Description from manager
Description from manager
More Property Details
Book this 5 bedroom house in Big Bear Region today! A total of 14 people can sleep here comfortably.
Guests can enjoy a dishwasher among other amenities offered by this rental.
Travelers are sharing their opinions on this property. It has an overall rating of 4/5 thanks to an average of 10 reviews.
The manager responds to 90% of inquiries and last updated the property’s calendar Aug 22, 2017.
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About the manager
About the manager
Big Bear Vacations
Big Bear Vacations
- Response rate:
- Calendar last updated:
- 22 Aug 2017
- Overall rating:
Languages spoken: English
Proximity to TripAdvisor's Top Big-bear-reg Attractions
- Satellite TV
- Smoking allowed
– based on 10 reviews
- Very Good
“This house needs some attention”
The location is great and the view is even better but this house needs some serious attention. Furniture is very old, to the point were we couldn't use a few chairs around the dinning table because the legs were coming off. Kitchen cabinet doors were severely damaged and wouldn't open or close properly, some drawers even had broken doors just hanging to one side. Master bedroom door doesn't stay closed. The kitchen was the dirties part of the house. The utensils were absolutely disgusting and the drawers they were kept in were worse. We found food crumbs in a few drawers and were disgusted. Pots and pans needed to be washed twice before we dared to use them. The lack of trash cans and trash bags was unacceptable. The trash can in the kitchen is meant to be used in a small office, not in a kitchen that's used to prepare food for 10+ people. Without a addiquit trash can in the entire house we spent half our time taking out trash bags. Game Room: We were excited to have a game room, except we couldn't find it. We than realized you need to go down to the garage, which has a opening in the corner that leads to a unfinished hallway, which leads to a bathroom, which leads to a game room. Yes, you need to go through a bathroom to get to the game room. Pretty ridiculous if you ask me and all my guests. The description to this room should read "Inconveniently located Game Room". We didn't spend a minute in there because its so far from the rest of the house, and you definitely cant leave young kids in there to play without an adult because you cant hear or see them. Plus there is a door that leads out to the driveway. Overall, we had a good time and made the best of it. Ive been renting from BBV for over 8 years and this was the worst house ive stayed in. Hopefully next time it will be better.
Response from the manager Thank you for taking the time to write a review about your recent stay in this home. We appreciate the feedback so that we can address these issues with the property manager and so we can fix them right away. We will also be sure to modify the description of the home to make sure that it is clearly stated where in the house, the game room is located. We will also be addressing the state of the kitchen with our Housekeeping staff so that a deep clean can be performed on the home. We value you as a customer and appreciate your honest feedback. We look forward to serving you again next year!
“Peace on Earth!”
To me there is nothing better than a great night sleep in a comfy bed! Oh wait, yes there is... waking up to the smell of fresh brewed coffee and enjoying it outside on the deck surrounded by wilderness and breathtaking views! Now let's talk food and shopping... I really liked that the cabin was within walking distance of downtown Big Bear. After a day of doing what we do best... eating, drinking and spending money, the women got cozy on the couch and watched a movie on one of many flat screens, and the men played pool and darts down in the Man-Cave! Once it got dark, the perfect ending to a perfect day was sitting in the jacuzzi under a blanket of stars. If only we had one more day...
Response from the manager Thank you so much for taking the time to leave such an enthusiastic review of Four Season Estate. It’s really great to see that your group enjoyed your time both in and out of the home. Next time you should stay longer! In order to make a future reservation just call on of our friendly Vacation Planner’s at (855) 856-6706.
We went up expecting to enjoy ourselves and not only did we, we stayed in an awesome Place. This is the best vacation home we have ever stayed in. The new hardwood floors and looked to be new appliances made it such a memorable trip that we are already booking another weekend in the near future. If you want to be swept away in Luxury book this Home as your next vacation getaway and you will be blown away!!!
