless one had a four-wheel-drive vehicle, but we considered that a minor challenge. It's a great place for a family get together and the folks at Greybeard made the rental process easy.

The Grandview Lodge is a wonderful house--plenty of room, equipped with everything you need, a view of the mountains that you will really enjoy, a recreation area that is excellent, high tech for music and film, and set apart from noise and commotion, peaceful and serene. We enjoyed our long weekend at Grandview Lodge very much. The only problem we had was getting our cars up the steep rocky road after all the rain. Grandview is definitely a place we would like to rent again.

The house is beautiful, but nobody could get up the driveway. It is very steep and has several turns, dirt, and loose gravel. We ended up parking at the bottom and walking up, which was difficult for my 85 year old father. We will not stay there again.