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Napili Bay Resort Condo 107 - Not worth the risk-go elsewhere
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Not worth the risk-go elsewhere |
Reviewed by: Kemur from Seattle
Reviewed on: 04/01/2009 for their stay in 12/2008
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Right on a beautiful beach with great snorkeling, how could anyone possibly screw this up? Well, have rude, disrespetful, and unaccountable management/owners.
When we found a huge cockroach nest in our kitchen cabinets and coffee pots; management was nowhere to found. Call the phone # on the office door- too bad, wrong person- call someone else- the number is in the book someplace-get their voicemail-no response ever. But when its time to leave and your scramling to go but 15 minutes late, now they (Andrea?? owner of an adjacent condo)shows up to push you out the door, verbally chastising us along the way as if we were squatting. She even blamed us for not calling the "right" Managers # when dealing with the cockroaches.
This treatment to "guests" paying a lot of money, coming during a major recession where the place was half empty, is mindboggling.
Your vacation is too valuable to risk staying here. If something goes wrong (and it will at some point), your completly on your own and you may even get yelled at. There are plenty of other nice affordable places in Napili to stay.
We didn't even initially mind a run-in with cockroaches-this is the tropics, but we would expect someone will help get rid of a huge nest or at least return our call.
Despite the great beach, we won't ever stay at this place again. They don't deserve your business, stay someplace they will treat you with some respect. |
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| Kemur says
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"No way would I recommend this accommodation to my best friend!" |
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| Detailed Recommendations from Kemur |
| My Detailed Ratings: |
| Value |
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| Check-in |
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| Location |
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| Cleanliness |
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| Comfort |
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| Service |
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| I Recommend This For: |
Yes |
No |
| Young singles |
No opinion |
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| Friends getaway |
No opinion |
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| Large Groups |
No opinion |
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| People with disabilities |
No opinion |
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| Older travelelers |
No opinion |
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| Rugged travelers |
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| Luxury-minded travelers |
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| Families with young children |
No opinion |
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| Families with teenagers |
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| Tourists |
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What I liked best about this accommodation:
Location
What I liked least about this accommodation:
Management
I selected this accommodation because of:
Beach/Sun
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My personal tips:
Avoid
Don't stay there
Additional details about me:
My age: 35-44
My traveling group: Spouse
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| Each review is the opinion of our individual member and not the opinion of Flipkey, Inc. |
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