Better Guest Experiences

Nearly 65 percent of households own a pet, and many can’t imagine leaving their cat or dog behind when they travel out of town....

Guest blog by: Bonnie Dewkett You want to provide your guests with a perfect vacation experience. But by renting your property to those you don’t...

Guest blog by: Clair Jones The vacation rental market is booming, but it can be hard to make your property stand out -- especially if...

Cleaning your rental property may not be the most glamorous task, but a clean space can improve your reviews online and increase repeat bookings....

Great photos? Check. Enticing description? Check. “Wow” reviews? Check. Competitive rates? Check. And yet you still face “The Case of the Disappearing Guest.” That is: you...

The ultimate goal in listing your vacation rental is to increase its potential for profitability. You place your offer up on a site like...

One of the most useful items you can provide your guests is a basic guide, or welcome book, that gives a snapshot of your...

In the vacation rental industry, repeat customers can be a strong proponent for your listing. Happy and repeat customers typically provide stellar reviews, book...

Guest Post: Ryan Danz of Air Concierge It’s no secret that vacation rentals are getting more and more competitive, especially in highly booked vacation destinations,...

As a customer care representative at FlipKey, I have heard from many frustrated travelers who were confused and panicked because  their reservation was canceled...