![]()
Manager Response to Alberda and Family
Bonnie and I are concerned that cleanliness got a lower rating, although it is mentioned by the guest that the unit was clean.
If there is one thing we pride ourselves on, it is the quality of the cleaning service that we have retained. Perhaps this was a lapse so we have forwarded the rating comment to the cleaning staff. We note that all prior reviews give 5 stars to cleanliness.
We are also pleased that the leak was quickly repaired. Breakdowns happen in any home and we are lucky to have a wonderful on-site manager to take care of problems.
Bonnie and I agree with the Alberda family that (whenever we visit this Hawaii home of ours) we think, wow this place is awesome. A refuge of quiet tropical comfort.
Bonnie and Fred, Owner, Kona Coast Resort Condo 7-106
Rated: 4 of 5
My stay at Kona Coast Resort Condo 7-106 was Awesome
· By Alberda and Family from Bellflower, california on 10/20/2009 for a stay in 6/1/2009 at
My Detailed Ratings
Value: 4 of 5
Check-in: 3 of 5
Location: 3 of 5
Cleanliness: 3 of 5
Comfort: 4 of 5
Service: 4 of 5
What I liked best about this accommodation
Location
Additional details about me
My age: 45-54
My traveling group: family
I Recommend This For
"Absolutely, I would recommend this accommodation to my best friend!"
Young singles: No Opinion
Friends getaway: Yes
Large Groups: Yes
People with disabilities: No Opinion
Older travelers: Yes
Rugged travelers: No Opinion
Luxury-minded travelers: Yes
Families with young children: Yes
Families with teenagers: Yes
Tourists: Yes