This executive-style vacation pool home is perfect for family vacation to the Walt Disney WorldÂ® Resort area and has 4 large bedrooms, 4 bathrooms, a games room, a crystal clear swimming pool and spa in a screened enclosure, a shaded, cooling lanai and full access and use of the fabulous clubhouse and resort facilities at Windsor Hills.
* 1 Master bedroom suite with king-size bed
* 1 Master bedroom suite with queen-size bed
* 1 Double twin bedroom suites
* Sleeps 8 max
* Pool with raised, bubbling spa, sun deck and shaded lanai
* Elegant furnishings and decor
* Full kitchen with all appliances
* Laundry with washer and dryer
* Family games room with pool table and air-hockey game
* Resort clubhouse with pool, hot tub, games room, movie theater, tennis, volleyball, basketball, gymnasium and sundry shop
* WiFi high speed internet provided FREE
* Local and long-distance (US) calls FREE
* Digital entry/lock system with unique, private code for each guest stay
* Inspected by Walt Disney World under the Vacation Rental Home Connection program
* Professionally managed, inspected and cleaned by VillaDirect Vacation Homes
* VillaDirect is rated A+ by the Better Business Bureau
* Welcome amenities pack and starter toiletries included
* Local 7 day/365 Welcome Center with guest services staff available 24 hours
* Authorized Disney & Universal Studios discount ticket center
Book your family to stay in the wonderful home-away-from-home and take home hundreds of happy memories of your stay in the Florida sunshine.
Be sure to take ''time-out'' during your stay to visit the Windsor Hills clubhouse. Windsor Hills resort and club house offers a tremendous choice of complimentary amenities available to all VillaDirect guests staying at this beautiful Florida oasis. Choose to stay in shape in the state-of-the-art fitness room. The popular club house at Windsor Hills provides the perfect place to sit around the wonderful lagoon pool, hot tub, spa pool, fountain, water jets, and water slides for the kids, lots of cushioned loungers, and many more features to enjoy as you soak in the Florida sunshine. Meet other families and kids from around the US and the world and make new friends.
Kids of all ages will want to stop at the video games room, or play a game of pool or ping-pong in the club house. There's even an on-site 70-seat private cinema for guests that has regular showings of popular and recent family friendly movie releases.
Outside of the clubhouse, you'll find a kids playground. There's even a sundry shop in the club house if you run short of sun block or need a drink and a snack. A little ways in to Windsor Hills you will find a fabulous 'Castle' play area for the kids - that they'll want to return to again and again.
If you want to burn off some calories - or to keep active while you stay at one of our vacation homes, condos or town houses in Windsor Hills - be sure to book and use the on-site tennis courts, volleyball, or basketball court.
Additional amenities include: pool table, games, game room, child pool safety fence, coffee maker, free long distance calls, iron and board, free use of community/resort amenities, spa (optional electric heating), shaded lanai, leather sofas, ceramic tiled floors, securepass lock, bedrooms carpeted, range/cooker, deck loungers, free starter pack, kitchenware, projection screen TV, hairdryer(s)....Read more
Left on 06/18/2009 for a stay in April 2008 | toucanReviewed Jun 18, 2009Stayed Apr 2008
Upon arriving I could not get my door open. Great Start of vacation! I think you should have 24hr on site help for this exact issue as well as a person to take you right to your unit (follow someone to site). I would and I am sure most people would pay $50 to $100 for this. I did express my concerns and thought I might get some compensation for my "hours of hassele" but not yet. Step up to the plate and I might come back...might even spread the word!
thanks, Marty Cohrs
Thanks for your feedback of "Harmony Haven".
We are very sorry that the code did not work for your when you checked in on the 11th April last year. We note that this was the third time that you had stayed with us, but the first since the SecurePASS lock system had been installed. Looking at the booking record, there do seem to be some anomalies which may have caused the lock not to open when you first arrived (our record indicates that you checked in early and the lock code will not work until later in the day).
However ,you should not have been kept waiting and we apologize for that. Unfortunately your suggestion that we have a member of staff accompany each guest to the location to open the door is impractical. VillaDirect has over 10,000 check-ins per year - that's just over 180 per week, around 25 per day (but most arrive between Thursdays and Sundays). We simply haven't enough staff or vehicles to make that work - even at the prices you suggest we charge - which would be likely to put guests off booking. If you would like a special service to accompany you to the home next time you stay to make sure that you are able to enter, then we will be happy to provide such a service through our concierge team.
We will write to you separately to provide further details and to settle any claim that you still feel you may have.
“Great place to stay”
Left on 06/09/2009 for a stay in December 2008 | Mary AnnReviewed Jun 9, 2009Stayed Dec 2008
We enjoyed our family reunion very much in Florida but thought that the carpets in the home that we stayed in were filthy.
Dear Mary and Hugh
Thanks for your review of "Harmony Haven".
We are sorry that the carpet was not as clean as you would have liked when you stayed last December. We do try to clean the carpets regularly, but we are restricted as to how often it can be performed without the property owner's prior permission. We also have to be careful not to clean the carpets within 4 days prior to the arrival of a guest.
We hope that you still enjoyed your experience at the property and will come and stay with us again.
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