Alicia J. Hollis Realtor

Reviews (281)

Our staff works hard to make sure your stay is happy and comfortable. However, a few things are simply out of our control. Certain nuisances...

Our staff works hard to make sure your stay is happy and comfortable. However, a few things are simply out of our control. Certain nuisances do not warrant refunds, such as faulty air conditioners, TV's, VCR's, electronics or appliances, a home not decorated to your taste, bad weather, noisy neighbors, nearby construction or unforeseeable problems in the unit. We will do our best and in the quickest manner, to rectify matters we can control and make every attempt to make your stay most comfortable.

1. CHECK-IN/CHECK-OUT TIMES

Check-In time is after 3:00 PM and Checkout time is 10:00 AM. Due to our high standards for cleanliness not all units will be ready for check-in at 3:00 PM. We ask for your patience and suggest that you have alternate plans available between 3:00 PM and 5:00 PM.

2. ABSOLUTELY NO PETS

If evidence of a pet(s) if found in your unit or on the premises, you will be asked to vacate immediately with no refund of rent or damage deposit.

3. AGE REQUIREMENTS

Singles under 25 are prohibited unless accompanied by parent or legal guardian. Restrictions will apply regarding the number of people that may accompany a parent or legal guardian. Chaperoned groups are generally not permitted.

4. DEPARTURE & ADDITIONAL CHARGES

Upon departure, please remove all garbage to the appropriate receptacle. Put all dishes in the dishwasher. Guest credit card may be used as an additional damage payment. Charges to guest's card may include, but are not limited to, damages over and above normal wear and tear, theft, excessive cleanup, unreturned keys, unauthorized late check outs, and unwarranted service calls. If a fee is charged, a letter will be sent to the guest explaining the reason.

5. UNIT ASSIGNMENTS

We reserve the right to change unit assignments. When you confirm a reservation, a unit will be assigned, however no unit request is guaranteed.

6. CANCELLATI0NS/CHANGES

Cancellations that are made more than fifteen (15) days prior to the check-in date will forfeit the deposit.
Between 14 and 8 days prior one additional days rent, during last 7 days entire rental fee.
Cancellations and early departures due to inclement weather do not warrant refund of rent or deposit.

7. MONTHLY RESERVATIONS

Three month or longer rentals will be given priority during the winter season. Monthly renters must cancel or change thirty (30) days prior to Check-in.

8. MAXIMUM OCCUPANCY

The maximum number of guests per apartment is limited at most properties to four (4) persons in efficiency or one bedroom, six (6) persons in a two bedroom, and eight (8) persons in a three bedroom.

9. MINIMUM NIGHTS STAY

Properties require a three (3) night minimum stay. If rental is taken for less than three (3) days, the guest will be charged a daily rate plus cleaning.

10. FULL PAYMENT DUE

Full payment is due fourteen/thirty days (14/30) prior to arrival. Please make payments in the form of traveler's checks, bank money orders, cashiers checks, or a personal check if not we will bill your credit card on file for these charges. MONTHLY rentals must be paid by check or cash only.

11. NO DAILY MAID SERVICE

Linens and bath towels are included in the unit, daily maid service is not included in the rental rate at most locations. An inital setup of trash liners, bathroom paper, and facial soap provided. Extra items needed are the responsibility of the guest. We suggest you bring beach towel(s). We do not permit towels or linens to be taken from the units except to launder. An exchange for additional linen is available at the check-in location for a nominal fee.

12. RATE CHANGES

Rates are subject to change without notice.

13. FALSIFIED RESERVATIONS

Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit, and/or rental money and the party will not be permitted to check-in.

14. PARKING RESTRICTIONS

Many of the properties prohibit the on-site parking of recreational vehicles, personal watercraft (boats, trailers, jet skis, etc) and/or restrict the number of motorized vehicles per rental unit. Ask your reservation agent to inform you of properties regulations prior to making your reservation.

15. SMOKING RESTRICTIONS

Smoking is prohibited in ALL units. Additional housekeeping charges of up to $250.00 will be applied for additional cleaning expenses if guest is found to be in violation of this policy.

16. AGENCY DISCLOSURE

Alicia J. Hollis REALTOR serves as the agent and representative of all owners of condominium units, town homes and houses on its rental program and is acting at all times, in and for the best interest of the owners.

