
Manager Response to Familyof3
We appreciate the feedback. The carpeting is always washed on a normal basis and should not be a problem. We have not heard any complaints about the plastic liner on the pull out bed but will look into it. Interim cleanings are schedule at the guest's convenience. Just give us a call and we will let cleaning know to come in. I'm sorry the street noise was too much for you to bear but usually the noise isn't bad at all and does not cause a disturbance. Thanks again for the feedback!
Rated: 3 of 5
Needs some work...
· By Familyof3 from Williamsville, NY on 1/15/2010 for a stay in 12/1/2009
My Detailed Ratings
Value: 4 of 5
Check-in: 5 of 5
Location: 5 of 5
Cleanliness: 2 of 5
Comfort: 3 of 5
Service: 3 of 5
What I liked best about this accommodation
View and location
What I liked least about this accommodation
Cleanliness, furniture quality
I selected this accommodation because of
Beach/Sun,
My personal tips
Beach and lagoon
It's a short walk along the marina to get to the Hilton Hawaiia Village lagoon and Waikiki beach.
Additional details about me
My age: 35-44
My traveling group: children
I Recommend This For
"I probably would not recommend this accommodation to my best friend!"
Young singles: Yes
Friends getaway: Yes
Large Groups: No
People with disabilities: No
Older travelers: Yes
Rugged travelers: No
Luxury-minded travelers: No
Families with young children: Yes
Families with teenagers: No
Tourists: Yes