Tips for Accommodating Holiday Travelers

The holidays are a busy time for travelers and property owners alike. Prepare for the holiday season by considering these tips so that you can impress your guests while taking advantage of your own holiday plans!

Fall Seasonal Touches

Be Festive!

Get in the spirit and share those holiday comforts that you enjoy in your own home with your guests! A simple wreath on the door, gourd centerpiece on the dining table, or autumn scented candle in the living room is an inexpensive way of showing your attention to detail and can get your guests in the mood for the season. When decorating your property look for simple autumn or winter themed decorations. Take this opportunity to have fun and get creative with your surroundings! If your property is in a region with particular fall or winter foliage, incorporate it in the home to give your renters a closer connection with the new surroundings. If you use physical keys for your property, consider sending them in a holiday wrapped box to get renters extra excited about renting with you.

Add a Personal Touch

In the vacation rental world, personalization is key to set yourself apart from the competition. Offering rental deals during the holidays is a great way to draw attention to your property. Consider including a gift card to a local restaurant or shop with your guest’s holiday reservation and present it as a gift upon their arrival. In light of the gift-giving season, having something tangible to give to travelers can be more special than simply offering a seasonal discount. If a gift for each booking is out of your budget, something as small as a signed holiday card can be a great way to welcome guests to your home.

Be Well Informed

Although not always the case, chances are that you know more about your rental area than the traveler that has rented your property, so use this knowledge to better include them in your greater community. No matter how large or small your town may be, it is almost guaranteed that it will host some combination of holiday events that are open to the public such as light shows, concerts, festivals, and specialty theater or sporting events. Use this special season to your advantage and learn everything you can about what your surroundings have to offer at this time. Leave a brochure or a simple collection of community event information in your home for guests to use as a reference. If you feel comfortable, consider asking your travelers what their favorite fall and winter activities are so that you may focus your research in one direction.

Plan Ahead

In order to ensure that your own holiday plans will be stress free, be extra careful about updating your calendar and property functions for your in-coming holiday guests. The better prepared you are for the needs of your renters, the less they will need your assistance while you’re celebrating with your own friends and family. Go the extra mile and try to anticipate the needs of a holiday traveler. If you don’t already, consider leaving a guide in your home that includes the locations of shops for great last minute gifts, stores with gift-wrapping services, or restaurants that are guaranteed to be open during the holiday period while most are closed.

Avoid unnecessary stressors by incorporating these tips prior to your guests’ stay this holiday season. You’ll thank yourself for the preparations made and your guests will take delight in the outcome they produce. Happy bookings!

Five Essential Tips and Tools for Vacation Rental Agencies and Owners

Guest blog post by: Anthony Dodd, Channel Relationship Manager at Kigo

We get asked for tips and inside tricks here at Kigo all the time, so we rounded up five of our best ideas to help you maximize bookings. Some are new additions to obvious solutions; others are from feedback we’ve had from our agencies. So, our top five…..

Gmail

For smaller operations or individual owners, Google Mail is a great free tool to manage your email contacts. Its range of plugins and tool make it a real time-saver for vacation rentals agencies and owners. Tools like Boomerang (where you can automate the re-sending of emails to keep inquirers attention) and Canned Responses (where you can save a selection of template responses to inquiries to quickly respond) are just two great examples of the hundreds available that can really save you time and make sure that your inquiries are not going unanswered or leads going cold.

MailChimp

For larger operations, MailChimp is an excellent solution. Free for your first 12,000 emails per month, the fantastic selection of templates, and the ability to add your own designs give so much scope for personalization. You can harvest emails by embedding a sign-up form in your website and automate emails following actions on your site and in previous email campaigns. All this comes complete with a detailed, granular analytics package to monitor your emails’ performance and automated postings on your various social media accounts. With great free options and affordable, scalable paid solutions, MailChimp is a great product for your email marketing.

Website

This is not exactly news to most of you, but it’s crucial to have a website for your vacation rental agency or property. From WordPress and Blogger to professional design agencies, having something to refer your customers to is always a big plus. It verifies your agency in an age where customers are ever more vigilant regarding fraud, gives you a showcase for your properties and helps you to establish a brand, all of which will help you to boost your bookings.

Google Analytics

One of the finest pieces of analytics available, Google’s free analytics package is a great way to monitor your sites performance. From an overview of which keywords are driving the highest number of visitors to your site, all the way to the granular details of how individual pages are performing and how long each visitor spends on your site, all the data is exportable, instantly assessable and segment-able. To get vital data on your site performance and how you can improve your site in a variety of ways, Google Analytics is a great tool.

Channel Manager

Managing your vacation rental properties through various online channels is always a rewarding experience in terms of bookings. But it can be time consuming and difficult to keep your own site up-to-date in addition to all the listings you have on great portals like FlipKey. Using a channel manager simplifies this process; all your availability data, pricing, and property details and photos can be instantly synced with your vacation rentals website so that every channel you market with is constantly updated in real time. Saving you time and money while streamlining your vacation rental business, a channel manager is a fantastic tool for your vacation rental business.

Kigo offers a Channel Manager option as a part of their vacation rental software package. Linking your vacation rental properties to Flipkey is made effortless through Kigo’s channel manager, with all data synced in real time. Contact us today to find out more.