digginfool

Rated:

Best Ski Vacation Ever

We were in Breck from 3/21 to 3/31/13 and were blessed with lots of snow, moderate temps (only one day in single digits) and fantastic skiing. The Pines 115 made the trip, though. Very homey, functional and roomy. We had ten people in our party (5 adults, 5 children) and never once felt crowded, even at dinner time. The kids loved the basement entertainment area (which was a welcome relief for the adults). Plus, the gas fireplace (no logs needed), the jacuzzi on the deck and the major convenience of a full size washer and dryer completed the package. I have only two complaints, one minor, one major. We were disappointed with the spartan selection of utensils in the kitchen. Certainly for a unit of this caliber, a far better choice could be provided. Families renting a home are looking to be able to cook and it's completely out of line to force them to McGyver in the kitchen at this price. Plus, to have to rotate pots and pans to cook a complete meal was quite inconvenient. For this price point, a better selection should have been provided. Nevertheless, we made due and it was more of an annoyance than anything. Now, my major complaint and this is unacceptable. The mattress on the basement pull-out couch is in horrible condition, literally springs sticking out. We had to gather every spare blanket in the house to fashion a pad thick enough that my 14 year old son could sleep. Really? A home that would probably sell for $1 - 1.3 million and you can't afford to replace a pull out couch mattress? A mattress that is not only completely worn out but disgustingly dirty? Great Western, tell these owners to get with the program. That being said, I would happily rent the unit again and most likely will again in 2014. Thanks for helping us make this a most wonderful experience!

· By Digginfool from Coral Springs, Florida on 4/5/2013 for a stay in 3/1/2013 at

My Detailed Ratings

Value:

Check-in:

Location:

Cleanliness:

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Service:


I selected this accommodation because of

Skiing/Winter sports,

Additional details about me

My age:


I Recommend This For

"Absolutely, I would recommend this accommodation to my best friend!"

Young singles: No Opinion

Friends getaway: No Opinion

Large Groups: No Opinion


People with disabilities: No Opinion

Older travelers: No Opinion

Rugged travelers: No Opinion


Luxury-minded travelers: No Opinion

Families with young children: No Opinion

Families with teenagers: No Opinion


Tourists: No Opinion


Great Western Lodging

Manager Response to Digginfool

Dear Digginfool -

Thank you for your review! We always like to hear from our guests and this is great information for us to make sure that our units are getting the attention needed and guest’s are experiencing exceptional customer service.

I will definitely be passing your review along to the owner to make sure the kitchen in adequately stocked, as well as to make sure that the mattress on the downstairs sleeper sofa is replaced. In the meantime, we will have housekeeping do an audit of the kitchen supplies and have maintenance check out the mattress.

Your review of your stay in The Pines #115 is greatly appreciated and please let me know if there is anything I can assist with for your next trip to Breckenridge!


Sincerely,

V. Peyton Rogers
Director of Sales
Great Western Lodging
Peyton@gwlodging.com