The Mouses House Rainforest Retreat – Home 3382194 Hotel apartment
- 12 bedrooms
- 8 sleeps
- 1 night min stay
The Mouses House Rainforest Retreat – Home 3382194
- Hotel apartment
- 12 bedrooms
- sleeps 8
- 1 night min stay
Key Info
- Nearest beach 32 mi
- Swimming pool
- Child Friendly
- Car essential
- Air conditioning
- No pets allowed
Description from owner
Description
The Mouses House Rainforest Retreat in Springbrook is arguably the most unique rainforest chalet accommodation resort of its type in Australia. Located in the World Heritage listed Warrie National Park in the Gold Coast Hinterland with a AAA 4.5-star rating. Multi award winner from ABIA, HMAA, Holiday's for Couples & QLD Tourism, the Mouses House retreat consists of 12 delightful Rainforest Chalets most with a loft and picturesque views and sounds of cascading mountain streams. Each individual chalet has a fully equipped kitchen, wood fireplace, reverse-cycle air conditioning, separate bedroom with 22" HD LCD TV, 42" HD Plasma lounge TV, DVD player, CD stereo radio, combined lounge and dining room, private balcony with BBQ. All chalets have their own private in-chalet 2 person spa bath with views into the rainforest, private telephone and free WI-Fi internet access. The Mouses House offers guests free use of our sauna, 38ºC oak hot tub, mountain bikes, DVD's & CD's and 1/2 size tennis court. At night possums will visit each chalet and can be hand fed. Why not spoil yourself with a in-chalet Swedish Body massage & we are only 400m away from the magnificent 4 km 'Twin Falls' Rainforest walk.
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Families
- Great for children of all ages
- No pets allowed
- High chair
Bed & bathroom
- 12 Full baths
Amenities
- Wireless Internet
- Air conditioning
- Private outdoor pool (heated)
- Shared outdoor pool (unheated)
- Shared indoor pool
- Jacuzzi or hot tub
- Mountain Views
- Grill
- Patio
- Balcony or terrace
- Bicycles available
- Deck
- Internet access
- Fireplace
- Safe
- Staffed property
- Sauna
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Clothes dryer
- Iron
- High chair
- TV
- Satellite TV
- DVD player
- Stereo system
- Linen provided
- Towels provided
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Access
- Parking
Policies
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- Please contact the owner
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Wayne R.
- Calendar last updated:
- 15 May 2023
- Years listed:
- 11
- Based in:
- Australia
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Excellent
– based on 11 reviews
Excellent
11 reviews
- Excellent
- 10
- Very Good
- 0
- Average
- 1
- Poor
- 0
- Terrible
- 0
“Beautiful”
Came for a 2 night visit with my wife, son and partner. We had Bashful as our base. Everything is provided, and if you do forget food you can get sone from the office. So as you leave the last place o… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Serene location in private lodgings”
My review will be tempered negatively by the fact that it poured most of the time we were there (200mm over the weekend). I realise that's not the fault of the owners, and they can do nothing to… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Absolutely sublime. Soooo relaxing”
My husband and I booked the Mouses House King Louie Chalet for our 20th anniversary and stayed for three nights. It was everything we had hoped for and more. I had been quite unwell prior to this mi… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Wonderful.”
Loved everything about this place. Even though it rained the whole time we were here ( as you might expect in a rainforest) we had a fabulous time. The owners have paid excellent attention to detail a… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“A wonderful place where all your stresses vanish”
Today my husband and I check out of Grumpy after an incredibly relaxing 3 nights. We are definitely procrastinating as we try to repack our bags and prepare ourselves to return to civilisation. We bo… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Family retreat in the rainforest”
Mouses Houses is absolutely beautiful. We stayed at Doc and it was incredible. They have clearly gone the extra mile to create a high level of character and quality. It is set in the heart of Sprin… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your lovely review and staying with us. Great meeting you both. Until next time... Wayne
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Max-Relax in Natural Perfection”
Where to begin? In a lifetime of global travel, I have never stayed anywhere more beautiful. The sound of the river washes through one's soul even as the mind feeds on the tranquility and vibrant… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“One word " perfection "”
It simply doesn't get any better than this place. It's the second time we have stayed at the mouses house and both times have been perfect. The hospitality is unbeatable and the lodge ( wick… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Needs some attention”
My husband and I recently stayed here for the weekend. We stayed in Bashful and it was alright but not quite as nice as I was hoping. On the maps the cabins look like they are well spaced and very pri… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your thoughts.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Amazing!! Simply have to go!.Treat yourself!”
Absolutely wonderful place! After a far too short weekend break at the mouses house we have most definitely fallen in love with the place! We stayed in sleeping beauty. The cabin is sumptuous, the su… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
FAQs
- How do I find more info about the property?
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You can get in touch with Wayne (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Wayne (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Wayne (the owner)?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Wayne the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Wayne (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Wayne (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to Wayne (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Wayne (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Wayne (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Wayne (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Wayne (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Wayne (the owner) a message.
If Wayne (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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