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Description from manager

Description from manager

Bedrooms 2 / Sleeps 6 / House
Bedrooms: 2  Sleeps: 6  Type: House
Ocean View Penthouse at The Elements PH 18
TripAdvisor property ID 1836033

More Property Details

Book this 2 bedroom house in Riviera Maya today! A total of 6 people can sleep here comfortably.

Guests can enjoy a pool and internet access among other amenities offered by this rental.

Travelers are sharing their opinions on this property. It has an overall rating of 4.5/5 thanks to an average of 11 reviews.

The manager responds to 100% of inquiries and last updated the property’s calendar Aug 20, 2017.

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About the manager

About the manager

Bric Vacation Rentals - Playa Del Carmen Rentals
Response rate:
100%
Calendar last updated:
20 Aug 2017
Overall rating:

Languages spoken: English

Map

Map

Proximity to TripAdvisor's Top Riviera-maya Attractions

Amenities

Amenities

Phone / Internet


  • Internet access

Pool / Spa


  • Shared outdoor pool (unheated)

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (11)

Very Good – based on 11 reviews Very Good
11 reviews

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Excellent
9
Very Good
1
Average
1
Poor
0
Terrible
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“Not what we expected!”

Reviewed 10 Apr 2014

After doing lots of research online, we chose the Elements for our family vacation in December. Not having been to the region before, we were going in blind! The Elements was a nice condo but different from what we expected. First of all, it sits on the edge of 5th avenue where all the restaurants, bars & shops are located. When I say the edge I mean not the best part of town. There were stray dogs running around and the surrounding neighborhood was a little sketchy! Once you walked a few blocks you were in a nice area where it seemed a little safer! The condo was small although I did like the rooftop penthouse with hot tub! There were no services at the hotel as far as bars or places to eat but I knew that going in. To get to the beach you have to cross a dirt road which floods when it rains and there are worker's vans parked all up & down the road. The most annoying thing was the loud music from the club a few doors down. It went on most nights until at least 11 and you couldn't sit out on your balcony and enjoy the night without hearing & feeling the thump, thump, thump of music. The pool area was great except the pool was not heated and very cold so my kids never got in. With a pool as nice at the one at The Elements(one of the best features) you would think if would be heated so more people could enjoy it! The beach area was nice with a roped off area for only the guests of The Elements & the massage on the beach was excellent and the cost was only $30/hour!! If you're looking for a great family vacation I would consider another place or destination. I don't like the all-inclusive, crowded beaches of Cancun but this is not what I was looking for either. I've been to several other places where I would return before ever coming here again...Grand Cayman comes to mind!!!

“Excellent Vacation”

Reviewed 2 Apr 2014

We enjoyed our stay in Playa Del Carmen! The condo was exactly as pictured. The private beach was wonderful and the location was within walking distance to 5th avenue where there are many shops and places to eat. The Bric vacation emloyees were great to work with and very helpful with all of our questions. This was the first time we rented a condo and the process was very easy and everything went exactly as planned. We would definately go back again!

“Very good experience”

Reviewed 29 Mar 2014

Unit was very nice and staff was helpful throughout the stay. The private beach is a very nice benefit and the pool is incredibly nice.

“Awesome location, awesome accomodations!!”

Reviewed 31 Oct 2012

The Condo complex is perfectly maintained, and the condo we rented was in excellent condition. All amenities were provided and the hot tub was an awesome added benefit!! The staff were friendly, the beach was incredible, we couldnt have asked for a better condo rental and we plan to return!! Bric rentals gives you everything you need to make your stay amazing!!

“Wonderful Time”

Reviewed 6 Jun 2011

Last December our family went to Playa del Carmen for an early Christmas. We had a wonderful time at The Elements. It is just outside the busy part of town but close enough to walk to the main street. The staff was gracious. The massages were wonderful. The entire facility was clean. We felt safe and would definitely go back again.

“Superb quality”

Reviewed 31 May 2011

I have stayed at the Elements Ph18 numerous times. Each time, I have a fantastic stay. It is spacious and clean. The kitchen has everything I need to make meals including dishware and cookware. There's even a bbq on the rooftop. I can do my laundry in the washer/dryer. There's a tv in the living room and one in each of the two bedrooms. The decor is beautiful with an ocean-like feel to it. The pool is perfect! It is very clean and there are plenty of places to lounge around the pool. They have a private beach area with chairs as well. The front desk staff is very helpful and friendly. Damien is always helpful and ensures that our stay is a great one. I cannot wait to go back to Ph18!

