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Back Acre #136 - Big Bear Vacations
Big Bear Lake, CA
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Email Manager |
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| www.bigbearvacations.com |
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Vacation Rental Description
Click here for Virtual Tour http://rtvpix.com/IN-6071-V2PBNK-01
Back Acre is located on a hillside near the Shore Acres Lodge. The living room has a fire stove and TV & DVD. There is a single sofa bed in the living room. The kitchen is small but fully equipped. One bedroom has a king bed with a TV & DVD and the second bedroom has a queen bed. There is a ¾ (shower only) bathroom. The backyard is fully fenced with an outdoor spa. From the porch in the front you have a partial view of the lake. Good pets welcome. No smoking allowed. There is also internet connection, so bring an Ethernet cord along to use. You can walk to Shore Acres Lodge and use the Seasonal pool and spa, and use the dock and beach area.
Policy: 600
Minimum Stay: 0
Details:
Property Type: House
Sleeps: 5
Bedrooms: 2
Bathrooms: 1 - 1 bath(s)
Suitability: No Pets |
Features for this Property
| Charcoal BBQ |
DVD |
Fenced Yard |
| Internet |
Microwave & Coffee Pot |
Single Story |
| Spa/Jacuzzi |
TV |
Seasonal Pool & Spa |
| Pets Allowed: 600 |
Fireplace: stve |
Full Kitchen |
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Photos
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Map Location of Vacation Rental
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| Click on each photo to view a larger image |
General location of this vacation rental property |
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View Larger Map |
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Guest Reviews of Back Acre #136
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All Reviews are Verified by FlipKey
This is a Professionally Managed Home.
To leave a review on FlipKey.com of a "Professionally Managed Home" a guest must be invited,
via email, based on confirmed booking records as determined by back-end reservation systems,
FlipKey inquiry records or authorized entries from the vacation rental manager.
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INCREDIBLE ! |
Reviewed by: Dr. Goodsex from Victorville CA
Reviewed on: 08/10/2009 for their stay in 06/2009
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| We had a 5 hour threesome in the jacuzzi, splashed most of the water out. Thank you Big Bear Vacations! |
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a promise not kept! |
Reviewed by: ALESHA from CRESTLINE
Reviewed on: 08/01/2009 for their stay in 06/2009
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| the service we had was great. the cabin was very quiet and perfect for our size family. But we only came to this cabin to have a working jacuzzi. that was the only reason. my 4 year old was very disappointed. the water would not pass 74. it needed some service. there were spider webs everywhere and under the bathroom sink there was mouse crap everywhere. one would think by spending this type of money it would be clean and had everything working. even the bloody coffee pot didnt work. i would not recommend Big bear Vacations. IT WAS A FATHERS DAY PROMISE THAT WAS NOT KEPT. |
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Manager Response: August 06, 2009 |
| Thank you for responding to our survey on Unit 136, Backacre. The spa in this unit is working. We have an in-house maintenance department that is available for any problem in a cabin. The spiders and mice are a continuing part of mountain living but are worse than normal this year due to the extremely dry soil. We are sorry you had these problems. Please come to Big Bear again, we want you to have a pleasant vacation. |
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Nice home - we had a great time |
Reviewed by: Sue from Santee, CA
Reviewed on: 05/21/2009 for their stay in 05/2009
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The home was nice with plenty of pillows, blankets. We had anticipated that the yard would be bigger for our pups, from the photos. They had a great time, anyway, and we appreciate being able to bring them.
We had trouble seeing the tv to watch, as it is mounted really high - very uncomfortable for movie watching. Also, the kitchen said "fully stocked," but there was only one pan that could be used in the oven and no hot pads. The coffee pot had to be turned back on repeatedly in order to brew a pot.
All in all we had a great time.
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Manager Response: August 06, 2009 |
| Thank you for your response to our survey. We have added more cookware to the cabin. The coffee pot is working properly so everything should be okay now. Again, thank you for your stay and come back soon. |
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Nice Stay |
Reviewed by: marissa from Los Angeles, Ca
Reviewed on: 01/28/2009 for their stay in 01/2009
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| I stayed here with some friends over the weekend. I have used Big Bear Vacations before and everything went smoothly so I decided to go with Big Bear Vacation again. The cabin is what I expected. Nothing fancy just a small warm cabin near the lake. I had a great time. I would do it again. |
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Some issues |
Reviewed by: Neeta from Orange, California
Reviewed on: 01/22/2009 for their stay in 12/2008
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Location is great but there were some issues.
