My husband, toddler, and I live in the Hartford, CT area. We take great pride in our VT vacation home, and love to relax there when time permits. We have a wonderful cleaning staff and caretaking company on hand locally in Manchester, VT. I am available via phone or email anytime you need anything, and the caretaking company can promptly address any issues immediately should you have any problems. They are available day and evening, weekends and holidays. Our new hot tub is fully covered under a bumper-to-bumper five year warranty, which includes 24/7 service if there ever should be a problem.