l.pourtork

Rated: 4 of 5

comfortable apartment and good location

comfortable apartment with necessary equipment;
good location and easy access to the beach.
It was nice to get a call from aloha condos to see how we were doing.

upon arrival we found the door locked and had to call security to open the door; keycard was inside the apartment. we were then not recognized as guests of the hotel.

There was no cleaning during our stay (6 nights), although we were charged for it.


· By LP&HG from HOLLAND on 11/2/2009 for a stay in 10/1/2009 at

My Detailed Ratings

Value: 4 of 5

Check-in: 2 of 5

Location: 3 of 5

Cleanliness: 3 of 5

Comfort: 4 of 5

Service: 3 of 5


What I liked best about this accommodation

Comfortable and safe

What I liked least about this accommodation

Cleaning

I selected this accommodation because of

Beach/Sun, Shopping,

Additional details about me

My age: 45-54

My traveling group: spouse


I Recommend This For

"Most likely, I would recommend this accommodation to my best friend!"

Young singles: No Opinion

Friends getaway: No Opinion

Large Groups: No Opinion


People with disabilities: No Opinion

Older travelers: No Opinion

Rugged travelers: No Opinion


Luxury-minded travelers: No

Families with young children: No Opinion

Families with teenagers: No Opinion


Tourists: No Opinion


Aloha Condos

Manager Response to LP&HG

The doors to our condos are always locked, for safety, and the doors at the Ilikai Hotel lock automatically for safety. Instructions on how to get to and into your condo are mailed to you when your final payment is made. We also send out a reminder 10 days before arrival to make sure you have everything you need for your stay. In all of our correspondence we have contact information for our reservationist and/or owner, and also our local contact for that condo.

As guests of a private apartment you are not guests of the Hotel.

Aloha Condos offers vacation rentals for our guests and there is no daily touch-up cleaning although it can be arranged ahead of time for an extra fee. The cleaning fee pays for the cleaning to be done after you leave to prepare the condo for the next guest. Included in that fee we make sure you have plenty of bedding, towels, and paper products (paper towels, toiler paper). We also have soaps, shampoo, conditioner and lotion.