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from $124 / night help Price for guests, Nights approx:

Description from manager

Description from manager

Bedrooms 3 / Sleeps 9 / House
Bedrooms: 3  Sleeps: 9  Type: House
A Warmest Of Welcomes~Furnished Two Story Family Home~Massive Decks & Seclusion~
TripAdvisor property ID 1841793

More Property Details

Book this 3 bedroom house in Sugarloaf today! A total of 9 people can sleep here comfortably.

Travelers are sharing their opinions on this property. It has an overall rating of 3.5/5 thanks to an average of 18 reviews.

The manager responds to 90% of inquiries and last updated the property’s calendar Jul 24, 2017.

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About the manager

About the manager

Big Bear Vacations
Response rate:
90%
Calendar last updated:
24 Jul 2017
Overall rating:

Languages spoken: English

Map

Map

Proximity to TripAdvisor's Top Sugarloaf,-california Attractions

Amenities

Amenities

General


  • Fireplace

Entertainment


  • Satellite TV

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (18)

Average – based on 18 reviews Average
18 reviews

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Excellent
4
Very Good
7
Average
4
Poor
3
Terrible
0
Write a review

“Unsatisfactory”

Reviewed 19 Feb 2012

First off, the cabin was not ready for us until 2 hours after check-in time. Housekeeping arrived while we were at the rental office and still there cleaning when we entered the cabin, so we couldn't even bring in our things. Second, we found 2 bags of trash on the patio and I told the rental office when I checked-out, and it was put in the notes by the receptionist. On my credit card statement for February a $20 charge was showing. I called and Samantha said it was for the trash, which they probably missed in the notes! That should not have been charged to me at all--very upset about this! Two of the beds we couldn't even use... the upper bunk was missing a slat right in the middle, so there wasn't any support in the middle for your body and one of the beds in the other bottom bedroom felt like there wasn't a real mattress on it. So we were unable to use 2 of the beds. There was also wooden boards in the kitchen that housekeeping bumped while we were there that fell. It looks like the nails came out, so we weren't able to fix that (I think it was the back of the cupboard with pots or bowls-- on the bottom facing living room).

Response from the manager We apologize for the inconvenience you had while stay with us. However we very much appreciate the input about your stay in A warmest of Welcomes. The information each of our guests offer us after a stay is very important as it helps us evaluate each review and do out best to use the feedback that our guests give us to improve each guest’s personal experience.

“Birthday Weekend Getaway With Friends”

Reviewed 14 Dec 2011

I rented this cabin with 9 other people for a weekend, and it was truly a great experience. The customer service I received when checking in was incredible. I had a issue with the credit card holder not being present to check in but the representatives worked with me and did wonders. Checking in was a lot less painless thanks to them! I honestly extremely appreciated how professional and welcoming the representatives were! The home was absolutely great; it was better than I had anticipated. It was very comfortable and felt just like home. The location was great too; it was in the middle of a quiet residential area. The only complaints I could think of was that the fridge didn't work and the kitchen sink got clogged (I guess there's no garbage disposal??). Other than that, it was very fun. The decor of the house was excellent and the beds were comfortable. The kitchen had a good amount of utensils. I highly recommend bringing your own toilet paper, paper towels, and plates/napkins/utensils unless you want to do dishes the old fashioned way. All in all, this house was just what I had hoped for, and the people working for Big Bear Vacations were fabulous!!! Great experience!!!

Response from the manager It’s excellent to see you had such a wonderful time at A Warmest of Welcomes! Your review is very helpful as well, as it allows us to address concerns that our guests might have with a vacation home. Thank you for taking your time to give us your feedback. We hope you will consider us for future stays here in Big Bear!

“Overall good value for size”

Reviewed 26 Oct 2011

It's a pretty good place for large groups, sleeps up to 11! The only thing that bothered us was the location, it seems to be out of the way in middle of a normal neighborhood which takes away the experience you look for of being in Big Bears scenic nature. If you're traveling in a large group and want bang for your buck, I highly recommend this place.

“Dated but cozy.”

Reviewed 17 Aug 2011

The property was sufficient for the needs we had as a family. The interior was a bit dated, and we wished it was a bit cleaner.

“Wonderful”

Reviewed 21 Jul 2011

We had a great time. The place was nice and perfect for two families to stay at.

“Nice home”

Reviewed 30 Mar 2011

it was a nice home. it was very homey. would recommend to someone else.

“Family Vacation”

Reviewed 23 Mar 2011

It was great,from day one. Customer serviece, the house was clean the amenities everything we had a great time.

“Vacation”

Reviewed 20 Feb 2011

The house was ok, the kitchen was not cleaned, the restrooms did not have enough towels and paper and they were not cleaned properly. I would say cleanliness was one of the main issue. Also, I was really disapointed with the service, I had thrown the trash as requested but then I still got billed of 50 dollars saying that I did not throw the trash. So, Kassie Smith sent me an email that I was going to get the money back but until now I have not seen the 50 dollar been refunded. I am still waiting for that transaction. Hence, the service is not accurate. Ppiedra

“Fantastic!”

Reviewed 25 Jan 2011

Bad part: - Arrived there and gave me the wrong key to the cabin so i had to go back to the main office which was 15 min away - Charged me for trash disposal which i did dispose the trash at the trash site - Fridge was not working that well Good part: - They refunded the trash charge! - Very nice and clean cabin - No one disturbed us and friendly neighbors gave us advice on parking - Friendly staff - Its somewhat close to the mountains

“Very entertaining!”

Reviewed 5 Oct 2010

The house was very nice. Everything was set up very nicely and everything was very organized. I liked it very much!

Review 1-10 of 18

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