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davidandmichellefry

Rated: 5 of 5

The Best Customer Service

This cabin has the most amazing views, never stayed in a cabin with better views! The staff at Cabins USA should receive an A+++! The "big" snowfall of the season was coming, they were more than happy to help find a different cabin then I first booked that would not be so remote during this snow. Very small issues that I'm sure will be addressed: quite a few light bulbs were burned out, all the remotes needed new batteries. The only "real" issue to my husband and I was that the pool table is not in a good location. We shoot a lot of pool, normally, but it was almost impossible with the angles of the ceiling. Also the pool table was not level. We will be using Cabins USA with every trip to Gatlinburg from now on.

· By dnmfry from Shelbyville, TN on 2/3/2010 for a stay in 1/1/2010

My Detailed Ratings

Value: 5 of 5

Check-in: 5 of 5

Location: 5 of 5

Cleanliness: 4 of 5

Comfort: 3 of 5

Service: 5 of 5


What I liked best about this accommodation

The view

What I liked least about this accommodation

Location of pool table

I selected this accommodation because of

Skiing/Winter sports,

My personal tips

Snowy travel

Cabin is quite a ways up the mountain, if snowing or ice, need 4-wheel drive or chains.

Additional details about me

My age: 35-44

My traveling group: spouse

I Recommend This For

"Absolutely, I would recommend this accommodation to my best friend!"

Young singles: Yes

Friends getaway: Yes

Large Groups: No


People with disabilities: No

Older travelers: No

Rugged travelers: No


Luxury-minded travelers: Yes

Families with young children: Yes

Families with teenagers: Yes


Tourists: Yes


Cabins USA Gatlinburg

Manager Response to dnmfry

Thank you for staying with Cabins USA Gatlinburg. Bear Cub is a great cabin and we're very happy that you enjoyed your stay. We've addressed the pool table and your other issues with our maintenance staff. We look forward to your next visit with us.