The Pros: The Birds Nest was a beautiful home, with plenty of space, and only a short walk to the beach. The homeowners did a wonderful job with stocking the home with necessities, books, movies, and games. The home is also less then a mile away from grocery stores, restaurants, and shops.
The Cons: Unfortunately the beautiful home was not very clean upon our arrival. There was clothing, a blanket, pizza crusts, and a used swim diaper left on the bedroom floors from the previous vacationers. There was dirt and sand on the bathroom floors and in the bathtubs. We spent our first evening in the home cleaning...which was a little disappointing.
We have visited the Outer Banks before, but this was our first time using Atlantic Reality to rent our vacation home. Atlantic charges an administration fee, which we never had to pay with any other rental company in the past. I'm not sure what that fee covers? We were due a small reimbursement from Atlantic because of the teacher discount they offer, and I felt like if I wouldn't have emailed our "agent" multiple times regarding the refund it never would have happened.
Although we had a great vacation, the level of customer service and cleanliness of the property was certainly nothing to write home about.