Merlyn's Magic is a luxurious family condo that's ideally located in the popular Vista Cay resort, just a (very) short drive from Walt Disney WorldÂ® Resort in Orlando, and just around the corner from SeaWorld and Universal Studios.
* 1 Master bedroom suite with king-size bed
* 1 Additional bedroom with king-size bed
* 1 Double twin bedroom
* 1 Queen sleeper/sofa
* Sleeps 8 max
* Private balcony
* Elegant furnishings and decor
* Full kitchen with stainless appliances and granite counters
* Laundry with washer and dryer
* Resort clubhouse with pool, hot tub, movie theater, sports court, fitness and IT center
* WiFi high speed internet provided FREE
* Local and long-distance (US) calls FREE
* Digital entry/lock system with unique, private code for each guest stay
* Inspected by Walt Disney World under the Vacation Rental Home Connection program
* Professionally managed, inspected and cleaned by VillaDirect Vacation Homes
* VillaDirect is rated A+ by the Better Business Bureau
* Welcome amenities pack and starter toiletries included
* Local 7 day/365 Welcome Center with guest services staff available 24 hours
* Authorized Disney & Universal Studios discount ticket center
With 3 bedrooms and 2 bathrooms, this stylish and spacious single-level condo is fully air-conditioned, and is perfect for family groups wanting a special base for their family vacation. Why would you stay in a cramped hotel room when you can enjoy all this space and luxury, for less money?
Vacationers get inclusive use of all of the amenities and features of Vista Cay resort clubhouse, including a theater, game room, fitness center, internet library, concierge desk, and flexible meeting rooms. The resort-style pool offers visitors a multi-level deck space, children's play area, spa, and sports court for complete family recreation.
At night, you can choose from all of the night life, fine dining and entertainment that Orlando has to offer. Just a couple of minutes away is the famous 'International Drive' with its quality restaurants, family chains, attractions, malls and shops.
Additional amenities include: computer available, coffee maker, free long distance calls, iron and board, free use of community/resort amenities, securepass lock, stainless appliances, granite countertops, window treatments, 42-inch led/lcd flat screen HDTV, ceramic tiled floors, free starter pack, bedrooms carpeted, range/cooker, flat-screen TVs in bedroom, kitchenware, hairdryer(s)....Read more
Left on 12/25/2010 for a stay in October 2010 | A FlipKey verified reviewerReviewed Dec 25, 2010Stayed Oct 2010
This was one of the better vacations stays I've ever had. The condo was beautiful and it had everything we needed and wanted. I was happy to see that the home, website and the villadirect reps did not deceive or mis-represent my family and I. Everything that they described was "dead-on"!
Thank you for your review of Merlyn's Magic following your stay in October 2010.
We were delighted to provide you and you family with everything that you expected to make a perfect vacation. We try to give you all the information, photography and descriptions so that you can make an informed choice - and it looks like we succeeded for you! We hope you're already planning a return visit and we look forward to welcoming you back again.
"The condo made me feel like I was at home."
Left on 10/05/2010 for a stay in August 2010 | CEEReviewed Oct 5, 2010Stayed Aug 2010
I really enjoyed how clean the condo was and how confortable the furniture was. There was another couple there with my fiance and I and we really enjoyed ourselves. This was the type of upscale location that we like to vacation at when we are away from home much better than a hotel. The check in process was very easy and convenient and hassle free. I will vacation here again.
Thanks for your review of Merlyn's Magic following your stay in August 2010.
We are very happy that you all enjoyed your stay at this condo and that you found Vista Cay such a great location. We look forward to welcoming you back when you return to the Disney and Orlando area again.
"The best place to stay hands down"
Left on 06/19/2009 for a stay in October 2008 | HiggyReviewed Jun 19, 2009Stayed Oct 2008
The location was absolutly perfect. The place was better than the photo's showed online. The staff were very friendly and willing to help no matter how small the request was. I hope to head back to the same place next year.
Dear David and family
Thanks for your review of "Merlyn's Magic" at Vista Cay resort.
We're very happy that you found the condo so well suited to your family's needs and that the location was so perfect for you. We were also pleased to read that you received good service from our guest service and reservations personnel - as you always should - Thank you.
A FlipKey verified reviewer
"Lovely condo-management group not easy to reach"
Left on 06/10/2009 for a stay in December 2008 | A FlipKey verified reviewerReviewed Jun 10, 2009Stayed Dec 2008
The home was wonderful. However, we had some issues with the rental management group. We have rented villa's and condo's from other management groups in the past and have always had great service. The Villa direct staff seemed to be unreliable. Upon our arrival we picked up our rental package and got to our condo- when we got to the door we realized they had forgotten to put the combination for the door in our package. So we tried to call them using the after hours phone number and even the answering service was dumbfounded to figure out how we could get ahold of them. After 2 hours of trying to reach someone to give us a combo--we decided to get a hotel room for the night!!
The next day we found a lineup at the Villa Direct office with many dismayed customers!!
Even when we attempted to reach them again during our stay for another issue it was the same thing agian, no one answering the phones-we left a couple of messages to which they never returned our calls.
I'd advise not using the Villa Direct staff in Orlando for your vacation planning if you have other options. We have used All Star in Orlando and have been extremely pleased.
The home was nicely decorated and we had a very relaxing holiday-it was just a rocky start when you fly all day with 3 kids, get to the door of the condo and them realize you can't get in and you have to drag all the luggage down to the car again and start looking for hotels!!! Fun times, hee hee!
Thank you for your feedback and response. We are sorry that your family experienced this problem on the night of your arrival at "Merlyn's Magic" condo. The arrival guides that given to guests on arrival - or collected from our out-of-hours lobby - usually include a card with the unique SecurePASS door code imprinted on it. It seems that the card had fallen out of the arrival guide you received. VillaDirect has 24x7 on-call Guest Services staff to deal with customer issues and it should have been easy for you to call the number provided in the arrival guide and receive a temporary door code to gain entry in to the condo.
Following the problems that you encountered on the night of your arrival, VillaDirect had cause to change the on-call service that it uses for initial call answering as well as reviewing the procedure for the arrival guides. Only 4 guests of the 10,000 guest parties that arrived to our homes in 2008 had issues with the entry code system - and we want to eradicate the problem completely so that our guests are not troubled.
As you know, we recompensed you for the night that you were unable to stay in the condo and apologized for the inconvenience that you experienced.
Once again, we apologize that your stay was inconvenienced and got off to such a rocky start. We hope that you will book with VillaDirect in the future to give us the opportunity to prove that ours remains the best vacation rental management company.
As featured in USA TODAY and recommended by Travel + Leisure in its annual Villa Guide:
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