Description from manager
Description from manager
More Property Details
Book this 4 bedroom house in Big Bear Region today! A total of 9 people can sleep here comfortably.
Guests can enjoy a dishwasher among other amenities offered by this rental.
Travelers are sharing their opinions on this property. It has an overall rating of 5/5 thanks to an average of 13 reviews.
The manager responds to 90% of inquiries and last updated the property’s calendar Jul 26, 2017.
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About the manager
About the manager
Big Bear Vacations
Big Bear Vacations
- Response rate:
- Calendar last updated:
- 26 Jul 2017
- Overall rating:
Languages spoken: English
Proximity to TripAdvisor's Top Big-bear-reg Attractions
- Satellite TV
- Smoking allowed
– based on 13 reviews
- Very Good
“It was nice”
The cabin was very nice. Love the master bedroom and the huge master bath. Unfortunately the jacuzzi didn't work and the refrigerator was broken. Since we were there only for the weekend we didn't bother to call maintenance.
Response from the manager Thank you for responding to our survey. We have checked the refrigerator and it is working properly. Refrigerators that are filled with food (and previously empty) in the Big Bear altitude (7000 ft) take a longer time to cool down. Refrigerators in Big Bear will not cool down if turned on high--the motor will overheat and quit working until the motor has cooled off. We are sorry this caused you any inconvenience. The spa is working correctly. We are sorry this caused you an issue during your stay. We have an in house maintnence department that can rectify things that occur during your stay. Again, thank you for replying to our survey.
This cabin is awesome! very spacious. This is the 2nd year we have stayed in this cabin since we enjoyed it so much last year we had to request it again this year.
Nothing, but good things to say about birchwood. Great location and great house!
Location was perfect! Close to lake and the Village. Home was comfortable with a wonderful master suite and plenty for the kids to do between entertainment center, pool table and darts. Great layout for 2 families.
Response from the manager Thank you for completing our survey. We are pleased to hear such great feedback for our Birchwood Knoll #1119. This cabin is great for family entertainment and all around family togetherness.
“Great cabin with lots to offer!”
I could have packed way less kitchen stuff, because they had everything I needed! The house is beautiful, clean and well kept. Loved the pool table (plenty of cue sticks available) and wood burning fireplace. The spa was great too (make sure to turn up the heat right away, it was set at 85). The house is close to Holloway's Marina. If I recall correctly, the pictures of the cabin showed a room with twin bunk beds and couch, but the 4th bedroom has a bunk bed with a full bed on the lower level, no couch. The place only allows 3 cars, which would be tandem parked. The place has a motorized retractable awning for the back patio which was a nice convenience. The back patio faced a grassy wooded area surrounded by maybe 6 or 7 other cabins...but we never saw/heard anyone from any of the other cabins. My only negatives, was that there was no soap dish in the master bathroom for the dual sinks, and the house "book" with instructions needs updated (the pictures and instructions for the TV and internet were outdated). Btw, the internet was super easy as it is a wireless connection. I loved how the house was decorated and the drink rail in the pool table room (nice touch!). Loved the place!! The whole process with renting the place through Big Bear Vacations was a breeze and the people I dealt with over the phone (many times-due to all my questions) and in person during check-in were super friendly and helpful. I would definitely rent through them again and would definitely rent this cabin again.
Response from the manager Thank you for completing our survey. We appreciate all the feedback you have left us. We take pride in making your vacation in Big Bear the best possible. We are pleased to hear you had a great time adn we look forward to seeing you again!
“A fantastic house for a fantastic weekend!”
Everything from the check-in process to the check-out process went smoothly and quickly. The house was fantastic! It was incredibly clean and well supplied. Not only are there great things to do outdoors (which we took full advantage of), but the pool table and dart board helped add to the entertainment, too. We will absolutely rent this house again when we visit Big Bear in the future! Thank you!
Response from the manager We love to hear of a great vacation!!!! Very nice outdoors area in the Knoll neighborhood as well as all the fantastic things to do at Birchwood Knoll #1119. We look forward to seeing you again!!!
“A great bear experience!”
We really enjoyed our whole Big Bear Vacation experience. Easy check in, no issues at all. Place was a delight as far as location and interior decor. Wish we had stayed a bit longer is our only regret. We did enjoy pretending the house next door was haunted, you will see if you go there! ha
Response from the manager Wonderful feedback!!! We wish you stayed longer as well; Big Bear offers such positve energy to the surrounding enviroment
“Great Place for a Group”
Without going into too much detail the place was awesome. Great location, Ipod dock, slept 8 comfortably, pool table, master bedroom and bathroom were very nice .. Especially the bathroom. Overall you will not be disappointed with the cabin.
“This cabin is amazing!”
This cabin had everything my friends and I needed and a few thing we didn't. From dishes to WiFi and everything in between. We didn't really use the flat panel TV but the iPod dock on the stereo was used nonstop. We had no complaints at all. And the shower in the master bedroom was a vacation in its self. I highly recommend this cabin!
My business colleague and myself stayed at Birchwood Knoll #1119 for a week. The house was so comfortable.The master bathroom shower was amazing! Loved the hot tub. My only regret is that we didn't make the time to have a night of games playing foosball, darts and pool. Next time I will bring a group of friends to enjoy the home to the fullest.