Water was always leaking in the bath room. Water was also leaking from the refrigerator. Food was freezing in the refrigerator. Carpet was OK but needed cleaning. |
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Manager Response: February 02, 2009 |
| Thank you for your response to Unit 136 Back Acre. We will be cleaning the carpet within the next month. The plumbing is now working correctly and a new refrigerator is on order. Again thank you for your survey input. |
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Xmas disaster! |
Reviewed by: jkozain from San Diego
Reviewed on: 01/08/2009 for their stay in 12/2008
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We rented this cabin during Christmas. When we arrived, we found
it extremely dirty. I was planning on washing all dishes before use,
but was horrified when I found a spatula covered in old scrambled
eggs in the drawer. Also, we rented that cabin specifically because
it boasted a jacuzzi. Little did we know, the jacuzzi would not be
enjoyed by us. It was not full of water, had some mold like
substance growing on the filter inside, and would not even heat up.
After numerous calls stating our disappointment, nothing was done
to better the situation.
When we checked out, we mentioned our disappointment again
only to be told "someone" would be in contact with us. Five hours
after we checked out, we received a call from the rental office
asking if we checked out because they needed it clear for the next
clients!!??
After several phone calls and emails, still nothing was done to fix
the bad situation. Really all we expected was a clean and working
cabin and perhaps some actual customer service to remedy a stay
gone bad. My husband called for maybe a 6th time and finally
spoke to "someone". All they could offer was $100 back to the
credit card. I don't feel it was good enough, but we will not stay
there again, nor do we recommend big bear vacation rentals to
anyone we know. Even if the slightest effort was made on their part
to offer something better at the time, we might have a different
opinion. Customer service is not this company's strong suit. Neither
is cleanliness of their cabins. |
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Manager Response: January 09, 2009 |
| The hottub for this property has been serviced and the general cleanliness of the property has been reviewed and taken care of by housekeeping. |
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Great get- way, wonderful people |
Reviewed by: Greg & Carol from Las Vegas, Nevada
Reviewed on: 09/07/2008 for their stay in 08/2007
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My wife and I had a great time. we are already thinking of next year already, the shopping was great for her and I. And the fishing was the best that I have done in a long time. The people that live up there are very friendly, I highly agree that if you want to get a way Big Bear Lake is the place to be.
Greg & Carol R. |
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Very Disappointed |
Reviewed by: Very Disappointed from Temecula, CA
Reviewed on: 09/05/2008 for their stay in 07/2008
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| Back Acre was not what we expected. The place had ants in the kitchen, smelled unclean and was old and run down. The back yard had trash and was not very safe to walk. We expected the place to be nicer based on the internet site. |
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Manager Response: September 08, 2008 |
| Thank you for your replay to our survey on Unit 136, Back Acre, At the end of August we put in new livingroom furniture and painted the bathroom. We are also installing new bathroom decor such as a cabinet, towels racks etc. We will also be installing a new refidgerator and mattresses by th middle of September. We hope you come and stay with us again. Again, thank you for the survey reply. It helps us give our clients a better future stay with us. |
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Shabby but not chic |
Reviewed by: E Fisher
Reviewed on: 08/12/2008 for their stay in 08/2008
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| This cabin looks cute from the inside but inside it's a bit shabby and not very well appointed. We were told that it sleeps five, but the sofa sleeper was even too uncomfortable for our kids. We ended up going home early to sleep in our own beds and forfeiting our money. This was the second equally unacceptable cabin we rented from Big Bear Vacations. |
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Manager Response: August 16, 2008 |
| Thank your for responding to our survey on Back Acre. We are in the process of updating this cabin with living room and bathroom painting as well as some new furniture. This is a small inexpensive cabin close to the lake and has been heavily used this year. The upgrades will make this cabin nicer to sleep in as well as look better on the inside. Again, thank you for your response. It has helped us reconginize the problem with the cabin and recify it. |
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Wouldn't recommend |
Reviewed by: AB from Henderson, NV
Reviewed on: 08/12/2008 for their stay in 08/2008
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The directions to the house were not easy to follow at all, especially at night.
