Description from manager
Description from manager
More Property Details
Book this 1 bedroom log cabin in Pigeon Forge today! A total of 4 people can sleep here comfortably.
Guests can enjoy a pool, air conditioning, and internet access among other amenities offered by this rental.
Travelers are sharing their opinions on this property. It has an overall rating of 4/5 thanks to an average of 23 reviews.
Costs vary, with the average weekly rate as low as $693, depending on travel dates.
The manager responds to 100% of inquiries and last updated the property’s calendar Aug 17, 2017.
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About the manager
About the manager
Summit 54 Vacation Property Management Llc
Summit 54 Vacation Property Management Llc
- Response rate:
- Calendar last updated:
- 17 Aug 2017
- Overall rating:
Languages spoken: English
Proximity to TripAdvisor's Top Pigeon-forge Attractions
- Air conditioning
- Clothes dryer
- Washing machine
Phone / Internet
- Internet access
- Wireless Internet
Pool / Spa
- Jacuzzi or hot tub
- Mountain Views
- DVD player
- Satellite TV
- Smoking allowed
– based on 23 reviews
- Very Good
Our stay was great, everything was perfect, the only thing was the drive way getting back on the road was pretty rough
“It was everything we wanted”
The cabin definitely lived up to its name (cozy). As soon as we walked in it just felt "right" the view, the cleanliness, everything. And, the price wasn't bad either.
Response from the manager We are so pleased that you enjoyed your stay at Cozy Cottage! Thank you for leaving a review and we hope to have you back with us again in the near future! Sincerely, Summit 54 Properties, iTrip Team
“Looks are Deceiving!”
***At Peak Rate *We checked on about 5:15 pm on 12/25/14 Christmas Day to first find NO firewood, on Christmas Day! Very disappointed...As if no one knew the cabin was rented. Wood should have been placed inside, if stealing is a concern. Boomer brought some the next day, (thank you) but it was very disappointing on Christmas Day at peak rate not to have it already there. No holiday decorations or décor, other cabins we have rented had. The selling photos of the cabin showed plenty of firewood and did not indicate needing to bring own. *Kitchen table set a joke chairs are not suitable. *No ice in the freezer, again it was paid for and rented. *The couch is too sunk in and too low to the floor (I don’t recommend something that cannot be wiped down) Fabric! when you don’t know…no, no. **The bed (huge NO, NO!) NO mattress proctor on it. Old. *Washer and dryer- the lint trap looked like it had not been cleaned in months. (Worked good, better after cleaned) **No bath mats for either shower or Jacuzzi **All the floors were dirty! *The hot tub is a concern, I don’t believe the chemicals / PH was on point for (female reasons very important) I’ve have not encountered at other cabins. *Over all the cabin needs a major deep at least twice a year. Found thick dust on curtain valances to cobwebs in the ceiling, to maintenance needed, all appliances are mixed matched and outdated. **Over all cute cabin that needs lot of attention and not worth the rate and defiantly not the extra cleaning fee that was charged. I cleaned the sheets and towels with bleach myself before and upon departure. Also disinfected all the counter tops. *I have been in the hospitality business for over 20 years, and I believe in getting my money’s worth. I know we did not by a long shot. ***Highly Recommend a training class on bloodborne pathogens and other bodily fluids. Bloodborne pathogens are infectious microorganisms in human blood that can cause disease in humans. These pathogens include, but are not limited to, hepatitis B (HBV), hepatitis C (HCV) and human immunodeficiency virus (HIV). Needle sticks and other sharps-related injuries may expose workers to bloodborne pathogens. Workers in many occupations, including first aid team members, housekeeping personnel in some industries, nurses and other healthcare personnel may be at risk of exposure to bloodborne pathogens.
Response from the manager We are very sorry that this guest did not have a good experience during their visit. Firewood is often used by neighboring cabins. We received the notice upon their arrival and delivered wood the following morning on Christmas Day. Christmas Decor is optional and is only advertised if provided. Not all owners decorate their cabins for Christmas. The ice from the icemaker is removed by the cleaning staff. This is to insure that the ice in the icemaker has not been touched by the previous guest. The fabric sofa and dining set have been enjoyed by previous guests many times with no complaints. Not all cabin owners choose to place leather in their cabins. The fabric sofa was evident in the property photos on line. Each time the cabin is cleaned, the hot tub is drained, cleaned, refilled and treated with bromide tablets. Only when using the same water between guests is a PH test required. We choose to provide each guest with fresh water for their stay. The mattress cover missing is a concern and has been addressed. The previous cover had been removed for cleaning and a replacement was not available. We sincerely apologize for this as it is not our standard. Each cabin is inspected following the cleaner and prior to the arrival. The cleanliness of the floors has also been addressed with the cleaner and inspectors. We apologize for the guests experience and hope they will try us again. This is a great cabin with a beautiful view and has been enjoyed by many guests throughout the year
We were concerned initially when driving to this cabin. The road is narrow and curvy. The directions told us to pull down a driveway just before the property but a neighboring tenant left their car in the way. We had to go down the second driveway (closet to the cabin) and it was a bit scary. It felt like we might slide off the hill. Also, getting into the cabins parking spot was tight. The cabin itself was nice, but smaller than we thought. Pro's: pretty scenery/view, WIFI, nice decor, private, well equipped kitchen. Con's: There were several dead flies in the 2 stain glass windows, the floor in the bath area felt spongy and the cable did not work in the master bedroom. Also, a coat rack would be a nice addition! All in all we had a nice stay.
