chornbandb

Rated: 3 of 5

Needs updating and cleaning!

Although the location of the Keauhou Surf and Racquet Club is very convenient, the unit we stayed in (2-102) left much to be desired. The beds were comfortable and clean, as was the living room furniture. The bathrooms and especially the kitchen, were very outdated, run down and dirty. Dirty in terms of being so old and run down that no amount of cleaning or fresh paint would spiff them up. This became very onerous during a two week stay in March 2010. The patio furniture was also sub-standard; not even as nice as the chaise lounges at the community pool. It was not pleasant at all to pay the amount we paid for furnishings and accommodations that were barely tolerable.

· By Hawaii 2010 from Colorado on 3/17/2010 for a stay in 3/1/2010 at

My Detailed Ratings

Value: 2 of 5

Check-in: 4 of 5

Location: 5 of 5

Cleanliness: 2 of 5

Comfort: 2 of 5

Service: 3 of 5


What I liked best about this accommodation

The location

What I liked least about this accommodation

It was dirty and shabby

I selected this accommodation because of

Beach/Sun, Outdoor/Adventure,

Additional details about me

My age: 55-64

My traveling group: family


I Recommend This For

"No way would I recommend this accommodation to my best friend!"

Young singles: No

Friends getaway: No

Large Groups: No


People with disabilities: No

Older travelers: No

Rugged travelers: No Opinion


Luxury-minded travelers: No

Families with young children: No

Families with teenagers: No


Tourists: No Opinion


Aloha Condos

Manager Response to Hawaii 2010

Dear John,

Thank you very much for your comments and suggestions. We strive to improve our services and your suggestions are very much appreciated. We are in the process of purchasing new lanai furnitures. We are also going to upgrade the furniture in the smaller bedroom. We have contacted Bruce our local contact, and Merwylle, our cleaner and forwarded your comments and suggestions to them. We will definitely improve our amenities, thanks to your input.

Thank you for your reservation and we do value your comments and suggestions very highly.

Todd & Bic Aki, Owners, Keauhou Kona Surf & Racquet Club Resort, Condo 2-102