The bathroom in the house could use some remodeling. It's in bad shape.
The freezer had not been defrosted in quite some time and as a result it was hard to use.
The house also has a lot of ants.
I wish I had spent a little more money and stayed at a different property.
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Manager Response: August 16, 2008 |
| Thank you for responding to our survey on Back Acre unit 0136. We are in the process in do some large upgrading that will stat in mid-August. We are painting the living room and bathroom as well as putting in some new furniture. Please try us again and will will match to a better cabin. Again, we are sorry your with us wasn't to your standard. |
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Great yard for your dog |
Reviewed by: Lori
Reviewed on: 07/26/2008 for their stay in 07/2008
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| We liked the little house well enough and parking situation was great! The yard space was perfect for our dog. The jacuzzi was very nice. The ant problem was bad. They were on the bedside tables, as well as all over the kitchen. The beds were VERY uncomfortable, and need to be updated. Mattresses are too hard. The fold out bed in living room was unusable due to discomfort. My son could feel the bar in his back,so he slept on the larger sofa. The bathroom needs to be re-done...paint is bad and everything is so old. The bedrooms need mini-blinds installed because the curtains are too thin. It was so very bright in the rooms that you could not sleep past sunrise! Extra sleep on vacation is what it's all about! The TV & DVD were fine, and we really appreciated the internet access. The refrigerator is too old and not very cold. The freezer had so much built up frost inside, that the door almost wouldn't close and there was hardly any space inside for your frozen food. We didn't get offered any extra towels during our 6 day stay. Is that normal? The price was too high, considering the issues mentioned. We enjoyed Big Bear very much. |
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Manager Response: July 30, 2008 |
Thank you for your response to our survey on Back Acre, Unit 0136. More private window coverings will be on the windows by the first week of August. We will review the painting, mattresses and refrigerator items with he owner.
Again, thank you for your review. This will help us get this property to a higher level of satisfaction to our future guests. |
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Needs a little work |
Reviewed by: Tina Arter-Duquette
Reviewed on: 07/15/2008 for their stay in 07/2008
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I was actually going to write to Big Bear Vacations regarding some of the problems we had with this unit, I just haven't had the time yet. The first thing we noticed, upon arriving, is that the inside of the cabin wasn't very clean. It could also use a good exterminator company (there were a lot of ants and spiders). Another issue we had was the "fully equipped" kitchen. There wasn't anything to use to put in the oven (baking pans) or even a large pot for pasta. This was a big inconvenience, as we are a family of four and do a lot of our own cooking. The freezer needed to be defrosted, thus only half of it was useable. The bottom portion of the refrigerator doesn't get cold and we had a package of boneless chicken breasts go bad. Since we spent close to $400 at the grocery store, it would have been nice to have a refrigerator that worked well. The BBQ
was okay, although BBQ tools would have helped. Feel free to contact me, should you have any comments or questions
Thank you. |
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Manager Response: July 19, 2008 |
| Thank you for taking the time to write a review on Back Acre. Our housekeeping department thoroughly cleans each house before every arrival. We apologize if this was not what you experienced and are more than happy to come out and clean even after you arrive. We try to provide all the kitchen amenities one needs to feel at home, and if a cabin is missing something will work to get it. This cabin has had baking pans added to the kitchen and a bbq tool set as well. |
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not worth the money |
Reviewed by: jj
Reviewed on: 07/08/2008 for their stay in 05/2008
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| Cute little cabin but not worth the money. Curtains barely covered the windows and as a result the sun woke us up very early every morning. The cabin was old and the heating was not that good. Just got back from a trip to Whistler where for less money we had a new condo that was in perfect condition, new furniture, flat screen tv's. I would not stay in this cabin again. |
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Manager Response: July 11, 2008 |
| Thank you for taking the time to review Back Acre. We are sorry that this cabin did not meet your expectations. If for any reason during your stay you feel you are not getting what you paid for, please bring it to our attention and we will do our best to meet your needs. We look forward to making your next trip to Big Bear Lake a better experience. |
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| Each review is the opinion of our individual member and not the opinion of Flipkey, Inc. |
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