FREE CHEF - Umalas Retreat 2, (2 bed villa) – Home 4317546 Villa
- 2 bedrooms
- 5 sleeps
- min stay varies
FREE CHEF - Umalas Retreat 2, (2 bed villa) – Home 4317546
- Villa
- 2 bedrooms
- sleeps 5
- min stay varies
Key Info
- Beach / lakeside relaxation
- Nearest beach 3 mi
- Swimming pool
- Child Friendly
- Car not necessary
- Air conditioning
- Pet Friendly
Description from manager
Description
ABOUT THE VILLA
Umalas Retreat 2 is a fully appointed 2 bedroom, 3 bathroom villa with private pool and garden, set amongst beautiful working rice fields within the quiet village of Umalas.
Decorated in a sophisticated tropical style, this villa is perfect for small groups of up to 4 persons (or 5 with a roll-away bed, extra charge of AUD $20 per night applies). The villa is set within its own secure walled garden accessed by a private driveway and entrance, and consists of two unique inter-connected guest suites with ensuites, a large pool, partly shaded garden and generous living space. Umalas Retreat 2 has all of the benefits of a 5 star resort, in your own private paradise.
The team at every Umalas Retreat villa focus on anticipating your every need during your stay, so that you can focus on relaxing, exploring and having a good time.
Need supplies? Our staff will happily go and get them for you. Hungry or thirsty? Ask our villa chef to prepare you a drink, snack or meal. Need a massage by your own private pool? We can help there too.
We can even stock the fridge for you before you arrive, at cost.
Each of the two large inter-connected bedrooms enjoys a view of the garden and pool and includes:
Super king size beds in one bedroom, and two single beds that convert to a super king size in the second room;
Luxurious pillow top mattress, soft comfortable high quality linen and generous bath towels;
Air conditioning and ceiling fan;
Large private ensuite with oversized soaker tub and walk in hot water shower;
Walk in robe with safety deposit box;
Complimentary toiletries;
The spacious open air lounge, dining and kitchen area also overlooks the garden and pool, and features:
Ample comfortable seating for 6+ guests;
TV with Firestick and 4000+ international live TV, sports and movie channels
Bluetooth speaker;
Fully equipped kitchen including family sized fridge, water dispenser, gas cook top and oven, microwave, toaster, kettle, blender (for those all-important cocktails), plus everything you need to use these, including your own chef as required;
Library of books for guests use whilst at the villa.
OUR STAFF
Umalas Retreat 2 provides an experienced team of staff to assist you throughout your stay.
Our Villa Manager Mr Putu has 20+ years of experience in Balinese and international hospitality, and will make every effort to ensure that your stay is fuss-free and enjoyable. He is super friendly and has great English speaking skills;
Our Housekeepers / Villa Chefs have many years of villa experience. They will tend to the full daily housekeeping service in the villa including an evening turn-down service, and are also available as your personal chef, preparing dishes from a wide ranging menu of Indonesian or international dishes for breakfast, lunch and dinner as required. You pay for the ingredients, we will shop and cook for you for free (excluding a small transport charge, usually around 40.000 IDR).
In addition, we have CCTV as well as night time security, and a gardener and pool cleaner that attend the villa 3 days per week.
INCLUDED SERVICES
The complimentary services that all Umalas Retreat villas provide include:
Airport pick up and drop off in private car (Complimentary for 5 night minimum stay. 300k rp charge each way for shorter stays);
Welcome drinks upon arrival;
Daily continental breakfast, (or use of the villa chef. You pay for the ingredients and transport only);
Fast reliable wifi in all areas of the villa;
Drinking water;
Toys and board games for the young, or young at heart;
Portacot and highchair;
On site parking for one vehicle or multiple scooters.
OTHER SERVICES
Additional services that we offer or can arrange include babysitting, daily laundry & food / drink shopping at cost, roll-away bed, English speaking driver, motorbike hire and a large range of in-villa massage and beauty treatments.