“A fabulous vacation had by all”

Reviewed 10 Aug 2010

The Elements has 5 star accommodations. The penthouse was beautifully and comfortably decorated. It had all the necessities to meet our needs. The sleeping arrangements were quite comfortable. We had plenty of room for the five of us, all adult women, and the two bathrooms, the master being enormous, provided enough getting ready space for our nights out in Playa on 5th avenue. The top deck overlooking the Caribbean was most enjoyable for morning coffee and a late night glass of wine. The service was spectacular. At one point we called the front desk for more water and before we hung up the phone, it had been delivered. There was always someone keeping up with the grounds, the pool and the inner corridors. Damien is the manager and I believe he must live there because he was always present. He offered great tips on where to dine and we were very pleased as we went to them all. The pool is awesome. I am not a real pool person but the Elements pool was one I found hard to get out of.I will go back and hopefully get several units with my large Italian family.

“too much under construction at the Complex, but a nice trip none”

Reviewed 23 Jan 2010

Damien was great. Helped with our offsite trip as well as how to change the TV to english. How to change lanquages should be printed and kept in the area by the TV. The Penthouse was in great condition, except too many burnt out light bulbs. Some were fixed by Damien, but lights out over the toliets were never fixed the whole week. The unit itself was very clean and nicely appointed. We would stay here again, although it is a little far from the main area of restaurants and shops. Instructions from BRIC need to state to go to their office to get the keys with clear directions on how to get there. We went to the complex expecting to get our key. After hours, it states use the lock box. Damien drove right over with our key.

“AWESOME BEACHFRONT PENTHOUSE CONDO!!”

Reviewed 11 Sep 2009

Staying in Penthouse 18 was like a dream!I went to Playa with 3 of my girlfriends and we had the most amazing time staying at The Elements.Our top floor condo had the most breathtaking views of the ocean, with it's own private rooftop with a HUGE hot tub!The condo was PERFECT, immaculately clean and decorated adorably!It had all of the amenities that you would find in a luxury home.Flat screen tv's and dvd players were in each of the 2 bedrooms and the family room.And there was a drawer full of recent dvd's!The Ipod docking station/stereo was especially useful.A free internet laptop connect card was also provided to us, so we could use our laptops and stay in touch with home, that was really nice!For nightlife we could take a short walk to 5th avenue where all the shopping and restaurant/bars are.Because the kitchen was outfitted with everything we needed for cooking, we also stayed in a couple of nights.There was a grill on our private rooftop that we also used.Roomservice was also provided by BRIC.Walmart is only a $3.50 cab ride away, and we were able to get all of our groceries that we could ever have wanted or needed.The pool at The Elements was HUGE!!The largest pool I have ever seen at a private condo building.The private beach was also amazing!!There was a beach club located right next to the condo that was tons of fun!!The Bric concierge, Rene, was so friendly and always around for any questions we had.We were even provided with a free local Mexican cell phone and could call him at anytime, day or night.He was also very helpful and knowledgeable about all of the tours and restaurants.24 hour security is provided at The Elements, making us feel safe at all times.There was an excercise center too at The Elements, so my friends and I were able to workout using the treadmills, eliptical and free weights.There was even a business center at The Elements with 3 computer stations guests could use.We have already booked our trip in PH18 for next year,so excited!!!!

Response from the manager Thank you Ms. Pavlis for your kind review. We at BRIC Vacation Rentals are very proud and honored to be offering The Elements to our guests, as it is certainly one of the, if not the top property in all of Playa del Carmen. The guests always enjoy the amenities here including the private beach club and concierge services. The Penthouse unit 18 is certainly one of our favorites and all of our guests have continually raved about this home. We thank you for staying with us and taking the time to review your stay at The Elements Penthouse #18. We look forward to seeing you very soon! Your staff at BRIC Vacation Rentals.

“Peaceful”

Reviewed 11 May 2009

Great experience, service and furnitures perfect

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