Husband and wife team, Richard and Victoria have been traveling together for 17 years, and have been landlords in Boston for over 10 years.
"We travel too, and we expect everything to be perfect! Really." said Richard, co-owner of Spare Suite, Inc. "Our standards are first class, and five stars only. And we stand behind that 100 percent."
Hosts, Richard and Victoria work hard to ensure the accommodations are flawless, every time by personally inspecting every inch of each unit before the next guest checks in.
"We started vacation rentals as an experiment," Victoria said. "We furnished a top floor studio in our own multi-family home on Royal Street, just hoping it may get booked a couple of weeks each month. Immediately, it started booking and just never stopped."
Richard and Victoria attribute their success with short term rentals to the fantastic reviews.
"Reviews fuel the fire," Richard said. "Now we have 3 additional short term furnished luxury apartments in Back Bay, Fenway and the South End that all get first class, five star reviews."
The couple say their experience with property management, and their knowledge of the city of Boston, combined with their insistence upon attention to detail is why they have such a high guest satisfaction rate.