Sea Temple Palm Cove Queensland Beach Front Resort
Description from the owner
On Palm Coves beautiful sweeping beachfront is arguably Palm Cove's finest holiday accommodation, the magnificent Sea Temple Resort & Spa. Enter the nights you are considering in the search to see the current price per night for those dates. That price shown will be the most you pay per night, because I often give discounts for longer stays or nights that fit gaps between existing bookings. So please enquire here now via Flip Key if you're interested or just want to initiate contact with me the owner. My phone number and email are provided for you and your enquiries will appear immediately on the Flip Key App on my mobile. I will reply promptly via confirming price and availability.
I have a subscription listing with Flip Key, with an annual fee to advertise my property; this cost is already factored in to the nightly rate. I have not signed up for online payments on any of the accommodation sites I list on, so I won't ask for payments through FlipKey so I also won't send quotes back and forth via the Flip Key either. Not that there is anything wrong with that process, it is just that I really prefer to do things the old fashioned way I have used for a decade now without any problems. Almost all my Australia guests pay safely and without fees via the BSB direct bank transfer system between Australian bank accounts or use their credit cards to pay my agent. For international guests as BSB payment is not available we recommend paying my agent by credit Card and we don't charge a surcharge. It's simple, it works and it keeps costs down for you our guest. My prices on Flip Key and elsewhere are the same and always competitive.
Each year we take around 40 bookings; Most of our guests still come from Australia and New Zealand, however in recent years more and more are coming from further away. The old fashioned call and or email/text conversation with me or my agent lets us find out your requirements, that the accommodation will suit your group and if the nights I have available meet your travel plans. Things like requests for early or late check if needed can be arranged if possible etc. It's not rushed and you are not under pressure to decide immediately Finally if you are happy then we proceed. To confirm your booking we require a deposit payment of 50% of the total booking price.
Sometimes from receiving your initial enquiry through to 'let's go ahead and book' has taken as little as 5 minutes, other times it can take a few days or longer especially if you want to book but first must confirm leave, flights or other arrangements. I frequently hold the nights for our guests for a few days while this happens. 'It works'. Plus there are many times when I can offer guests a better price especially their travel dates are flexible and or can fill gaps in my bookings, that the value of making contact.
You can change your mind at any time before the deposit is paid. Afterward when your booking is all confirmed our guests can even add an extra nights where the extra nights are available, and also with my approval they can even subtract a night or two without penalty. I.e. we get it and understand, plus once your deposit is made we have a Fair Cancelation Policy please see it below.
Our Cancelation Policy. Cancelation notice given in writing more than 180 days prior to arrival date receives a full refund of all money paid. Notice before 90 days prior to arrival is due a 90% refund of the total booking price. Notice given before 40 days prior to arrival is will receive a 50% refund of the total booking price. For cancelations under 40 days prior and right up to arrival day we will refund 40% of the total booking price. However on the rare occasions were someone has cancelled close to their arrival date (only twice in nine years), when this happens I don't look to profit and worked extra hard to rebook the nights, and where that was possible at my discretion I was able reimburse more than the refund due.
Our spacious apartment is modern, stylish and fully equipped for your holiday needs, with full kitchen and laundry, plus what you see is what you get; this is the actual apartment you will be staying in. We love to stay in our holiday apartment ourselves when we can get away and we have made sure that the things that we like and would expect in a luxury apartment are also there for all our guests. As well as being freshly cleaned and made up for each arrival, it is the obvious things like comfortable lounges enough to seat all the guests, a 50-inch plasma TV, free Wi-Fi, Xbox, plus it's also the little things like quality cookware, a Nespresso coffee machine, nice cutlery and glassware, drying racks on the balcony to hang out your bathers and towels after the pool, that's what makes the difference for our guests.
Then there is my experience as an owner and personal service me and my agent provide. This is the ninth year we have been using accommodation sites like Flip Key and others to advertise our property. And importantly I engage a very professional agent located at Palm Cove, they are Raine & Horne Real-estate located at Veivers Road Palm Cove, near Sea Temple. Feel free to contact then during AU office hours. After our initial communication and your decision to proceed to book, my agent manages all aspects of your stay once your deposit payment is received. They send you your booking confirmation and invoice for the deposit, and can even arrange special things like cots and high chairs. Importantly they are there nearby for our guests if needed, sometimes a tap might leak or the dishwasher fail. You're not alone, so whatever it is that is not quite right, call them that's what why I have an agent. Front desk reception 24/7 at the Pullman Sea Temple Resort Palm Cove (the onsite Management) is there for an emergency and they provide a back-up key service to all owners if happen to lose both sets of keys.
I am pleased to note that these days around 25% of our bookings are return guests and or their recommendations to friends and family. And almost all of them originally found our place via accommodation sites like Flip Key. If your not thinking of enquiring today via Flip Key, then keep us in mind for the future.
Regards Chris and Helen Fraser.
Owners of Apartment 301,
Sea Temple Resort & Spa
5 Triton Street, Palm Cove 4879
172 square meters or 1850 square feet of living spaces & balconies, it is spacious.
