I am 45 years, married and mother of three children. We live near the apartment we rent, so we are personally welcoming our guests, handing over the keys and we are at guests' disposition for any kind of help or information. Actually, my oldest son, who is a student (20) is charged to be available for our guests all the time, since I work full time. Guests can contact us any time by cell phone or by using a fixed phone line from the apartment.
The apartment itself is completely equipped for a pleasant stay and placed on a very practical location so guests can find what they need without having to use a car, everything is easy to reach. In case guests having specific requests (sports, sightseeing) we will do our best to help.