Casa Tortuga – Home 2599398 House
- 2 bedrooms
- 3 sleeps
- 3 nights min stay
Casa Tortuga – Home 2599398
- House
- 2 bedrooms
- sleeps 3
- 3 nights min stay
Key Info
- Child Friendly
- Car not necessary
- Air conditioning
- No pets allowed
Description from owner
Description
Casa Tortuga is an ideal home for couples, families, or close friends. This house is in lovely setting surrounded by beautiful gardens that can be appreciated from the large outdoor patio. The fully equipped kitchen has everything you need to prepare all your own meals. The house is fully air-conditioned, although with the wonderful breeze this house gets, it is not always necessary! The house has two bedrooms, one with a queen sized bed and the other with two twin beds. The master room has access to the balcony where you can enjoy a quiet afternoon of reading. Each bedroom also have their own separate air conditioning units. This nicely decorated home is surrounded by a lush and peaceful garden and is just a short walk from downtown Puerto Ayora and very close to the beginning of the trail that takes you to stunning Tortuga Bay Beach!
The house a flat screen tv with a dvd player, and some
DVDs. The kitchen is fully equipped with fridge, stove, blender, microwave, and toaster. The dining room has seating for 4 people.
The house has internet and WIFI - but please know that it is slow. We cannot get higher speed internet in this area of town :(
All ages welcome!
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Families
- Great for children of all ages
- No pets allowed
Bed & bathroom
- Bedroom 1: Queen Bed
Bedroom 2: 2 Twin beds - 2 Full baths
Amenities
- Air conditioning
- Patio
- Balcony or terrace
- Deck
- Internet access
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Washing machine
- Clothes dryer
- TV
- DVD player
- Linen provided
- Towels provided
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Access
- Not suitable for wheelchair users
Policies
- Check in time: 13:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: $100.00 - Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
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8 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Tatjana A.
- Calendar last updated:
- 25 Apr 2024
- Years listed:
- 13
- Based in:
- Canada
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 26 reviews
Very Good
26 reviews
- Excellent
- 19
- Very Good
- 6
- Average
- 0
- Poor
- 1
- Terrible
- 0
“Delightful place to stay.”
Casa Tortuga is 5/10 minutes from the main shops and restaurants. It is also near the beginning of the footpath to Tortuga Bay and beach, it is a wonderful beach, but be prepared to walk for an hour t… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your review and helpful comments. We really enjoyed meeting you both, it was a pleasure to have you stay!
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“A Tranquil Place of Escape - Our Base In the Galapagos”
Casa Tortuga is a gem. Making the hard decision either to do day cruises or to spend all our time on one cruise, we opted for the day cruises with Casa Tortuga as our base. We couldn't have m… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great Location”
Casa Tortuga shared the grounds with two other villa in a large enclosed garden just off the beach road. It was a short walk into town which made it the ideal location. The house was quirky and had ev… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Incredible home and garden”
This home is a wonderful getaway, only four blocks from the center of town. My husband, son and I really enjoyed the outdoor seating/patio areas and the movies and DVD player. It feels very private i… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Galapagos accomodation”
Casa Tortuga is a delightful home for three on a visit to this amazing group of islands.THe house is well equipped, very clean and simple.. The owners live in the same walled compound and were welcomi… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Horrible”
No hair dryer. Only one set of key for the door. Very inconvenience and ridiculous. Stay for 5 night. The towels are Wear Out and Stain are every where and smell. ( you have to put them close to your … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Unfortunately our home was not the right fit for this guest. We were sorry that she did not enjoy her stay and found the place unsuitable. She is correct to say there is no hair dryer (but we also do not advertise having on in the amenities). This home is located in the Galapagos, near the ocean where things are affected by sea air and very strong sun. Regardless we do all that is possible to keep the home and its contents maintained as best as possible. We also cannot always control how our guests treat house items. I checked the items mentioned and found some heat stains on some of the pots and a small bleach stain on the towel - not nothing that would be a health hazard. And the house and contents are in good condition - but perhaps not good enough for this particular guests needs. I would have gladly replaced the towel, but the guest never asked for a new towel, she only sent a blurry photo which I could not entirely decipher. She also asked me to not send the cleaner in at all during her stay. I spent months communicating with this guest trying to help her prepare for her trip to the islands and giving her suggestions for tours etc, I hope that the rest of her experience in the islands was a positive one. All in all, we are sorry this went badly. But we also know that pretty much all our other guests have really enjoyed this home. We have taken note of her comments to make sure that the experience is better for our next guests.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“like our own hacienda with gorgeous garden”
casa tortuga exceeded our expectations and was a great value. it's an attractive, clean, comfortable, spacious, and functional vacation rental that would even pass for a honeymoon destination (un… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your detailed review, I really appreciate you taking the time to write feedback and so happy to hear that you enjoyed the house and the gardens. All the best!
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Beautiful property and very comfortable”
Tatjana was extremely accommodating and helpful. The property was clean and spacious and had very nice amenities -- like a king sized bed, big fridge, nice kitchen, washer/dryer, nice shower with hot… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for taking the time to write a review! I am so happy to hear you enjoyed the homeliness of this house, that is something that we have been working towards. We want you to feel this is your home away from home : Glad you met the resident flock of wild chickens - we still don't know how they arrived or came to call our yard their home :) Thanks again!
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Great base for exploration”
Very nice home from which to visit the Galapagos. As long as you realize it is a third world country and are prepared for the usual headaches (power failures, internet glitches, water shutoffs, etc.) … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for taking the time to write a review. Yes the island WAS hot when you were there. Even the locals were struggling! Thanks for understanding with the power glitches, I really appreciate it. I hope you had a safe trip back home.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Only regret was not staying longer!”
Thoroughly agree with all the positive reviews. We found the accommodation convenient, quiet and spacious. The owner Tatjana was very helpful and replied to e-mails exceptionally fast. We particular… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you Diana! I am happy to hear you enjoyed the house and had a nice time in the islands. Come back again :)
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Tatjana (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Tatjana (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Tatjana (the owner)?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Tatjana the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Tatjana (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Tatjana (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to Tatjana (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Tatjana (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Tatjana (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Tatjana (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Tatjana (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Tatjana (the owner) a message.
If Tatjana (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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