Our apartment is cleaned and serviced with fresh linen and towels ready for each new arrival. Then it serviced on a weekly basis thereafter. For bookings over 8 nights, our guests will have an extra mid stay clean and linen change on a day that suits them. We can arrange additional serving and even daily servicing if required.
On arrival, our guests will find a beautiful clean apartment and a few essentials like coffee tea & milk. They will find the beds are all made up, the bathrooms will have those white hotel type towels and those cute little soaps & shampoos.
"What else would you expect".
Spacious open-plan kitchen lounge and dining room that opens to the main balcony.
The main balcony has a day lounge, chairs and coffee table.
Master suite with king bed with luxury ensuite shower & huge spa bath
2nd queen bedroom has own TV and ensuite access to 2nd spa bathroom.
3rd bedroom is available as a either a queen double bed or twin singles.
Ducted air conditioning and ceiling fans in each room.
Oven, hot plate, microwave, dishwasher, full sized fridge and freezer.
Internal laundry & dryer.
Undercover parking, lift access to the apartment.
Blue Ray DVD & 3 HD TV's
Free WiFi Internet, for all guests, connect all your WiFi capable laptops, phones, tablets and gadgets.
For the gamers there is XBox 360S. Bring your game discs and controlers.
Direct beach access.
Lagoon pool, lap pool and dedicated children's pool.
Day spa & private therapy rooms.
Restaurant dining in-doors or alfresco, poolside bar and café bistro.
Fully equipped gymnasium, the reception provide you with a access swipe card to use the gym.
My agent Rain & Horne Real Estate on Veivers Street Palm Cove is located nearby and they specialise in holiday letting and will ensure your booking and stay is well organised and goes to plan.
SUPPORT, POINT OF CONTACT AND KEY PICK UP.
My agents are a large Real Estate office located in Palm Cove and part of a national chain. Their office at Palm Cove specialises in managing holiday letting for owners like me. Raine & Horne take over from me once your deposit payment is received and from that point onward they are your main point of contact before and during your stay. The organise everything. Key pick up is via their office on Veivers Street Palm Cove just at the corner of James Cook Highway. They have a secure key facility for late or early arrivals and departures. If Raine & Horne are unavailable you can always call, text or email me.
You are staying as my guest (the apartment owner) rather than as a guest of the Sea Temples Resorts onsite management, which currently operates as the Pullman Resort Seat Temple for other owners.
There are sets of keys at the reception desk in case of key loss or lock out, please contact the agent immediately for replacement keys and return the reception set back to them.
AS OUR GUEST YOU MAY USE ALL THE GREAT FACILITIES AT SEA TEMPLE RESORT
You are can use all the fabulous features around the apartment i.e. the pools, the grounds, the deck chairs, the gymnasium, the undercover parking, the lifts and the resorts reception and lobby area etc.
You are of course also welcome to use the facilities run by the onsite management Pullman Resorts such as their wonderful day spa and boutique, the Sea Temple restaurant, the bar and the poolside bistro. These are all open to the public and all quests staying at the resort are welcome.
DEPOSIT and FINAL PAYMENT.
We normally ask for a 50% deposit at the time you decide to proceed with the booking to secure and confirm the booking. The remaining 50% is then normally paid to my agent typically a month before your arrival date which completes and finalise all payments due. Note for bookings taken less than four weeks out from your arrival date, we will ask for full payment upfront. Also some guests elect to pay everything up front especially if their arrival date is only a couple months away and or if the booking is shorter and cheaper, it's your choice.
As of this time we have not signed up to the Flip Key on line payment system or similar on any of the other sites that we advertise on. Instead we have a paid subscription listing with Flip Key which allows us to communicate directly with you and make payment arrangements outside of their website.
Most Australian guests pay by BSB direct bank transfer either directly to me or to my agent, or by credit card to my agent. For our international guests we prefer and recommend credit card payment, my agent will liaise directly with you. We don't charge a surcharge for Visa or MasterCard transactions. For payment with Diners Card and Amex there is a surcharge. That is the way I have been doing this for nine years and it is very safe for both sides of the transaction. In the near future I will be able to receive payment via a Pay Pal merchant account, which might be of interest prospective guests from the US and elsewhere where Pay Pal is popular, but not at the moment.
Please see our Fair Cancelation Policy stated above in the introduction....Read more
Sea Temple Palm Cove Queensland Beach Front Resort Palm Cove, Queensland, Australia
Additional Location Information
Palm Cove is located on the Northern Beaches of Cairns in Far North Queensland Australia.
Just 20 minutes from Cairns International Airport and within easy reach of tours to the Great Barrier Reef and Daintree Rainforest.
Palm Cove is an internation destination for holiday makers wanting the quintesential Australian tropical holiday. Quiet yet sophisticated 5 star accommadation and fine dining hides amoungst the palm trees along Palm Cove beach.
Palm Cove has a peaceful beachside village feel about it, walk along the paved streets of the shoreline shaded by ancient paperbark Melaleuca trees.
Palm Cove may be a secluded piece of paradise, however all your creature comforts like a bit of boutique shopping, fine dining, bars and cafes can be found as well.
All the tour operators for both Cairns and Port Douglas attractions pick up from the Palm Cove resorts. Their is a tour desk at Sea Temple.
More About This Location
Last updated on April 18, 2015
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