17. UNITS FOR SALE

In the event a property that you are renting is listed for sale, we may find the need to show the property during your visit. We will make every effort to schedule the showing at a convenient time so we do not disturb your vacation.

18. WRITTEN EXCEPTIONS

Any exceptions to the above mentioned policies must be approved in writing in advance by management and presented at check-in.

19. LOCK OUTS

After 5:00PM weekends, and holidays call Mac's Lock Service 862-8221, ($25.00 - $100.00). Ben Marshall Lock, Inc. 243-6918 Or AAA Lock Service 864-LOCK (5625) ($50.00 - $125.00)

CANCELLATIONS and early departures due to inclement weather do not warrant refund of rent or deposit. CHANGE WITHOUT NOTICE PLEASE READ ALL INFO

This vacation home represents a significant investment for the owners, so we ask that you respect it and its belongings and leave the property in good condition. We are very proud of our properties and request you treat them with care. Each unit is decorated and furnished according to the taste of the Owner. If you have a specific needs, please bring this to our attention.
We will do our best to accommodate you.

Office located in
Fort Walton Beach, FL, United States
Listed on TripAdvisor since
March 2009
Languages spoken
English
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1 / 30

NEWLY RENOVATED!!!!!

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Spacious Beach Front !!!!!!! 10% discount!!!!!!!

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$185

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1 / 33

Awesome Views!! Beach Front!!

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1 / 33

Welcome To "Haven House West"

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1 / 20

Perfect Location - Two Pools, Saunas, Tennis Courts, One Beach!

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$145

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1 / 30

Upgraded Unit Steps Away From All Our Amenities! Pools, Tennis, and the BEACH

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$145

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6
1 / 39

New Kitchen and Furniture

  • 2
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  • 3 nights min

$135

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1 / 29

Step Off Patio and Stroll to the Beach, One Bedroom Ground Floor

  • 1
  • 4
  • Min stay varies

$130

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9
1 / 38

NEWLY RENOVATED 2015!!!!!! FREE BEACH SERVICE!!!!

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$165

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1 / 32

CORNER UNIT!!!! NEW KITCHEN!!!

  • 2
  • 6
  • Min stay varies

$170

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8
1 / 42

Gulf Front One Bedroom - Sleeps Four and Right on the Beach

  • 1
  • 4
  • Min stay varies

$130

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1 / 41

FANTASTIC GULF FRONT- WATCH THE WAVES & SUNSETS OF BALCONY

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  • 6
  • Min stay varies

$170

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6
1 / 20

Direct Gulf Front Views. Free Beach Service!!!!!

  • 2
  • 6
  • Min stay varies

$170

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11
1 / 23

Corner Unit Penthouse, Two Bedroom

  • 2
  • 6
  • Min stay varies

$170

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5
1 / 43

Gulf Front!!Corner Unit.!!Fantastic Panoramic Views!!

  • 2
  • 6
  • Min stay varies

$165

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5
1 / 32

One of El Matador's Finest - Free Beach Services!!!

  • 2
  • 5
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1 / 19

Gorgeous Views!! Private Balcony to watch the dolphins!!!

  • 1
  • 4
  • Min stay varies

$130

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12
1 / 34

Gulf Front One Bedroom, A Couple's Favorite!

  • 1
  • 4
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$130

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6
1 / 44

El Matador 418 Ground Floor Pool Front Beach Front Condo

  • 2
  • 6
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$170

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11
1 / 30

Nice Ground Floor & Gulf Front - Stroll to Beach or Pool

  • 1
  • 4
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$130

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2
1 / 19

Canines Welcome!

  • 2
  • 8
  • 3 nights min

$140

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1 / 22

New to our Program Beach Front

  • 2
  • 6
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$135

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1 / 31

2 bed/ 2 bth Gulf Front Condo. NO Smoking NO Pets

  • 2
  • 8
  • Min stay varies

$185

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12
1 / 31

Unbelievable Views - Gulf Front, Corner Penthouse Unit. NO SOFA SLEEPER

  • 2
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$166

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3
1 / 32

A Vacation Favorite, Two Bedroom Corner Unit, in a Beach Front Building

  • 2
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$170

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