1-BOOKING

A deposit of 30% of the property rental must be paid. No contract with us will exist until we have received this amount and the booking form duly signed, and have subsequently confirmed your booking. Should you later cancel, cancellation charges will become payable in accordance with paragraph 3.

2-PAYMENT OF THE BALANCE

The balance of the payment must be paid at least eight weeks before departure. If the balance is not received by us by the due date, we shall be entitled to cancel the booking without prejudice to our claim for cancellation charges, and to retain the deposit. For bookings made within eight weeks of departure date, you will be required to pay the full cost of your holiday at the time of booking.

3-CANCELLATION BY YOU

It is agreed between us that should you wish to cancel all or part of your booking, or that the booking is cancelled by us due to non-payment, then we shall be entitled to the following percentage of the holiday cost.

8 weeks or more before departure deposit (30%)

8-6 weeks before departure 50%

6 weeks departure date 100%

Cancellations must be received in writing by us.

4-ALTERATIONS/ CANCELLATIONS BY US

Thought it is unlikely that we will have to make any changes to confirmed arrangements, it does occasionally happen, and we will advise you at the earliest possible date. If for any reason beyond our control we are unable to provide you with the property you have booked, we reserve the right to transfer you to a similar property. However, if this is not possible or you do not wish to be transferred, we will cancel the booking and refund the amount paid to us for the property, but we will not be liable for any cancellation charges for travel arrangements.

5- MINIMUM LETTING PERIOD

On week rental is the minimum renting period.

6- NUMBERS OF PERSONS/REPLACEMENTS

Only those persons stipulated on the booking form may use the property. The number of people must not exceed the number of sleeping place indicated in the brochure. Should the keyholder find more persons than those stated, it is totally up to his discretion to ask the clients to vacate the house. No camping is permitted on the property grounds.

7-INSURANCE

It is a condition of booking that your party is covered by comprehensive travel insurance including coverage against trip cancellation. The appropriate coverage should be purchased at the time of the booking. Please contact your travel agent, travel consultant or insurance broker about this. Your signature on the booking form confirms that you are covered by such insurance.

8-ARRIVAL AND DEPATURE TIMES

Clients must arrive between 4 pm and 7 pm and leave before 10 am on the day of departure. If the client is late, advance notice must be given in writing. In case the flight delays or inconvenient while travelling, clients should contact our office.

9-SECURITY DEPOSITS

A security deposit is payable upon arrival to the keyholder. This is to cover the cost of any damage or breakages during your stay to the property or the contents. This amount less any applicable claims, will be returned to you on the morning of departure. Failure to pay the deposit can result in the keyholder refusing entrance to the house. For the villas LECCIO/ BUONVISI/ CASA MARIA/ the security deposit is 1.500,00 euro. Deposits can be give in cash or travellers’ cheques, personal cheques are not allowed. We accept credit card as guarantee.

For the other properties in the BORGHETTO (CASA ROSINA/ CASA IOLE/ CASA BRUSCHINI/ FIENILE DI BIANCA/ FIENILINO) we accept credit card as guarantee against eventual damages.

10-COMPLAINTS

If you have problems during your stay please contact us immediately. Complaints lodged only at the end of the holiday period will not be taken into consideration. Clients who abandon the house without authorisation from us lose all rights to any eventual refund or rebate.

11 CLEANING

The property will be clean throughout at the beginning of the rental period and must be left by the tenant clean throughout at the end of the rental period. If the property is not left in an acceptable condition the sum of 40,00 euro per person will be deducted from the security deposit. Linen is normally changed once per week.

12-BEHAVIOUR

The client signing the contract is responsible for the correct and decent behaviour of his party. Should the client and his party behave in a manner that is not acceptable by civilised standards, the keyholder may ask the client and his party to vacate the house.

13-LOW SLUNG CARS

Our houses are located in the countryside, the access is by unsealed driveway. We therefore advise people not to take a sport or low-slung car on holidays.

14-PETS

Pets are generally not accepted by house owner. If you want to bring one with you, please check in advance if this is possible. If accepted, you will be requested for an additional security deposit and /or adequate insurance.

15-SWIMMING POOLS

Swimming pools are not open all year. If your rental period is outside the period 25 May to 28 September, please check with us that the pool can be opened.

16-MAID SERVICE AND COTS

For the villas with private pool (LECCIO/BUONVISI/MARIA/CLAUDIA) maid service is included in the rental as per brochure. For the properties of the BORGHETTO (FIENILE/FIENILINO/ROSINA/BRUSCHINI/IOLE) no maid service is provided during the stay, included only final cleaning.

A baby cot is available in each house. If you need a cot or more please ask for it in advance.

17-WATER

Please note that the properties that we offer are converted farmhouses full of character and history. Water shortage do occur, please use it sparingly during the summer months. At the same time, Italy is probably one of few countries in the world where the government has introduced a system of electricity limitators to contain the national consumption. This means you must be careful when using more than one appliance at once because the limitator will shut the electricity off.

18-PHOTOGRAPHY

Photographs taken at our properties cannot be used or sold for profit without written authorisation.

19- VALUABLES

Valuables left at the property are at the clients risk. Neither Fattoria Mansi Bernardini, the owner or the staff are responsible for their loss.

20- HEATING COSTS/ AIR CONDITIONING: are not included in the price. Please note that heating/air conditioning in Italy is more expensive compared to other countries. If you look for a property in winter time ask for an estimate of the heating/air conditioning cost.

21-LAW-JURISDICTION

In the event of any dispute concerning the terms and conditions of this contract, the court of law of Lucca will have jurisdiction and Italian Law will be applied. On signing the Booking form the client totally and unconditionally accepts these Booking Conditions.

BOOKING FORM

Please book for me the Property with the name________________________________________________________

Fro the period

from___________________________________to______________________________________________________

MR/MRS/MS___________________________ NUMBER OF THE PEOPLE IN THE GROUP

It is most important to complete this information

NAME________________________________ NAME SURNAME AGE

SURNAME____________________________ _________________________________________

OCCUPATION_________________________ __________________________________________

Mobile phone n°_________________________ __________________________________________

Email _________________________________ __________________________________________

ADDRESS_____________________________ __________________________________________

______________________________________ __________________________________________

POST CODE___________________________ __________________________________________

NATIONALITY_________________________ __________________________________________

PASSPORT N°__________________________ __________________________________________

DATE OF ISSUE________________________ __________________________________________

PLACE OF ISSUE_______________________ __________________________________________

DATE OF BIRTH_______________________ __________________________________________

PLACE OF BIRTH______________________ __________________________________________

I acknowledge that I have read and accepted the Fattoria Mansi Bernardini Booking conditions which this form set out the entire agreement in relation to any Property rented by me through you.

Abiding to Article 13 of decree n. 196/2003 , regarding privacy , your personal data will be registered by the administrator in charge of Fattori Mansi Bernardini Snc for the duration of your reservation. You may if necessary and at any time, exercise your rights against the administrator in question, according to Article 7 of decree nu. 196/ 2003 (consultation, update or cancellation of data)

DATE_______________________ SIGNATURE________________________________

Please return to Fattoria Mansi Bernardini s.a.s. (either by fax + 39 0583 929701 or mail info@fattoriamansibernardini.it or to the address: Fattoria Mansi Bernardini sas, via di Valgiano 34, 55018 Segromigno Monte Lucca,Italia ). We remind you that no contract will exist with us until we have received this booking form duly completed and signed.