I am a semi-retired designer originally from Texas who has spent most of his life working in NYC; My unit is a Stellar Condo residences which is a premier property on the hills of Amapas. The property will be deep cleaned by a professional cleaning staff prior to your arrival. Once you do arrive, you will meet our first rate administrator and personal concierge. She will hand off keys , take you through the condo and provide you with all the services available during your stay. She is also available to set things up prior to your arrival (such as buying groceries, arranging a ride from the airport, organizing trips, obtaining tickets, etc). Please do not hesitate to ask for any special requests you may have. If any questions or needs arise during your stay, please be assured that I am proactive and will do everything possible to ensure you have a fantastic vacation in Puerto Vallarta.