Cozy Cottage, is a great place to go if you want quiet, yet close to points of interest. You are about a 15 minute drive to Pigeon Forge and Dollywood; 25 minutes to Gatlinburg and a little further to points of interest of th Smokey Mountains. Cozy Cabin, allows you to enjoy beautiful sunrises and nature. We would definetly stay there again.
Response from the manager We are so glad you enjoyed your stay at our Cabin. We appreciate your positive feedback. Thank you again and we would love to have you back in the future! Sincerely, Summit 54 Properties, iTrip Team
“Very disappointed with the outdoors part.”
The hot tub is very old and so many things are wrong with it. Also there is a screened in porch but no doors which makes no since....to hard to enjoy dinner/lunch outdoors because there are no doors to help keeps flies out! Also the grill was not at as expected or the location of the grill. The tub inside was still dirty. The cable in the bedroom would not work and the phone also did not work.
Response from the manager Thank you for sharing a review for our cabin. We are sorry that things did not turn out as you expected. We have addressed the cleaning concerns with our cleaning staff. We expect all of our properties to be thoroughly clean and ready for our guests arrival. Our guests comfort and happiness are our number one priority. This cabin typically gets very good reviews, including cleaning, location, service, amenities etc. We hope that you will give us a second chance and visit with us again in the near future, if not at this cabin, maybe one of our others. We have many properties to choose from and would be more than happy to work with you on the details of each property so as to find the perfect fit for you and your family. Thank you again, Summit 54 Properties, iTrip Team
“Wonderful price & gorgeous mountain views”
We had a great time! The cabin was clean, the towel decorations were adorable and my three year old loved the "cuzzi" tub. The dishwasher held water in the bottom after it finished cleaning and we weren't sure why that was.
Response from the manager We are thrilled that you had such a wonderful getaway at our cabin! Thank you for the review and we look forward to having you back! Sincerely, Summit 54 Properties, iTrip Team
“Nice view and good location”
The cabin was clean upon arrival and has some nice decor. The cabin has a great view of the mountains. It is close to pigeon forge and gatlinburg. There were a few things that left us kinda disappointed. The knob for the jetted tub is hard to turn and will not turn off by itself. The door knob on the front door was very loose and about to come apart. The can opener in the kitchen does not work. There is a notice on the fire place that says visitors get a free bag of wood for the fire place. There was a empty bag and another bag that had 2 small pieces of wood in it. You should update your pictures. It shows a propane grill in the pictures of the cabin. It is no longer there and a chacoal grill has been subsituted. We had no charcoal with us and the roads were snow and ice covered for the first 3 days we were there and could not make it to town to get some.
Response from the manager Thank you for taking the time to review our property. We see that you were disappointed with a few things during your stay. We wish that we would have been contacted as we would have been glad to bring firewood, replace the can opener, and even take a look at the knob on the Jacuzzi. We ask all of our guests in our check in email and booking agreement to call us with any problems they may encounter. We want everyone's stay to be the best. In regards to the grill, our team will look at updating that photo as the grill was recently replaced. Again, thank you for the feedback. We look forward to having you back and please don't hesitate to call us with any questions or concerns at any point. Summit 54 Properties, iTrip Team
“Great location and view!”
We had a great time at Cozy Cottage and would return again! The only hiccup was that the trash outdoors had not been removed from the previous guests and animals had gotten into the trash. However, we contacted the owners and they responded immediately and took care of it - we were impressed with their quick response. Overall it did not take away from our relaxing vacation! The view was incredible, the location was private and peaceful yet Cozy Cottage is only minutes away from the amenities of Pigeon Forge! For the price, we would definitely recommend Cozy Cottage! When you do, make sure to ride the nearby Smoky Mountain alpine Coaster :)
Response from the manager Thanks for the review and recommendation! We hope to have you back with us again soon! Summit 54 Properties, iTrip Team
Our stay was very nice. The cabin had all we wanted and needed. The staff at Summit 54 was very helpful and easy to reach. The only drawback was that the hot water ran out quickly. (whirlpool tub)
Response from the manager Thank you for your review. We see that we ranked 5 stars with you in every aspect of your vacation experience except location. We are so happy that you did enjoy your stay and maybe upon a return visit we can look at our other properties in the area to see if they might be a better fit. Thank you again! We look forward to helping you with your next vacation! Summit 54 Properties, iTrip Team