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from $109 / night help Price for guests, Nights approx:

Description from manager

Description from manager

Bedrooms 2 / Sleeps 6 / Log cabin
Bedrooms: 2  Sleeps: 6  Type: Log cabin
Almost Heaven
TripAdvisor property ID 1961067

More Property Details

Book this 2 bedroom log cabin in Pigeon Forge today! A total of 6 people can sleep here comfortably.

Guests can enjoy a pool, deck, and parking space among other amenities offered by this rental.

Travelers are sharing their opinions on this property. It has an overall rating of 3/5 thanks to an average of 9 reviews.

The manager responds to 30% of inquiries, which is lower than average, and last updated the property’s calendar Aug 15, 2017.

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About the manager

About the manager

Wyndham Vacation Rentals - Gatlinburg & Pigeon Forge
Response rate:
30%
Calendar last updated:
15 Aug 2017
Overall rating:

Languages spoken: English

Map

Map

Proximity to TripAdvisor's Top Pigeon-forge Attractions

Amenities

Amenities

General


  • Fireplace

Pool / Spa


  • Jacuzzi or hot tub

Property Features


  • Parking

Kitchen


  • Dishwasher
  • Microwave

Entertainment


  • DVD player
  • TV

Outdoor


  • Deck
  • Grill

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (9)

Average – based on 9 reviews Average
9 reviews

Write a review

Excellent
2
Very Good
2
Average
2
Poor
2
Terrible
1
Write a review

“THIS CABIN NEEDS HELP!”

Reviewed 26 Sep 2016

While the location was extremely convenient to Pigeon Forge and all the the conveniences, the accommodations were lacking. The bed in the master bedroom was two twin beds pushed together and the frame was broken and sagging badly. Pillows were flat and disgusting! The overall condition was disappointing. Furniture in living room was uncomfortable, chairs on deck had no cushions and extremely uncomfortable. Cabins in resort are extremely close and very noisy on Saturday night. Sunday night was very quiet b/c most people had left.

Response from the manager Dear TripAdvisor member, Thank you for taking the time to provide us with the feedback from your stay. I am disappointed that you experienced issues during your visit and apologize that it impacted your stay. It is important for us to ensure that the properties on our program are in their best possible condition for our guests and I apologize that we fell short on not having some of these issues identified and fixed prior to your stay. We will be checking on the condition of the furniture, bed and pillows so that we can see if these need to be addressed by the owner for replacement. I do hope that you will come back in the near future to see that your experience is not the norm for our guests. Yours in hospitality, Amy P

“Great place.”

Reviewed 8 Apr 2016

We hiked in the Smokies each day. Being on the south side of Pigeon Forge was key for easy access. The hot tub was perfect for post hiking rejuvenation. Beautiful views. Pool table has a leveling issue and the packets were not completely attached, and a bit tight but still fun.

Response from the manager Dear carolbO7063LU, Thank you so much for taking the time to let us know that you enjoyed the location of Almost Heaven and I am sorry to hear about the issues that you found with the pool table.. We have followed up with our maintenance department and they have informed me that most everything has since been addressed. Guest feedback is the most important tool that we can use to improve our cabins and I wish to thank you again for taking the time to let us know. Yours in hospitality, Amy P

“Worst vacation ever.”

Reviewed 1 Apr 2016

Construction noise all day. Workers yelling and hammering. Animal feces all over deck. Sit in hot tub and smell crap. They promised to clean it up 2ND day. Never saw anyone touch it for 4 days. I ask for a partial refund due to the construction ruining our sleep every morning. They offered to move us the last day. Lol. Fireplace wouldn't work either.

Response from the manager Dear lowellj640, Thank you for leaving a review of your stay at Almost Heaven. Your comments are very important to us. We always want to exceed your expectations and make your stay as comfortable and relaxing as possible and I am so very sorry that we fell short. We hope to have the opportunity to accommodate you again during a future visit to the Smokies so that you will see that your visit with us is not the norm for our guests. Yours in hospitality, Amy P

“Almost Heaven”

Reviewed 25 Aug 2015

The cabin was very nice. My only complaint, the upstairs shower would leak downstairs on the counter. Otherwise, everything met our needs. I would stay there again.

Response from the manager Dear 107mistil, Thank you for taking time to post a review regarding your stay at Almost Heaven in Sherwood Forest Resort. I am thrilled that we were able to meet your expectations and you enjoyed your time with us. I apologize for the leaking shower. I have followed up with our team and they have informed me it has been addressed. We appreciate you choosing to spend your vacation with us, and look forward to having you stay with us again. Sincerely, Tiffany Brantley General Manager

“Almost Not Heaven”

Reviewed 20 Aug 2015

The cabin was very dirty and had to clean it just to stay in it. Someone had fried fish and the grease was everywhere. The beds where not made. It had obviously not been cleaned.

Review 1-9 of 9

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