2 Shore Place, Torquay
|Rental type||Apartment / Condominium|
|Minimum Stay||2 nights|
Suitable for childrenAsk
Suitable for the elderlyAsk
Description from the manager
From $300 per night Features: 3 Bedroom Sleeps 6 people Downstairs living in style! Enjoy the total luxury of this three bedroom terrace home that sleeps up to six people. Downstairs a very comfortable open plan lounge, kitchen and dining for eight providing plenty of space to relax. Upstairs are three spacious bedrooms (Queen bed, King bed, King that can also be two single), a large bathroom and master with WIR and en-suite. All bedrooms include televisions for those cosy nights inside watching movies on holidays. There is a garage with additional space for a second car but with the beach 300m and clubhouse 100m away there will be plenty of...Read more
2 Shore Place, Torquay
Torquay, Victoria, Australia
Additional Location Information
Rates shown in $ USD (Rental listed originally in AUD) (change)
|Rate Summary||$285||$285||$0||$0||2 nights|
|Nightly Rate||$285||$285||-||-||2 nights|
|Can't find rates for your travel dates? Contact the manager|
AvailableUnavailable Last updated: June 16, 2013 ◀▶
What Past Guests Are Saying
First impression- disappointment & dirty
Very very disappointed & dirty accommodation:
- infected ants on dining table
- crumbs& dead insects on carpet
- pubic hair on pillow!!
-lipstick stain on pillow case
- stained towel
- 1 unchanged pillow case out of 4
-hair found in linin & food stains
- very dirty & dusty tv cabinet
I Requested to have king size bed slipt which didn't happen even though a replied email said yes you will do it.
We asked if there was fully equip kitchen equipment eg. Scissors, big pots & pans & knives which you replied staying all yes when there wasn't everything. So we personally had to buy big pan's & scissors.
We also had to buy pillow cases or sleep on clothes not knowin whether all linen was changed or not after finding pubic hair & lipstick stain on pillows.
On the website stated bathrobes, No bathrobes or complimentary soap/ shampoos where in bathrooms.
As I called to get some things sorted cleaners came straight after hour however were not professional or seem to be qualified and needs to be retrained. Their response for not checking and doing a good was " we had a lot to get done". In the agreement form i had printed, you emphasized the importance of cleaness & making sure all rubbish taken out yet the standards you left us to live in was terrible & appalling.
By far this accomondation was the worst condition for cleaness & not meeting up to standards of there agreement on website & in email& for the value we paid.
We also have photo's of every problem & be happy to send to you on request & would do it now but at work & cannot access photo's taken.
Hope you think about re training your cleaners & double check the job they do before anyone else stays and have to go through being disgusted. Not on, regardless of whether it's a public holiday 26th jan we checked in should still be the very best standards for $375 a night. Not worth the stay.
Acceptable, but could be much better with better attention to de
This is the second year we have stayed at this home and whilst happy it could be much better with some planning and updating. The air conditioner did not work for the first 2 days. It was recticifed by switching on the power to the unit. I don't know why the power was swithced off, but this was very disappointing given the cost per night. The windows do not have fly screens which is a problem on hot nights.
the home was great and in lovely condition. The previous tennant had left milk in the garage which went off and smelled quite bad but other than that no complaints
Response from Retreats Victoria - 12/09/2011
OMG! Off Milk!!!! I am horrified! Certainly not what we want our guests to find! I have advised the cleaners to thoroughly check the garage after guests leave! We are so sorry!!! - Retreats Victoria
Good but not great
First impressions last and when we first walked in the apartment there was an old expired milk bottle waiting for us on the kitchen bench top. Next we discovered there were no toilet paper provided. This was a bit inconvenient after a long road trip.
Response from Retreats Victoria - 11/09/2011
Thank you for your comment. I am horrified and have notified our cleaning company immediately. We do our best to provide quality amenities for our guests which unfortunately you did not receive in this case. We hope to have the chance to accommodate you again so you can have a warmer welcome! - Retreats Victoria
Would have liked a litte bit more privacy. Needed to want the blind closed as the golfers were trying to tee off from the back door.
Response from Retreats Victoria - 10/23/2011
Thanks for your comments. One of the joys of golf course accommodation are the golfers!! We also offer 3 bedroom condos with the living room upstairs. 2 Shore has the living downstairs. The upstairs living floor plan gives you elevated views and more privacy! - Retreats Victoria.