Description from manager
Description from manager
More Property Details
Book this 3 bedroom house in Big Bear Region today! A total of 9 people can sleep here comfortably.
Guests can enjoy a dishwasher among other amenities offered by this rental.
Travelers are sharing their opinions on this property. It has an overall rating of 4.5/5 thanks to an average of 11 reviews.
The manager responds to 90% of inquiries and last updated the property’s calendar Jul 26, 2017.
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About the manager
About the manager
Big Bear Vacations
Big Bear Vacations
- Response rate:
- Calendar last updated:
- 26 Jul 2017
- Overall rating:
Languages spoken: English
Proximity to TripAdvisor's Top Big-bear-reg Attractions
- Satellite TV
- Smoking allowed
– based on 11 reviews
- Very Good
While the location is very nice and is near the lake and village, the house itself is very drafty and difficult to keep warm. One of the main reasons we decided to rent this cabin was because of the hottub and location. Upon arrival the hot tub had no water. I contacted Big Bear Vacations and they said they would send someone to fix it. After waiting around for several hours I called back Big Bear Vacations and they said they had gotten word from the owner that the hot tub was out of order. Thanks for the call back! They also would not offer any discount for the non use of the jacuzzi and I was never notified that the hot tub was out of order when i made my reservation. Not cool.
“Was really a kickback kabin”
Very cozy. A few light bulbs needed to be replaced, but overall nice warm cabin.
Response from the manager It's great to see you had a nice time in Kickback Cabin. And thank you so much for the informative review! We evaluate each review and do out best to use the feedback that our guests give us to improve each guest’s personal experience. We look forward to helping you in the future.
“Kickback Kabin is a Kool Kabin”
The office was easy to find, friendly people but not enough chairs to sit and wait. Cabin was really close to the office, and at the corner of the street where the cabin was, you'll find Denny's and Taco Bell and other restaurants close by. It was around 2 miles from the Ski place, bowling barn and laser tag place. The cabin itself is really cozy. In front is a big enough area where the kids played with snow and made a snow man. Enough parking space for two cars. The cabin is big enough for 8 people. The heater in the living room works really well but not in the dining room. The indoor spa worked well the first night for us but not the second night (was not heating up) There is no heater upstairs except for the small portable ones. The rooms are clean, big enough and feels like a real home. The kitchen is well equipped. Overall, this cabin is a winner! I will definitely stay in this cabin again!
Response from the manager It’s excellent to see you had such a wonderful time at Kickback Cabin! Your review is very helpful as well, as it allows us to address concerns that our guests might have with a vacation home. Thank you for taking your time to give us your feedback. We hope you will consider us for future stays here in Big Bear!
“Totally relaxing and comfortable, very clean, great location.”
Easy check in/out. Customer service at Big Bear Vacations was very helpful and pleasant. "Kickback Kabin" was extremely comfortable, clean and has all the amenities for a wonderful vacation. We so enjoy this pet friendly cabin so close to the lake and village. Very quiet and peaceful area. We enjoyed the clean spa and cozy warm fireplace for a refreshing and relaxing experience. The kitchen was adorable and very equiped. The front door/key gave me a bit of trouble but no problem using the side door entrance. Such a great time we didn't want to leave! :o)
“First summer vacation in Big Bear with the whole family”
We coudnt ask for more.. It was more than we expected. We are so happy everybody enjoyed it. Wish we could have stayed longer. We loved the basketball court and the spa! Well.. we love everything in there! Looking forward to going back this winter or next summer!
“Wonderful summer stay”
Excellent cabin for the summer. Swim beach is less than a block away, and park. If you have a boat or Sea-doo public ramp is close as well. Very clean and neighborhood is quiet.
Previous guests in Big Bear with another company and Big Bear Vacations by far is a major improvement! From the time we checked in at their beautiful welcome center, to the time of check-out, we felt like we were on vacation. We stayed there for the 4th of July weekend and loved it! Thought the cabin was very clean and welcoming. Bbq grill has a hook up to the cabins main gas line so don't need to worry about propane tank running out. Spa was wonderful and very clean. The trash issue mentioned by a previous guest is standard with every rental company, so no surprise. Perfect location and short walking distance to the swim beach, fishing and The Village. Only wish this property had a back yard. Will definately stay with Big Bear Vacations on our many future trips back to BB Lake! Thanks for the wonderful and lasting memories.
“Great location, good customer service, needs updating”
If you like bright cabins, this is not the place for you. The living room and dining rooms are dark and don't have good lamps. The light over the foosball table was broken, making it impossible to use the table. The BBQ grill was missing a tank adapter, so we had to use the broiler in the kitchen. They offered to bring us a new BBQ grill, but it was 9pm and we were hungry. This place is pet friendly, but there was glass all over the driveway so I'm glad I didn't bring my dog. Be wary of the contract, as there are many potential fees for not cleaning up and taking the trash off the property. On the plus side, the jacuzzi was great and the front porch is perfect for relaxing with friends.The kitchen was recently remodeled, as was the downstairs bathroom. With a little TLC, this property could be amazing. As is, I give it 3 out of 5 stars.
“What a Weekend”
We all really enjoyed the cabin. We were looking forward to snowboarding and we did. The cabin was a great place to at and we look forward to staying there again during the actual winter season. It was such a cozy place for the kids to stay at and hang out. There was only one problem it turns out one of the sofas was a sofabed but it was broken.
Response from the manager Thank you for completing our survey We have replaced the sofa bed with a working model All is well
“Comfortable home for my family”
The home was very clean when we arrived. The staff at check-in made it very quick and easy and gave perfect directions to the cabin. We enjoyed ourselves very much while staying here and will stay again. The only thing we would request is that the jacuzzi be turned on a head of time so it is hot when we arrived. We were not able to use it the first night.
Response from the manager Thank you for completing our survey We are always thrilled to hear of ways to improve our services; Spa’s are normally turned down to 85* to avoid major power bills over a period of time. We do set spa's to temp if your reservation was made a little more prior in advance.