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| Guest Reviews of Back Acre #136 |
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All Reviews are Verified by FlipKey
This is a Professionally Managed Home. To leave a review on FlipKey.com of a "Professionally Managed Home" a guest must be invited, via email, based on confirmed booking records as determined by back-end reservation systems, FlipKey inquiry records or authorized entries from the vacation rental manager.
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Great get- way, wonderful people |
Reviewed by: Greg & Carol from Las Vegas, Nevada
Reviewed on: 09/07/2008 for their stay in 08/2007
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My wife and I had a great time. we are already thinking of next year already, the shopping was great for her and I. And the fishing was the best that I have done in a long time. The people that live up there are very friendly, I highly agree that if you want to get a way Big Bear Lake is the place to be.
Greg & Carol R. |
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Very Disappointed |
Reviewed by: Very Disappointed from Temecula, CA
Reviewed on: 09/05/2008 for their stay in 07/2008
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| Back Acre was not what we expected. The place had ants in the kitchen, smelled unclean and was old and run down. The back yard had trash and was not very safe to walk. We expected the place to be nicer based on the internet site. |
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Manager Response: September 08, 2008 |
| Thank you for your replay to our survey on Unit 136, Back Acre, At the end of August we put in new livingroom furniture and painted the bathroom. We are also installing new bathroom decor such as a cabinet, towels racks etc. We will also be installing a new refidgerator and mattresses by th middle of September. We hope you come and stay with us again. Again, thank you for the survey reply. It helps us give our clients a better future stay with us. |
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Shabby but not chic |
Reviewed by: E Fisher
Reviewed on: 08/12/2008 for their stay in 08/2008
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| This cabin looks cute from the inside but inside it's a bit shabby and not very well appointed. We were told that it sleeps five, but the sofa sleeper was even too uncomfortable for our kids. We ended up going home early to sleep in our own beds and forfeiting our money. This was the second equally unacceptable cabin we rented from Big Bear Vacations. |
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Manager Response: August 16, 2008 |
| Thank your for responding to our survey on Back Acre. We are in the process of updating this cabin with living room and bathroom painting as well as some new furniture. This is a small inexpensive cabin close to the lake and has been heavily used this year. The upgrades will make this cabin nicer to sleep in as well as look better on the inside. Again, thank you for your response. It has helped us reconginize the problem with the cabin and recify it. |
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Wouldn't recommend |
Reviewed by: AB from Henderson, NV
Reviewed on: 08/12/2008 for their stay in 08/2008
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The directions to the house were not easy to follow at all, especially at night.
The bathroom in the house could use some remodeling. It's in bad shape.
The freezer had not been defrosted in quite some time and as a result it was hard to use.
The house also has a lot of ants.
I wish I had spent a little more money and stayed at a different property.
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Manager Response: August 16, 2008 |
| Thank you for responding to our survey on Back Acre unit 0136. We are in the process in do some large upgrading that will stat in mid-August. We are painting the living room and bathroom as well as putting in some new furniture. Please try us again and will will match to a better cabin. Again, we are sorry your with us wasn't to your standard. |
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Great yard for your dog |
Reviewed by: Lori
Reviewed on: 07/26/2008 for their stay in 07/2008
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| We liked the little house well enough and parking situation was great! The yard space was perfect for our dog. The jacuzzi was very nice. The ant problem was bad. They were on the bedside tables, as well as all over the kitchen. The beds were VERY uncomfortable, and need to be updated. Mattresses are too hard. The fold out bed in living room was unusable due to discomfort. My son could feel the bar in his back,so he slept on the larger sofa. The bathroom needs to be re-done...paint is bad and everything is so old. The bedrooms need mini-blinds installed because the curtains are too thin. It was so very bright in the rooms that you could not sleep past sunrise! Extra sleep on vacation is what it's all about! The TV & DVD were fine, and we really appreciated the internet access. The refrigerator is too old and not very cold. The freezer had so much built up frost inside, that the door almost wouldn't close and there was hardly any space inside for your frozen food. We didn't get offered any extra towels during our 6 day stay. Is that normal? The price was too high, considering the issues mentioned. We enjoyed Big Bear very much. |
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Manager Response: July 30, 2008 |
Thank you for your response to our survey on Back Acre, Unit 0136. More private window coverings will be on the windows by the first week of August. We will review the painting, mattresses and refrigerator items with he owner.
Again, thank you for your review. This will help us get this property to a higher level of satisfaction to our future guests. |
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Needs a little work |
Reviewed by: Tina Arter-Duquette
Reviewed on: 07/15/2008 for their stay in 07/2008
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I was actually going to write to Big Bear Vacations regarding some of the problems we had with this unit, I just haven't had the time yet. The first thing we noticed, upon arriving, is that the inside of the cabin wasn't very clean. It could also use a good exterminator company (there were a lot of ants and spiders). Another issue we had was the "fully equipped" kitchen. There wasn't anything to use to put in the oven (baking pans) or even a large pot for pasta. This was a big inconvenience, as we are a family of four and do a lot of our own cooking. The freezer needed to be defrosted, thus only half of it was useable. The bottom portion of the refrigerator doesn't get cold and we had a package of boneless chicken breasts go bad. Since we spent close to $400 at the grocery store, it would have been nice to have a refrigerator that worked well. The BBQ
was okay, although BBQ tools would have helped. Feel free to contact me, should you have any comments or questions
Thank you. |
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Manager Response: July 19, 2008 |
| Thank you for taking the time to write a review on Back Acre. Our housekeeping department thoroughly cleans each house before every arrival. We apologize if this was not what you experienced and are more than happy to come out and clean even after you arrive. We try to provide all the kitchen amenities one needs to feel at home, and if a cabin is missing something will work to get it. This cabin has had baking pans added to the kitchen and a bbq tool set as well. |
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not worth the money |
Reviewed by: jj
Reviewed on: 07/08/2008 for their stay in 05/2008
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| Cute little cabin but not worth the money. Curtains barely covered the windows and as a result the sun woke us up very early every morning. The cabin was old and the heating was not that good. Just got back from a trip to Whistler where for less money we had a new condo that was in perfect condition, new furniture, flat screen tv's. I would not stay in this cabin again. |
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Manager Response: July 11, 2008 |
| Thank you for taking the time to review Back Acre. We are sorry that this cabin did not meet your expectations. If for any reason during your stay you feel you are not getting what you paid for, please bring it to our attention and we will do our best to meet your needs. We look forward to making your next trip to Big Bear Lake a better experience. |
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| Each review is the opinion of our individual member and not the opinion of Flipkey, Inc. |
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This property is managed by a
member of the FlipKey Verified
Program, guaranteeing profes-
sional on-site property manage-
ment and hospitality services.
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This property is managed directly by
the owner and therefore onsite services
can not be guaranteed.
It is recommended that you verify all
check-in, deposit and support details with
the owner to ensure a seamless vacation
rental experience.
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