Description from manager
Description from manager
2 Unknown types
More Property Details
Book this 1 bedroom villa in Hilton Head today! A total of 4 people can sleep here comfortably.
Travelers are sharing their opinions on this property. It has an overall rating of 4/5 thanks to an average of 10 reviews.
Costs vary, with the average weekly rate as low as $734 to as high as $1843, depending on travel dates.
The manager responds to 100% of inquiries and last updated the property’s calendar Feb 23, 2018.
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About the manager
About the manager
The Vacation Company
The Vacation Company
- Response rate:
- Calendar last updated:
- 23 Feb 2018
- Overall rating:
Languages spoken: English
- Check in time:16:00, Check out time:10:00
- This owner does not use online booking. Please contact them and they will be able to offer you a secure way to pay for your stay. Never pay for your vacation rental by wire transfer (such as Western Union or Moneygram) as this type of payment is untraceable.
- No smoking at this property
- Cancellation policy
Proximity to TripAdvisor's Top Hilton-head-island Attractions
- Air conditioning
- Linen provided
Phone / Internet
- Internet access
Pool / Spa
- Jacuzzi or hot tub
- Private outdoor pool (heated)
- Shared outdoor pool (unheated)
- Elevator access
- Satellite TV
- Children - Ask
- Smoking allowed
- 2 Unknown types
– based on 10 reviews
- Very Good
“Not What It Should Have Been”
A week before we arrived in Hilton Head I was called and notified that the elevators were out & probably would still be out while we were vacationing. I found that hard to believe and thought that they were just being overly cautious by calling us. I was assured that there would be extra staff on hand to help guests out with loading & unloading. Well I never saw a single staff member anywhere the entire week that we were there. Our condo was clean and could have been nice if it weren't for the foul burnt oil smell that reeked so bad that we had to burn 3 candles constantly while we were in the condo. I never found the source for the smell so im not sure if it was in the carpet but it was pungent to say the least. My kids talked about the smell the entire week every time we entered the door to the condo. Other than the Hot Mess elevator situation, that stinks with 3 children btw, and the foul smell the week was beautiful. We had perfect weather and a great time at the beach. We will defiantly return to Hilton Head just not sure if we will return to this building.
Response from the manager Thank you so much for your review of 2315 Windsor Place II. We believe the oil odor that you smelled was from the new elevator shaft cyclinder being installed, it was nothing inside of of this beautiful villa that created this smell. We are very sorry that the on site staff that was on property from 10am - 4:00pm on Saturday was not available for you upon check in, however the regime did notify us that they were indeed available and were on site. Please call us next time you encounter issues such as this as we would have done our best to try to move you to a different complex. We did credit your account $220 for your stay and are very sorry that we could not do anything for you about the smell that was going on during your stay to get the elevator up and running. Again, thank you and we are very sorry that you did not enjoy your stay. Beht Henzler The Vacation Company
“wonderful view - wonderful beach”
Very nice property, well equipped kitchen. Always happy how clean 'the vacation company' properties are. Linen for sleeper sofa and more towels received the same evening. Our kids loved the no entry kid pool - to bad the mushroom didn't work for 3 days. Loved to wake up and see the ocean right away. Hate we couldn't eat on the balcony. Our 18month old kids head could have fit through the railing at the edges. Very dangerous! Therefore I can not recommend this unit to a family with a crawling baby or walking toddler. They can sleep through the railing and fall at least three stories.
Response from the manager Thank you so much for your review of 2315 Windsor Place II. We hope that you'll stay with us again next year. Beth Henzler The Vacation Company
“Quiet, off the beaten path, great beach”
Condo was easy to find and was centrally located on the island. We liked the layout of the condo, the view and the privacy of the pool. There were two TVs available and good books to read. The use of the washer and dryer was very helpful. Other guests were very cordial. You need to bring along more bath towels, since they only provide one set per person. We would strongly recommend this condo to anyone interested in visiting Hilton Head Island.
Response from the manager Thank you so much for your nice review of 2315 Windsor Place II. We hope that you'll return to stay with us again soon. Beth Henzler The Vacation Company
“A Week of Relaxation”
All and all a fantastic vacation week at Windsor Place II! I loved the no hassle check-in and check-out. The community of Palmetto Dunes was perfect for my family. We liked the private beach access and the shaded sidewalk paths for morning runs. Upon entering our 'home' for the week, there was a feeling/smell of cleanliness. The bedding was one of comfort and the accommodations were just as described online. Can't wait to return next year!
Response from the manager We are happy to hear that you enjoyed your stay at 2315 Windsor Place II. We'll look forward to you staying with us again soon. Beth Henzler The Vacation Company
“Clean & Comfy condo, amenities could be better”
We truly enjoyed our stay at 2315 Windsor II. It was clean, quiet & comfortable. It has a very nice view, well-stocked kitchen, two full bathrooms (nice feature for a one-bedroom), and we liked the keyless entry. Things that would have earned it an "excellent" rating: 1. We opted to pick up our vacation paperwork at the Vacation Company office upon arrival vs. paying extra to have it mailed to our home. In this package it mentions that you must provide your own bed linens for the pull-out sofa bed, or pay a $35 rental fee, and they should be requested 2 weeks prior to arrival. So we basically arrived with no sofa bed linens. They should be provided at no charge in my opinion. 2. We were provided 4 towels for 4 people, which would normally be sufficient. However the towels were small and very scratchy. The towels could definitely use an upgrade (or two). 3. The sofa bed mattress was barely a mattress. It was like sleeping on a piece of foam on top of metal springs. Please consider upgrading the sofa mattress. 4. The bedroom closet could use a few more hangers for guests who are packing for a week's visit. Overall we were very pleased with the condo. Upgrading the amenity package would be the icing on the cake!
“Windsor II 2315”
Bathrooms: are original to the unit which has to be almost 20 years old - they need to be redone. The bottom of the vanity cabinets are warped from water- shower door at bottom in master bath is rusty looking. Shower heads need to be replaced in both bathrooms - water sprays everywhere. They are difficult to adjust. Master Bedroom: Mattress and box spring in Master Bedroom need to be replaced along with mattress pad which is ripped. Pillow are as hard and need to be replaced. Kitchen: The kitchen has been nicely updated with new cabinets and granite counters; however, the appliances should have been updated at the same time with Stainless Steel. Balcony - Only 2 rocking chairs and one small table. The balcony should have a table 4 chairs and a chaise rather than 2 rocking chairs - not easy to spend time outside eating etc. Great View of the Ocean - convenient location Would stay in this unit again if Bathrooms were remodeled and bed and pillows replaced and better balcony furniture was added.
“wonder condo especially for the price, ocean view great”
Nice condo with comfortable furnishing. Great ocean view and you can sit and enjoy day and evening. Family was in 3 other condo in same building they were also very nice. Pool area and walk to beach well done. They had most everything to use in the kitchen, towels and sheets clean and bright white. I would go back again and get this same property!
“Great location with a great view”
The location is fantastic - oceanfront beach access - and the pool is terrific. Nice view of the ocean from the living room, bedroom, and balcony. The unit was very clean and well equipped. We'll definitely rent this unit again for our next trip to Hilton Head Island.