Response from the manager It’s excellent to see you had such a wonderful time at Four Season Estate! Thank you for taking your time to give us your feedback, as it allows us to address concerns that our guests might have with a vacation home. We hope you will consider us for future stays here in Big Bear! If you're considering a future visit to Big Bear, give us a call! Our helpful Vacation Planners are ready and waiting to help you... Just give us a call at, (855) 856-6706!
“Pleasant Family Vacation”
All is good except a steep driveway to parking garage whereby it's hard to go up and park the car into the garage especially in icy snowy condition. One of our car got stucked on the driveway and need to call tow service. As with any other review the beds are way too soft. The hot water when all shower is in use may ran out and some of us had to shower in icy cold water.
Response from the manager Thank you so much for your feedback on Four Seasons Estate. Unfortunately, it is common during the winter here in the San Bernardino National Forest to experience difficulties with ice and snow since many snow storms can be continual and require continual shoveling to keep drive ways and patios clear. Additionally, if driveways are icy guests might need to have chains equipped on the drive wheels of their vehicles. When it is winter time and temperatures are lower, this can make the use of multiple showers at one time deplete hot water much faster than some of our guests might be accustomed to. We’re sorry to hear about the difficulties you had during your stay and hope to have the opportunity to help you plan a future vacation in Big Bear.
“A mess of a house...”
We stayed for new year's in this cabin, we saw the pics on the internet and we loved it, the house it's ok, the appliances are really old (the microwave heated w/ hot air!!!) and the washing Machine did not work, it filled w/water and that's it, did nothing, we called the office and said they would send someone to fix it, no one came; the day we got there we saw dirty towels on the floor outside by the jacuzzy, and bottle caps and papers, they did not clean after the last guest, again, called the office and they send someone, the next afternoon!!! Inside was dirty as well, coffee machine had mold!!! And still coffee, inside the cabinets one of the cups had coffee in it!!! And the dishwasher was full of dishes, we had to move a couple of things around (couch and twin bed) and there was food under them, so the cleaning is bad, I had to work harder than at home. Besides the bad cleaning and old appliances, the house was ok, it was big, kids had a lot of space to play around. Location was good also, had the village really close by.
Response from the manager Thanks so much for posting a review of Four Seasons Estate. Many of the appliances are newer and in great working order. We are sorry to hear about the issues you had during your stay. Your feedback is very useful as it can allow us to these determine problems when they arise and help to prevent such issues from occurring for other guests when preventable. We hope to have to the opportunity to help you plan a future vacation in Big Bear Lake.
“Great location and the home had everything we expected and more!”
The check in and out was extremely easy and smooth. The home was so spacious and comfortable for all of us! The jacuzzi and game room was a great hit with the younger adults and the living room with the fireplace was a cozy hangout after a long day of skiing. The location was the best, short drive to ski resort. Restaurants and shopping were walking distance but we always cooked since we had all the amenities you could wish for. The view of the lake was so relaxing when sitting from the living room or balconies. Only disappointment is carpet is a bit dated and stains were too obvious. Overall I would still stay at the Four Seasons anytime and look forward to spending another great Thanksgiving with family.
Response from the manager It’s excellent to see you had such a wonderful time in at Four Seasons Estate! Your review is very helpful as well, as it allows us to address concerns that our guests might have with a vacation home. Thank you for taking your time to give us your feedback. We hope you will consider us for future stays here in Big Bear!
“house was very good but the beds are very soft & terrible”
house has every thing you need, they need a larger Bbq & it is located near town you can walk to town but they need to do something with all the beds
“Great Cabin, Great service!”
This was one of the best years we have attended Oktoberfest. This was a great trip and everything involved with it was great thanks to Big Bear vacations!
“Started out terrible but great recovery”
Though we ended up at this house and had a nice weekend...our original house was terrible!!!The house was dirty, unkept, not furnished to handle 12 people! Jacuzzi didn;t work, BBq was broken and in the garage... no chairs or table in the kitchen... etc etc etc...
I loved this home. It was nice and big for my me and my family. It provided very much for our stay. The rooms were nice size. The beds were all comfortable except for one of the beds. There were plenty of things for the kids to do while we stayed there.