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| Guest Reviews of Emerald Moon! #512 |
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All Reviews are Verified by FlipKey
This is a Professionally Managed Home. To leave a review on FlipKey.com of a "Professionally Managed Home" a guest must be invited, via email, based on confirmed booking records as determined by back-end reservation systems, FlipKey inquiry records or authorized entries from the vacation rental manager.
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relaxing with family |
Reviewed by: JNARichards
Reviewed on: 08/12/2008 for their stay in 08/2008
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We enjoyed our stay at emerald moon. For all purposes of being away from home, we still had the luxury of a full kitchen and separate rooms. The cozy atmosphere was great for slowing down with the kids and rebonding.
However, more towels would have been appropriate. We did not have a visit from the cleaning service, we made due with what we had. We did make a trip to the store for more toilet paper and to buy towels. So I recommend bringing your own. I also felt that especially in the kitchen area, specifically the floor and the celing fan, and some of the dishes that it could have been cleaned a lot better. There was a lot of dust on the celeing fan above the kitchen table. There was a significant amount of grime around the stove. Some of the dishes needed desperately to be washed before we used them, not due to "dust" or lack of use, but due to a sticky substance on some of the silverware and glasses. For the amount of the rental, we did expect that to be clean. Despite the fact that we obeyed the "quite" agreement, the renters in the property above us were not quite. The seculusion advertised was a little misleading as well. The cabin was in no way seculded. Yes there were trees around the property, but there were cabins within ear shot and really visable all the way around the cabin.
There were also several lights that didn't work around the property. Upon realizing these things, the office was already closed for the day. Also, I wasn't too happy about not being able to have our desired tempreature in the cabin., due to a regulated thermostat. I feel that the amount of money charged for our stay, these issues should not have been a problem. We did deal with it and enjoyed our time.
We had never been to big bear before and now we have an idea of what to look for when we decide to go again.
Big Bear is a beautiful place and definately a great relaxing place for a family to bond and reconnect. I do recommend the atmosphere for sure. |
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Manager Response: August 13, 2008 |
| Thank you for your response. We do provide a 24 hour on call to address any issues during your stay. I will pass the issues of housekeeping on and hope you will stay with us in the future |
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Not Bad |
Reviewed by: Steve Muise
Reviewed on: 07/23/2008 for their stay in 07/2008
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| It was a ways from downtown and the lake. Not a bad commute. Most things were functional.It was alright, nothing special. If I were to go again I would probably pay a bit extra and stay in one of the resorts down on the water with a pool. |
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great olace for family or couples |
Reviewed by: sharon
Reviewed on: 07/19/2008 for their stay in 02/2008
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| we rented this cabin in february.the location is great.My husband loves the Moonridge area.We were able to snowboard, go to the zoo and to town.The cabin has a great side yard to play in the snow.The jacuzzi was perfect -one night we were alone.i would reccomend this cabin.If you bring a family maybe bring extra towels. |
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great for relaxation |
Reviewed by: dform
Reviewed on: 07/08/2008 for their stay in 01/2007
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| We had a great stay. The kids had fun snow boarding,just a short distance away. My wife and i skiied one day and just relaxed the rest of the time. |
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| Each review is the opinion of our individual member and not the opinion of Flipkey, Inc. |
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This property is managed by a
member of the FlipKey Verified
Program, guaranteeing profes-
sional on-site property manage-
ment and hospitality services.
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This property is managed directly by
the owner and therefore onsite services
can not be guaranteed.
It is recommended that you verify all
check-in, deposit and support details with
the owner to ensure a seamless vacation
rental experience.
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