jennifer.stone618

Rated:

Wouldn't stay again

We lost power and had to leave early as we were traveling with a newborn...was a little disappointed that we were not offered anything... We were informed later that we were being charged $50 for a pot that was ruined... As far as I know it was that way when we arrived but since I cannot prove this I guess we are out of luck... Thermostat worked horribly... Once heat finally comes on it runs for an hour until you are sweating...

· By Jennifer from Rockwall, tx on 1/4/2012 for a stay in 12/1/2011 at

My Detailed Ratings

Value:

Check-in:

Location:

Cleanliness:

Comfort:

Service:


Additional details about me

My age:


I Recommend This For

"No way would I recommend this accommodation to my best friend!"

Young singles: No Opinion

Friends getaway: No Opinion

Large Groups: No Opinion


People with disabilities: No Opinion

Older travelers: No Opinion

Rugged travelers: No Opinion


Luxury-minded travelers: No Opinion

Families with young children: No Opinion

Families with teenagers: No Opinion


Tourists: No Opinion


Great Western Lodging

Manager Response to Jennifer

Dear Jennifer –

Thank you for your review! We always like to hear from our guests and we have forwarded the information on to the maintenance department to make sure the heat is fixed in One Breckenridge Place #14.

I also looked into the situation with the pot and great news, there were no charges applied. The power outage throughout town due to 120 mph winds definitely created a crazy situation for everyone, we were excited to have all power up and running to One Breckenridge Place by 11:00am. Other places in town were out of power until 4:30pm that evening due to the high winds.

Thank you again for the information on One Breckenridge Place #14 and please let me know if there is anything I can assist with for your next trip to Breckenridge!


Sincerely,

V. Peyton Rogers
Director of Sales
Great Western Lodging
Peyton@gwlodging.com