graves3638

Rated:

Not quite what we expected.

In all the negative reviews we had read on this unit, there was mention of "The Chair". We were sure it would have been eliminated or that surely people had exaggerated on there comments. Well, "The Chair" is still there, people had not exaggerated and this will keep us from renting this unit again.

· By The Graves from Hutchinson, KS on 10/4/2012 for a stay in 9/1/2012 at

My Detailed Ratings

Value:

Check-in:

Location:

Cleanliness:

Comfort:

Service:


Additional details about me

My age:


I Recommend This For

"I probably would not recommend this accommodation to my best friend!"

Young singles: No Opinion

Friends getaway: No Opinion

Large Groups: No Opinion


People with disabilities: No Opinion

Older travelers: No Opinion

Rugged travelers: No Opinion


Luxury-minded travelers: No Opinion

Families with young children: No Opinion

Families with teenagers: No Opinion


Tourists: No Opinion


Manager Response to The Graves

Dear The Graves -

Thank you for your review! We always like to hear from our guests and this is great information for us to make sure that our units are getting the attention needed and guest’s are experiencing exceptional customer service.

I have forwarded this on to the homeowner to note the need to replace the chair as soon as possible and good news, the homeowner is working with an interior designer now to update the living room furniture, as well as other items in the unit – very exciting! I will update this response once all the upgrades are completed in the unit.

Your review of your stay in Der Steiermark #216 is greatly appreciated and please let me know if there is anything I can assist with for your next trip to Breckenridge!


Sincerely,

V. Peyton Rogers
Director of Sales
Great Western Lodging
Peyton@gwlodging.com