renee1919

Rated:

Hot tub not working! Big disappointment

Condo was fine. Location was great. Outdoor Hot tub not working during our stay.

· By skier from chicago on 3/13/2013 for a stay in 2/1/2013 at

My Detailed Ratings

Value:

Check-in:

Location:

Cleanliness:

Comfort:

Service:


Additional details about me

My age:


I Recommend This For

"Not sure I would recommend this accommodation to my best friend!"

Young singles: No Opinion

Friends getaway: No Opinion

Large Groups: No Opinion


People with disabilities: No Opinion

Older travelers: No Opinion

Rugged travelers: No Opinion


Luxury-minded travelers: No Opinion

Families with young children: No Opinion

Families with teenagers: No Opinion


Tourists: No Opinion


Manager Response to skier

Dear Skier -

Thank you for your review! We always like to hear from our guests and this is great information for us to make sure that our units are getting the attention needed and guest’s are experiencing exceptional customer service.

I have shared this with our Operations Department to see why the Outdoor Hot Tub was not working during your stay and to make sure it is fully up and running now. Good to hear that the Indoor Hot Tub on site was working, but I will follow up on the Outdoor one.

Your review of your stay in Riverbend Lodge #217 is greatly appreciated and please let me know if there is anything I can assist with for your next trip to Breckenridge!


Sincerely,

V. Peyton Rogers
Director of Sales
Great Western Lodging
Peyton@gwlodging.com