More Less
Families
- Great for children of all ages
- Pets welcome
- High chair
Bed & bathroom
- Bedroom 1: King bed
Bedroom 2: King bed - 1 Half bath, 2 Attached (ensuites)
Amenities
- Wireless Internet
- Air conditioning
- Private outdoor pool (unheated)
- Patio
- Deck
- Internet access
- Safe
- Staffed property
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Iron
- High chair
- TV
- Satellite TV
- Stereo system
- Ceiling Fans
- Linen provided
- Towels provided
- Housekeeping Included
More Less
Access
- Parking
- Secure parking
Getting around
Interaction with guest
Policies
- Check in time: 14:00, Check out time: 11:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($193.10) $300.00 - Smoking
- Yes, smoking allowed
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
House rules
Pets allowed subject to written approval by host following full details of pets being provided to host
About the manager
Kay Shearn
Tourist License
300300640601
- Average reply time:
- 3 hours 48 minutes
- Response rate:
- 75%
- Calendar last updated:
- 19 Apr 2024
- Years listed:
- 10
- Based in:
- Australia
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 40 reviews
Very Good
40 reviews
- Excellent
- 34
- Very Good
- 3
- Average
- 1
- Poor
- 1
- Terrible
- 1
“Always Amazing”
This was our second time staying at Umalas retreat and it did not disappoint! Booking and transportation was seamless. The chef service is the best part of the stay! Komang cooked us the most delici… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Perfect family holiday accommodation”
My family of 5 (2 adults, 2 teens and a child) spent one glorious week at Umalas Retreat in villa 2 in June 2023 and it was perfect! This was our first trip to Bali so we had lots of questions, the h… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“RELAXING,PEACEFUL,FRIENDLY STAFF”
Umalas: great location,perfect for couples, families, short ride to kuta, friendly staff,will be back with the kids, own villa with pool, securuity is great
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“5 star all the way”
We stayed here for 2 nights in September 2019. There were 2 couples travelling together. The villa is absolutely amazing! The beds are comfortable, the pool wonderful, The bathrooms are absolutely spe… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Absolutely first class!”
We stayed at Umalas Retreat 2 for a week and could not fault it. We were so impressed with the attention to detail, and our butler Mr Komang was wonderful. Nothing was too much trouble. He cooked dinn… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great Villa - Exceptional Service”
A great place to stay with children. Villa is well appointed and has all the home comforts. Villa chef Mr Komang was the highlight; nothing too much trouble, so polite and provided great meals. All … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Amazing luxury experience. Loved everything about it”
We absolutely loved this villa and the location and all the staff were just brilliant. The villa is just so perfect and spacious. well maintained and spotless clean. The pool nice and large and the gr… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Only just ok”
Upon arrival ,we were greeted warmly and made to feel welcome. Unfortunately,once inspected I was unimpressed with the cleanliness of he whole place ,lounge cushions were very dirty ,kitchen was not c… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hi Rohan, Thank you for taking the time to leave a review. We appreciate all feedback, as it lets us know what we are doing right, and where we can improve. We wish that you had raised your concerns with our team during your stay, either by discussing it with your butler during your daily interactions, or contacting our villa manager on the number provided on your welcome letter, or by emailing me personally via the platform you booked through. Our entire team as well as myself are on hand to ensure that you have the best experience possible. Had we known, we could have resolved your issues very quickly and easily. We apologise that your stay was not up to your expectations. Thank you again for taking the time to rate us. Kindest regards, Kay
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“YOU MUST STAY HERE! Highly Recommend! Villa 2”
I can not rate Umalas Retreat 6 highly enough! We recently travelled here (parents and sister) to celebrate my Mum’s 60th Birthday. We stayed in Villa 2. The Chef, Mr Komang in an invaluable … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Found my home away from home”
Ok this is the second villa I have stayed in at umulas retreat and I’ve already booked for villa 4 my third stay for Anzac celebrations this time it is really that good! I have just eaten possi… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
FAQs
- How do I find more info about the property?
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You can get in touch with the property manager through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact the property manager?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
-
Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
-
To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
-
You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
-
Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call the property manager before booking?
-
You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.
If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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