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Manager Response to Hawaii 2010
Dear John,
Thank you very much for your comments and suggestions. We strive to improve our services and your suggestions are very much appreciated. We are in the process of purchasing new lanai furnitures. We are also going to upgrade the furniture in the smaller bedroom. We have contacted Bruce our local contact, and Merwylle, our cleaner and forwarded your comments and suggestions to them. We will definitely improve our amenities, thanks to your input.
Thank you for your reservation and we do value your comments and suggestions very highly.
Todd & Bic Aki, Owners, Keauhou Kona Surf & Racquet Club Resort, Condo 2-102
Rated: 3 of 5
Needs updating and cleaning!
· By Hawaii 2010 from Colorado on 3/17/2010 for a stay in 3/1/2010 at
My Detailed Ratings
Value: 2 of 5
Check-in: 4 of 5
Location: 5 of 5
Cleanliness: 2 of 5
Comfort: 2 of 5
Service: 3 of 5
What I liked best about this accommodation
The location
What I liked least about this accommodation
It was dirty and shabby
I selected this accommodation because of
Beach/Sun, Outdoor/Adventure,
Additional details about me
My age: 55-64
My traveling group: family
I Recommend This For
"No way would I recommend this accommodation to my best friend!"
Young singles: No
Friends getaway: No
Large Groups: No
People with disabilities: No
Older travelers: No
Rugged travelers: No Opinion
Luxury-minded travelers: No
Families with young children: No
Families with teenagers: No
Tourists: No Opinion